I have excellent communication skills, IT Skills as well as good Telephone manners. Working in multinational companies such as IBM and Mphasis. Which has helped me develop my communication skills in a professional manner in both verbal and writing, while handling confidential and sensitive data by following the Data Protection Act. I followed the company policies and procedures by keeping in standards with Service Level Agreements and Operating Level Agreements with the addition to maintaining my performance index.
I have excellent customer focused background by showing active listening to the customer needs by resolving,