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84 Cards in this Set

  • Front
  • Back

The profile that provides a frame work for looking at human behavior while increasing your knowledge of your own unique behavior patterns.

Personal Profile System (PPS)

PPS is broken down into _____ and components that explain the basics of understanding behavioral styles.

Dimensions

A behavioral model that describes how people behave as they respond to their environment.

DiSC

Immediate results/ Causing action/Accepting challenges/ Quick decisions/ Questions status quo/ Taking authority/ Managing trouble/ Solves problems

Dominance Dimension


("D" in DiSC)

Contacting people/ Making favorable impressions/ Articulate/ Creates motivational environments/ Generates enthusiasm/ Entertains people/ Views people and situations with optimism/ Participates in groups

Influence Dimension


("i" in DiSC)

Consistent performance/ Predictable/ Patient/ Develops special skills/ Helps others/ Loyal/ Good listener/ Calming/ Creates stable and harmonious work environment

Steadiness Dimension


("S" in DiSC)

Adhering to key directives and standards/ Concentrates on key details/ Thinks analytically, Weighs pros and cons/ Diplomatic/ Subtle or indirect to conflict/ Checks accuracy/ analyzes critically/ uses systematic approach to situations or activities

Conscientiousness Dimension


("C" in DiSC)

We ____ on aspects of the position that will not appeal to the person based on their primary and secondary tendencies.

Caution

We ____ the person by letting them know which aspects of the position appeals to their primary and secondary tendencies.

Motivate

We ____ the person by letting them know we are always available to listen, answer questions, provide more information and guidance, secure resources, and when necessary, run interference or remove roadblocks.

Support

Theory that suggests problem solving and creativity are both outcomes of the same brain function...thinking involves problem solving...everyone has the ability to solve problems creatively, just not in the same way.

Adaption-Innovation Theory

Measure of your cognitive capacity -or- measurement (high/low) of how much knowledge you have about a particular topic.

Cognitive Level (or 'Level')

Your preferred manner of solving problems, making decisions, and bringing about change.

Cognitive Style (or 'Style')

A method/preference of problem solving that's more structured and methodical.

Adaptive Style

A method/preference of problem solving that's less concerned with structure and details.

Innovative Styles

The actual problem that a team has to come together to solve.

Problem A

Encompasses issues (other than the problem itself) that arise as a result of human interactions and diversity.

Problem B

Distance between an individual's preferred style and the behavior actually needed for the task (or problem A)

*Cognitive Gaps*




Task Gaps





Distance between the preferred styles of:




Two People/ A person and a Group/ Two Groups

*Cognitive Gaps*




Social Interaction Gaps

A behavior when you can't walk away from a problem because others in the group don't solve problems the same way as you or requires a different style than the one you prefer. You must ____.

Coping Behavior

Another tool used with coping that assists with closing or avoiding cognitive gaps by helping both parties understand why and how the other party approaches problem solving and help understand each other's strength and weaknesses.

Bridging

A passive leadership behavior of letting things take their own course, without interference from others.

Laissez-faire

A leadership behavior that's based on connecting a transaction (or social exchange) to motivation; in other words, providing compensation in exchange for desired follower behavior, or a consequence for undesired behavior.

Transactional

A leadership behavior that motivates followers by genuinely caring about their concerns and appropriately addressing those concerns though open channels of communication. Inspires by establishing goals and challenging them to reach and exceed those goals.

Transformational

Behavioral component of not putting much effort into leadership or showing little interest. (Transactional)

Management-by-Exception-Passive (MBE-P)

Behavioral component that prevents problems from occurring and keeping people and processes in control. Ensures compliance with rules, regulations, and performance standards. (Transactional)

Management-by-Exception-Active (MBE-A)

Most active behavioral component. Agrees where leader establishes goal, identifies ways to reach these goals and supports followers in meeting the goal. After fulfillment of expectations, the subordinate is rewarded to reinforce the positive behavior. (Transactional)

Contingent Reward

Behavioral component ensuring we are communicating the right kind of influence, just as Authentic Leadership theory advocates. (Transformational)

Idealized Influence (II)

Behavioral component that inspires followers via the spoken word and actions. Develop and articulate visions that paint an optimistic and enthusiastic picture of the future. (Transformational)

Inspirational Motivation (IM)

Behavioral component that encourages followers to be innovative. Brainstorms for ideas to find creative solutions to problems. (Transformational)

Intellectual Stimulation (IS)

Behavioral component where leaders serve as mentors, which require supporting each person as an individual and providing guidance that is specific to their needs. (Transformational)

Individualized Consideration

Intellectual behaviors that help you produce very powerful results when dealing with problems, dilemmas, contradictory things, situations that are not easily explained or understood, and uncertainties.

Habits of the Mind

A Critical Thinking (CT) characteristic that involves a willingness to investigate viewpoints that are different from your own.

Open-Mindedness

A CT characteristic where a skeptic asks questions instead of jumping on the "bandwagon" to investigate to find out what's truthful or not.

Healthy Skepticism

A CT characteristic that involves adhering tentatively to recently acquired opinions; being prepared to examine new evidence and thinking that complex issues can be reduce to matters of 'right & wrong' or 'black & white', and to begin thinking in terms of degrees of certainty' or 'shades of grey'.

Intellectual Humility

A CT characteristic that restrains your desire to believe because of social pressures to conform. Thinking with an independent mind.

Free Thinking

A CT characteristic with natural curiosity to further you understanding and be highly motivated to put in the necessary work sufficient to evaluate the multiple sides of issues.

High Motivation

A Universal Intellectual Standard (UIS) of fully understanding what a problem actually is.

Clarity

A UIS after clarifying to see if it is true.

Accuracy

A UIS after checking clarity and accuracy to find the "who, what, where, when, and whys"

Precision

A UIS to use to see how it's connected to the issue or what does it bear on the issue?

Relevance

A UIS to find out if there's an argument/position that hasn't been heard yet.

Breadth

A UIS when you think. You bring a variety of thoughts together into some order. When the combination of thoughts is mutually supportive and makes sense.

Logic

A UIS of balancing relevant viewpoints alike without reference to your own feelings or interests.

Fairness

A UIS that addresses your ability to consider the complexities of an issue instead of just skimming the surface.

Depth

-Thinking about your purpose (goal/objective)


-State the question at issue (problem to solve)


-Gather Information (data, facts, observations)


-Watch your inferences (conclusions, solutions)


-Clarify Concepts (theories, principles, laws, etc)


-Check your assumptions


-Think through implications (consequences)


-Understand your point of view (perspective)

Reasoning Elements

An Essential Intellectual Trait (EIT) that involves being aware of the limits of your knowledge.

Intellectual Humility

An EIT that is connected with the ability to consider ideas seen as absurd or different.

Intellectual Courage

An EIT that involves being able to put aside your own viewpoint, assumptions, and ideas in order to step into the shoes of others so you can genuinely understand them.

Intellectual Empathy

An EIT that involves rational control of your beliefs, values, and inferences.

Intellectual Autonomy

An EIT that involves recognizing the need to be true to your own thinking...to be consistent in the intellectual standards you apply

Intellectual Integrity

An EIT that involves being aware of the need to use intellectual insights and truths in spite of difficulties, obstacles, and frustrations you may have or face.

Intellectual Perserverance

An EIT that involves confidence that, in the long run, your own higher interests and those of human kind at large will be best served by allowing people the 'right' to reason and by encouraging people to come to their own conclusions.

Confidence in Reason

An EIT that involves treating all viewpoints alike, without thinking about or referencing your own feelings or interests, or the feelings and interests of your friends, peers, or community.

Fair-Mindedness

This Basic Human Limitation (BHL) occurs when you tend to notice and look for information that confirms your beliefs, while ignoring the relevance of information that contradicts your beliefs.

Confirmation Bias and Selective Thinking

This BHL is committed when you're not aware that your memories are often "manufactured" to fill gaps in your recollection, or that the memories of facts, overtime, can be unconsciously replayed with fantasy...basically, your memory can mislead you if you're not careful.

False Memories and Confabulation

This BHL are personal biases and prejudices resulting from our own unique life experiences and worldview. They can make it difficult to remain objective and think critically. When you analyze problems with your own "lens", you might overlook certain aspects of a problem or situation.

Personal Biases and Prejudices

This BHL can severely affect your ability to think clearly and critically. These include stress, fatigue, drugs, and emotionally related hindrances.

Physical and Emotional Hindrance

This BHL occurs when support for a particular position or standpoint is backed up by testimony from a respected figure that's not considered an 'expert' on the topic

Testimonial Evidence

This Use of Language (UoL) involves a word or expression that can be understood in more than one way.

Ambiguity

This UoL attempt to disarm you from questioning the validity of an argument. Expressions like "As everyone knows..." or "Common sense tells us that..." are examples of ___.

Assuring Expressions

This UoL include language that implies something is superior but retreats from that view. An ad can claim a battery lasts "30% longer" but doesn't last any longer than the current or older one.

Meaningless Comparisons

This UoL involves the use of technical language to make the simple seem complex, the trivial seem profound, or the insignificant seem important...all done intentionally to impress others.

Doublespeak Jargon

This UoL is the intentional use of words to arouse feelings about a subject to bias others thinking...positively or negatively.

Emotive Content

This UoL occurs when language used is clear and accurate but misleading because it implies something else is true or false when it isn't.

False Implications

This Faulty Logic (FL) is the result of an erroneous perception of the connections between unrelated events.

Superstition

This FL occurs when you state your claim is true only because it hasn't been proven false (or vice versa)

Argument from Ignorance

This FL is when you make a false analogy to support the validity of a certain claim.

False Analogies

This FL occurs when your claim is based on an attempt to compare two things that shouldn't be (or cant be) compared...like trying to compare apples to oranges

Irrelevant Comparison

This FL is an argument that assumes one thing will lead to another...and then another, and before you know it, you're doing something you don't want to do; therefore, you shouldn't do the first thing.

Slippery Slope Fallacy

This Psychological and Sociological Pitfall (PSP) occurs when you criticize the person making an argument, not the argument itself.

Ad Hominem Fallacy

This PSP occurs when someone attempts to appeal to the popularity of the claim as a reason for accepting the claim (because "everyone" thinks or does it, it must be right)

Ad Populum (Bandwagon Fallacy)

This PSP occurs when making irrelevant emotional appeals to accept a claim (since emotion often influences people more effectively than logical reasoning).

Emotional Appeal

This PSP happens when someone attempts to divert attention to an issue irrelevant to the issue at hand.

Evading the Issue (Red Herring)

This PSP occurs when someone intentionally restricts the number of alternatives, thereby omitting relevant alternatives from consideration.

Fallacy of False Dilemma (Either/or Fallacy)

This PSP can be considered a 'preemptive strike' against an opponent. it occurs when you attempt to create a prejudicial atmosphere against the opposition before he/she has had an opportunity to say anything.

Poisoning the Well

Relies heavily on situational cues, prominent memories, and trial and error to arrive quickly and confidently at judgments, particularly when situations are familiar and immediate action is required.

System-1 (Reactive Thinking)

A broad and informed problem-solving and deliberate decision-making that relies heavily on information, deliberation, time, planning, and comprehensive consideration.

System-2 (Reflective Thinking)

In this Decision Analysis Step, you should prepare a statement that clearly states what decision needs to be made. It acts as a starting point for the process and sets limits for the choices you'll need to make. It should be simple, yet accurate since you'll use it to filter alternatives that aren't in line with this statement later in the process.

Decision Statement

In this Decision Analysis Step, you'll focus on the decision criteria you'll use to make the decision . Since this is a very important step t hat can help focus your attention only on relevant solution, it has three task you need to complete.

Decision Criteria

Determine your criteria


categorize the criteria


weigh your list of WANTs

The 3 steps of Decision Criteria

In this Decision Analysis Step, you'll look for solutions or alternatives to meet the requirements of your decision statement or solve your problem

Alternatives

Locate Alternatives


Compare alternatives to your MUSTs criteria


Select the BEST alternative

3 Alternatives tasks to complete

The Decision Analysis Step, after you've selected the alternative that fits your list of criteria, you should conduct a risk analysis to see if there are any adverse or unintended consequences of your selection.

Risk Analysis