Ntr 340 Final Exam

Front 1

Theory Z (Democratic) Empiracal approach: Give person and year.

Back 1

WS Ouchi, 1980s

Front 2

Theory Z. Give philisophy

Back 2

-often referred to as the Japanese management style
-places a large amount of freedom and trust with workers, and assumes that workers have a strong loyalty and interest in team-working and the organization

Front 3

Theory Y (Laissez Faire). Give person and year.

Back 3

Douglas McGregor 1960s

Front 4

Theory X & Y. Give general philosophy.

Back 4

McGregor (1960s) maintained that ther are two fundamental approaches to managing people.
-Many managers tend towards theory x, and generally get poor results.

-Enlightened managers use theory y, which produces better performance and results, and allows people to grow and develop.

Front 5

Theory X (Autocratic). Give person. Give philosophy.

Back 5

Douglas McGregor 1960s
Authoritarian management:
- The average person dislikes work and will avoid it he/she can.
-Therefire most people must be forced with the threat of punishmentto work towards organizational objectives.
-The average person prefers to be directed; to avoid responsibility; is relatively unambitious, and wants security above all else.

Front 6

Theory Y (Laissez Faire). Give philosophy.

Back 6

Douglas McGregor (1960s)
Participative Management:
-Physical and mental effort is as natural as play or rest
-Man will exercise self-direction for objectives to which he is committed
-Commitment to objecives is a function of reward
-Average person learns to accept and seek responsibility
-Imagination and creativity is widely distributed
-People's potentials are only partially utilized

Front 7

Populist Approach. The One Minute Manager. Give person and year.

Back 7

Kenneth Blanchard 1980s

Front 8

Populist approach. The One Minute Manager. Give philosophy.

Back 8

Kenneth Blanchard 1980s
-One minute objective setting
-One minute praising
-One minute reprimand

Also includes the ABCs:
o Activators-actions taken by manager
before some can accomplish a goal
o Behavior- what the person says or does
o Consequences- action by manager (praising/reprimand)

Front 9

What are the ABCs of Kenneth Blanchards Populist (One Minute Manager) approach 1980s?

Back 9

ABCs:
Activators- actions taken by manager before some can accomplish a goal
Behavior- what the person says or does
Consequences- actions by manager (praising/reprimand)

Front 10

Management by Objectives (MBO). Give person and year.

Back 10

Peter Drucker 1960s and 70s

Front 11

Management by Objectives (MBO). Give philosophy.

Back 11

Peter Drucker 1960s and 1970s.
-Increase organizational performance by aligning goals and subordinate objectives throughout the organization
-Ideally, employees get strong input to identifying their objectives, time lines for completion, etc.
-MBO inlcudes ongoing tracking and feedback in the process to reach objectives.

Front 12

Rule sets. Bureaucracy. Give person and year

Back 12

Max Weber 1920s