Interpersonal Communication

Front 1

Transactional Model of communication

Back 1

communication is an ongoing, back and forth pattern in which both people take on role of speaker and listener

Front 2

Dyadic coalition

Back 2

two person group formed from a larger group to acheive some goal

Front 3

Dyadic Consciousness

Back 3

when there becomes a pair between two people and they are aware of it

Front 4

Dyadic Primacy

Back 4

even when more than two people exist in a group, conversation, etc. there will always remain two main people interacting

Front 5

High power distance and Low power distance

Back 5

High: cultures where only a handful are in charge
Low: power is more evenly distributed

Front 6

Masculine v. Feminine cultures

Back 6

Masculine: emphasize success and stresses their people to more assertive, ambitious, competitive
Feminine: emphasize quality of life and stress modesty, close relationships and compromising

Front 7

Individual orientation

Back 7

promote individual values such as power, acheivement and stimulation

Front 8

Collectivist Orientation

Back 8

promotes values such as benevolence, tradition, and conformity

Front 9

High-context cultures

Back 9

much of the info. in communication is in the context of the person

Front 10

low-context cultures

Back 10

info is explicitly stated in a verbal message

Front 11

Acculturation

Back 11

process by which you learn the rules and norms of a culture different than yours

Front 12

Enculturation

Back 12

process by which you learn the culture you were born in

Front 13

Displaced time

Back 13

time is viewed exactly

Front 14

Diffused time

Back 14

time is viewed as approximate (chill)

Front 15

Stages of Culture Shock

Back 15

1. Honeymoon
2. Crisis
3. Recovery
4. Adjustment

Front 16

Self-concept

Back 16

the image you have of yourself

Front 17

Self-awareness

Back 17

the extent to which you know yourself

Front 18

Self-esteem

Back 18

the value you place on yourself

Front 19

Self-disclosure

Back 19

talking about yourself

Front 20

Johari Window

Back 20

The model of your 4 diff. selves
Open self, Blind self, Unknown self, Hidden self

Front 21

Trait apprehension

Back 21

fear of communication in general whether it be a small group, public speaking , etc.

Front 22

State apprehension

Back 22

depends on the situation they may have no problem public speaking but may fear simple dyadic convos

Front 23

Perception

Back 23

process by which you become aware of objects, events, and especially people

Front 24

5 Stages of Perception

Back 24

Stimulation
Organization
Interpretation
Memory
Recall

Front 25

Self-serving bias

Back 25

mechanism designed to preserve self-esteem

Front 26

overattribution

Back 26

tendency to single out one or two obvious characteristics

Front 27

consensus

Back 27

similarity w/others

Front 28

consistency

Back 28

tendency to maintain balance among perceptions

Front 29

distinctiveness

Back 29

similarity in different situations

Front 30

controllability

Back 30

how controllable your excuse is how much sympathy you'll give them

Front 31

primacy-recency

Back 31

perceiving someone described positively, as good people, vise versa

Front 32

perceptual accentuation

Back 32

leads you to see what you want to see

Front 33

self-fulfilling prophesy

Back 33

make a prediction that comes true because you act on if as if it were

Front 34

implicit- personality theory

Back 34

what makes some of these choices seem right and other seem wrong

Front 35

stages of listening

Back 35

receiving, understanding, remembering, evaluation, responding

Front 36

4 different styles of listening

Back 36

empathetic & objective
nonjudgemental & critical
surface &depth
active & inactive

Front 37

metacommunication

Back 37

communication about communication: talking to a friend about how each other likes to argue

Front 38

messages vary in inclusion how..

Back 38

buddies on a basketball team talking w/others. will sound more inclusive

Front 39

Intensional orientation

Back 39

tendency to view people, objects, events in terms of how they're talked about or labeled rather than how they really are

Front 40

extensional orientation

Back 40

the tendency to see people, objects and events as they actually are and then see their labels

Front 41

using jargon can contribute to _______ noise

Back 41

semantic

Front 42

according to a dyadic approach to interpersonal communication, when you have triads,

Back 42

dyads are primary

Front 43

before a large group meeting convenes, people tend to congregate in groups of two this is thee..

Back 43

dyadic primacy

Front 44

in a ____ relationship the two individuals mirror eachother

Back 44

symetrical

Front 45

2 people engage in different behaviors, behavior of one serves as stimulus for others complementary behavior, people occupy differnt positions

Back 45

charcteristics of complementary relationships

Front 46

as a dyadic consciousness emerges you begin to see yourself as..

Back 46

part of relationship

Front 47

model presenting interpersonal comm. involving communication where both persons send messages simotaneously is designed to present comm. as having a.

Back 47

circular nature

Front 48

two examples of encoding are..

Back 48

speaking and writing

Front 49

what is not a dimension of feedback

Back 49

reflective/nonreflective

Front 50

"wait until you hear this" and "im not sure but.." are examples of

Back 50

feedforward

Front 51

what would you do if you were his or her professor? is example of..

Back 51

altercasting

Front 52

opening channels of comm. and previewing messages are functions of

Back 52

feedforward

Front 53

feedback that is spontaneous and totally honest is..

Back 53

low-monitored

Front 54

if you are preoccupied about an argument you had w/best friend, cant concentrate on instructor your having .. noise.

Back 54

psychological

Front 55

medium thru which messages pass

Back 55

channel

Front 56

what are 2 dimensions of context in int. comm.

Back 56

temporal/ socialpsychological

Front 57

"I'm generally responsible.." is ex. of

Back 57

disclaimer

Front 58

Pete and pat go ona date. they mirror each others behavior. ex. of _____ relationship

Back 58

symmetrical

Front 59

process of learning rules and norms of new culture is called

Back 59

acculturation

Front 60

process in which you learn your own culture is..

Back 60

enculturation

Front 61

in high powered cultures..

Back 61

power is concentrated in hands of few citizens

Front 62

high & low context, collectivism and individualism, power distances are ex. of

Back 62

important cultural differences in int. comm

Front 63

t/f : the u.s. is high-context culture

Back 63

false

Front 64

collectivist cultures ...

Back 64

emphasize the group and subordinate the persons goals to those of the group

Front 65

in low-context culture...

Back 65

info is made explicit and little is left unsaid

Front 66

to high-context cultural members...

Back 66

a vital part of comm. transaction includes what is omitted or assumed

Front 67

directness is valid, clear distinctions between leaders and members, your responsible for yourself.. ex. of ...

Back 67

individualist cultures

Front 68

communication accommodation theory holds that..

Back 68

people will adjust to the speaking style of their listeners

Front 69

according to the text, all communication interactions involve uncertainty and ambiguity. this uncertainty is..

Back 69

greater when there are large cultural differences

Front 70

displace time orientation occurs when..

Back 70

time is viewed exactly

Front 71

culture shock

Back 71

refers to psychological reaction to being in a culture different form one's own

Front 72

intercultural communication refers to..

Back 72

communication between persons who have different cultural beliefs, values or ways of behaving

Front 73

laws, values, artifacts are all part of..

Back 73

culture

Front 74

C.H. Cooley's concept of the looking glass self says that

Back 74

your self concept develops thru looking at the image of yourself that others reveal to you

Front 75

Social comparisons, others image of you, and your own interpretation and evaluations are sources of..

Back 75

self concept

Front 76

rubbing your nose when you get angry, having a peculiar body odor, fight strategies, and repressed experiences are ex. of..

Back 76

blind self

Front 77

Which of the 4 selves represent all the info, behaviors, attitudes, feelings, desires, motivations and ideas that are known to self and to others is ex. of..

Back 77

open self

Front 78

One of 4 selves represents truths about self that neither you nor others know

Back 78

unknown self

Front 79

One of four selves represents all that you know of yourself and of others you keep secret

Back 79

hidden self

Front 80

self destructive beliefs damage..

Back 80

your self-esteem

Front 81

you increase your self-esteem by..

Back 81

realizing your self-destructive beliefs and substituting positive ones

Front 82

Women disclose more than men is true in regard to..

Back 82

gender

Front 83

people are more likely to self-disclosure if the disclosure is

Back 83

positive

Front 84

tanya gets nervous only in public speaking situations. she is experiencing _______ apprehension

Back 84

state

Front 85

regardless of situation, Ray fears communication. his type of apprehension is..

Back 85

trait

Front 86

degree of evaluation, prior success and failures, subordinate status are influences of ...

Back 86

communication apprehension

Front 87

Prepare and practice, try to relax, focus on successes are methods of ...

Back 87

managing apprehension

Front 88

Daydreaming in a class and not hearing what the teacher is saying until your name is called is an ex. of..

Back 88

selective attention

Front 89

buying a car and then noticing numerous ads for that car is ex. of

Back 89

selective exposure

Front 90

perceptual process in which you are more likely to be influenced by what is exerted first or last..

Back 90

primacy or recency

Front 91

you perceive as a group of people, whoare physically close together. this is a principle of..

Back 91

proximity

Front 92

the system of rules that tells you which characteristics go w/other characteristics is called

Back 92

implicit personality theory

Front 93

if you know a person possesses several negative qualities, you are more likely to infer that the person also has other negative qualities. this is called the... effect

Back 93

reverse halo

Front 94

students performing better because they are made out to be is ex. of..

Back 94

pygmalion effect

Front 95

tendency to perceive and remember only positive qualities more than negative ones is called the.... effect.

Back 95

halo

Front 96

Consistency theory:

Back 96

expect my friends to like my friend
expect my enemy to hate my friend..

Front 97

"Do other people react or behave same way as this person whom i am focusing on?" your thinking is a practice of..

Back 97

consensus

Front 98

Responding is a stage or what..

Back 98

listening

Front 99

How many steps in listening process

Back 99

five

Front 100

Back-channeling cues include

Back 100

using responses such as "uh-huh" and "i see"

Front 101

some problem-causing ways of responding in listening are the..

Back 101

static listener and the thought-completing listener

Front 102

you thinkg "is her listening to me or rehearsing his next interruption?" is ex. of..

Back 102

waiting listener

Front 103

Techniques such as bandwagon, agenda setting, and name calling are

Back 103

fallacies to note when listening critically

Front 104

Crossing your finger or winking to indicate your lying is ex. of what function of interaction of verbal or nonverbal comm.

Back 104

to contradict

Front 105

Packaged and rule governed are messages...

Back 105

message characteristics