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91 Cards in this Set
- Front
- Back
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impersonal communication
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occurs when we treat people as objects or respond to their roles rather than to who they are as unique people
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interpersonal attraction
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is the degree to which you desire to form and possibly maintain an interpersonal relationship
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short term initial attraction
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is the degree to which you sense a potential for developing an interpersonal relationship
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long term maintenance attraction
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type that sustains relationships like best friends marriages
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proximity
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fact that we are more likely to be attracted to people who are nearer to us physically and geographically than to those who are farther away
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matching hypothesis
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tendancy to seek out individuals who represent the same level of physical attractiveness we do
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inclusion
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need to include otheres in our activities or to be included in theirs
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control
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need to make decisions and take responsibilty or level of willingness to accept others' decision making
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affection
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need to be loved or willingness to give love
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immediacy
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nonverbal cues that signify likeing
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uncertainty reduction theory
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explanation of how we use info as we endeavor to reduce our uncertainty especially as it relates to communicating with others
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social penetration model
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illustrates how much and what kind of info we reavel in carious stages of a relationship
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preinteraction awareness stage
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observe a person or even talk with others about that person without having direct contact
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initation stage
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talking responding to each other's questions
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exploration stage
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begin to share more in depth info, minimal physical contact
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intensification stage
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start to depend on each other for self confirmation meaning that your partner's opinion of or feelings about you weigh more heavily than those of thoers
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intimacy
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provide primary confirmation of each other's self concept and communication is highly personalized and synchronized
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turmoil stage
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involves an increase in conflict as one or both parnters find more faults in each other
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stagnation stage
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occurs when relationship loses in vitalityand the parnters become complacment
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de intensification stage
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involves significantly decreased interaction increased physical emotionaland psychological distance
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individualization stage
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partners tend to defind their lives more as individuals and less as a couple or a unit
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separation stage
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indiciduals make an intentional desicion to minimize or eliminate further interpersonal interaction
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post interaction stage
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relationship over
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relational dialectics
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theory that relationships are constantly changign
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interpersonal conflict
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struggle that occurs when two people cannot agree on a way to meet their needs
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constructive conflict
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characterized by cooperation in dealing with differences and can help identify which elements of a relationnshp need to change or be improved
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destructive conflict
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may start as a small arguement but intensifies when other issues are brought into question
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pseudoconflict
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reflects a basic lack of inderstanding one person misunderstands the meaning in a message
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simple conflict
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stems from differences in ideas definitions perceptions or goals
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ego conflict
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people attack others self esteem
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symbolic displacement
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when people engage in one conflict through or in place of another symbolically relatioed one
OR when a participants behavior is an expresssion of displaced or unconscious meaning of which participants behavior is an expression of displaced or unconsious meaning that both parties might be unaware of |
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serial arguments
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argumentative episodes focused ona given issue that occur at least twice
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irresolvable conflict
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one or both of the parties deem the conflict impossible to resolve
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interpersonal power
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ability to influence another in the direction we desire
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complementary relationship
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one partner willingly and continuously cedes power to the other
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symmetrical relationships
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similar degrees of control on the part of each person
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parallel relationship
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power coninutally shifts from one partner to the other depending on the nature of the interaction or situation
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assertive communication
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takes the other person's feelings and rights into account
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aggressive communication
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DOES NOT
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nonconfrontational style
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placating distracting computing withdrawing and giving in
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confrontational style
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win lose philosophy they will win at the expense of the other
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cooperative style
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view conflicts as set of problems to be solbed rather than a competition
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small group
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three to fifteen people who share common purpose who feel a sense of belonging to a group
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small group communication
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transactive process of creating meaning among three to fifteen people who share a common purpose
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team
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coordinated group of people organized to work together to achieve a specific common goal
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primary group
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exists to fulfuill basic human needs (FAMILY)
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study group
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meets to learn new ideas
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therapy group
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provedes treatment for the personal problems that group memebers may have (AA)
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problem solving group
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exists to resolve an issue or overcome an unsatisfactory situation or obstacle and achieve a goal
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focus group
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small group of people who are asked to discuss a particular topic or issue
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social group
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exist just for the joy of socializeinig with others
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task role
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hehaiiors that help the group achieve its goal and accomplish its work
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social role
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behavior that manages relationships aand affects teh group climate
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individual role
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focus attention on teh individual rather than the group
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team ground rules
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expectations for the group
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power
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ability to influence other's behavior
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legitimate power
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someone elected or appointed you to a posistion of power
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referent power
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people like you
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expert power
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people who are perceived as informed or knowledgable
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reward power
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people who grant favors money or others rewards have more power than people who cant provide such rewards
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coercive power
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punish people to get what you want
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cohesiveness
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degree of attraction that memebers of a group feel toward one another and the group
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communication interaction pattern
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consistent pattern of who talk to whom
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group deviate
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member of the group that has a differing opinion
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orientation phase
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adjust to whos in the group and what they will be doing
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primary tension
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tension that reults from the uncertainty and discomfort people experience when tehy meet for the first time
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conflict phase
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conflict that arises also called secondary tension
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emergence phase
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group begins to solidify a common point of view
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reinforcement phase
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members struggle through getting acquainted developing cohesiveness comteting for status and prominence and puzzeling over action the group could take
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bona fide persepective
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suggests that the context and boundries for the groups in which we participate move and change
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functional approach
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describes the kinds of behaviors or function that lead to better quality solutions and decisions in group deliberations
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vigilant thinkers
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pay attention to teh process of how problems are solved
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results driven structure
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organized around the action steps that is neeeds to take to achieve its goal
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structure
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way group or team discussion is organized to follow a prescribed agenda
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interaction
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includes give and take discussion and teh responsiveness of group members to the comments of others
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reflective thinking
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defining and analyzing a problem identifying solutions picking a solutionand putting the solution into practice
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force field analysis technique
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worrks best when group has identified a clear goal and needs to assess what is happening now that owuld increase the probablilty that the goal willbe achieved
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creativity
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generation application comination and extension of new ideas
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silent brainstorming
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nominal group technique
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leadership
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ability to influence others through communication
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trait approach to leadership
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suggests that there are certain attributes or traits that make lealders
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functional approach to leadership
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categorizes essential leadership behaviors or functions that need to be performed to enhance the workds of a group
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task functions
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include behaviors that help the group or team get the work done
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process functions
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help maintain a harmonious group climate by fostering amiable relationships in teh group and encourage team members to share info with one another
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sytles approach to leadership
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suggests that leaders operate in one of three styles
authoritarian democration laissez faire |
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authoritairan leaders
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influence by giving orders and controlling
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democrated leader
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consults and discusses with group
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laissex fiare leader
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takes a hands off laid back approach to leading
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situational approach to leadership
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views leadership as an interactive process in which such factors as culture time limitations group memeber personalityes and the work the group need to do determine a particular style of leadership
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transformational approach to leadership
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influences group by transforming the group giving it a new vision
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metadiscussion
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discussion about discussion
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