Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
25 Cards in this Set
- Front
- Back
|
What is Human Resource Management? |
The design of formal systems in an organization to manage human talent for accomplishing organizational goals. |
|
|
What is Human Capital?
|
The collective value of capabilities, knowledge, skills, life experiences, and motivation of an organization. |
|
|
Two major shifts driving the transformation of the administrative role are...
|
Technology & Outsourcing |
|
|
Helping to define the business strategy relative to human capital and it's contribution to organizational results is known as what form of HR Role?
|
Strategic |
|
|
Name 4 Human Capital Assets
|
Physical, Financial, Intellectual, Human |
|
|
When there is a growth in some jobs and a decline in others what is this called?
|
Job shift |
|
|
What is it called when there are to many jobs and not enough people to fill those jobs?
|
Skill shortage |
|
|
Facebook, Twitter, Instagram, and other social medias have become a problem for companies because of...
|
Technology Advancement |
|
|
What is a changing workforce?
|
Racial/Ethnic Diversity Gender Aging Growth in Contingent Workforce |
|
|
What are the following: Expatriate, Host-Country National, & Third-Country National
|
Expatriate: A person who lives in one country but is working in another country and is employee by an organization who's headquarters are in the first country.
Host-Country National: A citizen of one country who is working in that country and employed by an organization headquartered in a second country.
Third-Country National: A citizen of one country who is working in a second country and employees by an organization headquartered in a third country. |
|
|
Define Ethics
|
Ethics is shared values or beliefs in an organization |
|
|
Areas of Potential Ethical Problems
|
Compensation, Development, Staffing, Performance Management, EEO, Training |
|
|
Misrepresenting Hours, Falsifying work expense reports, Showing personal bias, Allowing deliberate inappropriate overtime classifications, and Accepting personal gifts from vendors are examples of what kind of misconduct?
|
Compensation |
|
|
Employees lying to coworkers and supervisors, Managers e-mailing false public info to customers and venders, Misusing organizational assets and supplies, and Intentionally violating safety and health regulations are examples of what kind of misconduct?
|
Employee Relations |
|
|
Discriminatory favoritism in hiring or promoting, Sexual harassment of other employees, EEO discrimination in recruiting and interviewing, and Conducting inappropriate background investigations are examples of what kind of misconduct?
|
Staffing & Equal Employment |
|
|
Strategic, Operational, and Administrative are what?
|
Roles of HR Departments |
|
|
What is an employee advocate?
|
The HR department |
|
|
Strategy & Planning, EEO, Staffing, Talent Management, Rewards, Risk Management & Worker Protection, and Employee & Labor Relations are examples of what?
|
Strategic contributions that can be made by HR departments. |
|
|
What are 2 major shifts driving the transformation of the administrative role?
|
Technology & Outsourcing |
|
|
Helping to define the business strategy relative to human capital and it's contribution to organizational results is known as what form of HR roles?
|
Strategic |
|
|
Strategic knowledge & impact, Legal, administrative, & operational capabilities, Technology knowledge & usage abilities are known as what?
|
HR Competencies |
|
|
Give an example of 2 types of HR Certifications
|
HRCI Certification & WorldatWork Certification |
|
|
Define HR Generlist
|
A person who has responsibility for preforming a variety of HR activities |
|
|
A person who has in depth knowledge and expertise in a limited area of HR is known as what?
|
HR Specialist |
|
|
What are the 4 WorldatWork Certifications?
|
Certified Compensation Professional, Certified Benefits Professional, Certified Work-Life Professional, Certified Global Remuneration |
