Reading...
Play button
Play button
Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
7 Cards in this Set
- Front
- Back
|
Name some strategies for improving human resource management?
|
Develop and Implement a Human Resource Philosophy
Hire the Right People Keep Employees Invest in Employees Empower Employees Promote Diversity Getting There: Training and Organization Development Survey Feedback Evolution of OD |
|
|
How can a firm build and implement a human resource philosophy?
|
Develop a public statement of the organization’s human resource philosophy
Build systems and practices to implement philosophy |
|
|
How can a firm keep their employees?
|
Reward well and protect jobs
Promote from within Powerful performance incentive Increases trust and loyalty Capitalizes on knowledge and skills Reduces errors Increases the likelihood to think longer-term Share the Wealth: give workers a stake in organization’s success |
|
|
How can a firm empower its employees?
|
Provide Information and Support
Make performance data available and teach workers how to use them Encourage workers to think like owners Everyone gets a piece of the action Foster Autonomy and Participation Redesign Work Build Self-Managing Teams Promote Egalitarianism |
|
|
How can a firm promote diversity?
|
Develop explicit, consistent diversity philosophy, strategy
Hold managers accountable |
|
|
What is TQM?
|
Total Quality Management:
High quality is cheaper than low quality People want to do good work Quality problems are cross-functional Top management is ultimately responsible for quality |
|
|
Barriers to better human resource management:
|
Management reluctance
Disrupts established patterns, relationships Lack of communication and interpersonal skills |
