Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
11 Cards in this Set
- Front
- Back
What is dramaturgical theory?
|
Dramaturgical theory: internal focus (organizational participants as players in a drama)
|
|
What is institutional theory?
|
Institutional theory: external focus on how organizations project images to external audiences
|
|
What is isomorphism?
|
“Isomorphism” – process of becoming similar to other organizations in the same “organizational field”
|
|
What is coercive isomorphism?
|
Coercive isomorphism – organizations become alike because law, regulation or stakeholders pressure them to do so
|
|
What is mimetic isomorphism?
|
Mimetic isomorphism – organizations become more alike by copying one another
|
|
What is normative isomorphism?
|
Normative isomorphism – organizations employing the same professionals become similar because the professionals have similar values and ideas
|
|
How can organizational meetings be explained as garbage cans?
|
Attract an unpredictable mix of problems looking for solutions, solutions looking for problems, and participants seeking opportunities for self-expression
|
|
Evaluations
|
Often fail in intended goals of improving performance and identifying strengths and weaknesses
Ceremony signals the organization is well-managed and cares about performance improvement |
|
Collective bargaining.
|
Public face: intense, dramatic contest
Private face: back-stage negotiation, collusion |
|
Power
|
Exists in eye of beholder – you are powerful if others think you are
May be attributed based on outcomes |
|
What benefits can the right drama have?
|
Provides a ceremonial stage
Reassures stakeholders Maintains confidence and faith |