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Its partnership with Apple to bring app based discount coupons is helping it ride the mobile wave easily.
The company introduced Wi-Fi capabilities in its outlets already. Internet is important to the consumers. They can now surf the web and do work while sipping Starbucks coffee. This is an added value to the brand. It enhances the overall consumer experience.
Starbucks is also enabling mobile payments. They are testing this in pilot locations in the US.
Some other technological factors to keep in mind are:
* Emergence of innovative technology * Biotechnological developments * Developments in agriculture 3) Competitive Forces and Chalenges 3.1) Threat of New Entrants: Medium
* There is a moderate threat of new entrants into the industry as the barriers to entry are not high enough to discourage new competitors to enter the market. * The industry’s saturation is moderately high with a monopolistic competition structure. * For new entrants, the initial investment is not significant as they can lease stores, equipment etc. at a moderate level of investment. * At a localized level, small coffee shops can compete with the likes of Starbucks and Dunkin Brands because there are no switching costs for the consumers. Even thought it’s a competitive industry, the possibility of new entrants to be successful in the industry is moderate. * But this relatively easy entry into the market is usually countered by large incumbent brands identities like Starbucks who have achieved economies of scale by lowering cost, improved efficiency with a huge market share. There is a moderately high barrier for the new entrants as they differentiate themselves from Starbuck’s product quality, its prime real estate locations, and its store ecosystem ‘experience’.4 * The incumbent firms like Starbucks have a larger scale and scope, yielding them a learning curve advantage and favorable access to raw material with the relationship they build with their suppliers. * The expected retaliation from well-established companies for brand equity, resources, prime real estate locations and price competition are moderately high, which creates a moderate barrier to entry. 3.2) Threat of Substitutes: High * There are many reasonable substitute beverages to coffee, which are mainly tea, fruit juices, water, soda’s, energy drinks etc. Bars and Pubs with non/alcoholic beverages could also substitute for the social experience of Starbucks * Consumers could also make their own home produced coffee with household premium coffee makers at a fraction of the cost for buying from premium coffee retailers like Starbucks. * There are no switching costs for the consumers for switching to substitutes, which makes the threat high. * But its important to note that industry leaders like Starbucks are currently trying to counter this threat by selling coffee makers, premium coffee packs in grocery stores but this threat still puts pressure their the margins. 3.3) Bargaining Power of Buyers: Moderate to Low Pressure * There are many different buyers in this industry and no single buyer can demand price concession. * It offers vertically differentiated products with a diverse consumer base, which make relatively low volume purchases, which erodes the buyer’s power. * Even though there are no switching costs with high availability of substitute products, industry leaders like Starbucks prices its product mix in relation to rivals stores with prevailing market price elasticity and competitive premium pricing. * …show more content…
3.4) Bargaining Power of Suppliers: Low to Moderate
* The main inputs into the value chain of Starbucks is coffee beans and premium Arabica coffee grown in select regions which are standard inputs, which makes the cost of switching between substitute suppliers, moderately low.
* Starbucks, with its size and scale, has the power to take advantage of its suppliers but it maintains a Fair trade certified coffee under its coffee and farmer equity (C.A.F.E) program, which gives its suppliers a fair partnership status, which yields them some moderately, low power.5
* The suppliers in the industry also pose a low threat of competing against Starbucks by forward vertical integration, which lowers their power.
* Starbucks also forms a highly important part of the suppliers business, due its size and scope, which make the power of the suppliers lower. Given these factors, suppliers pose a moderately low bargaining power.
3.5) Intensity of Competitive Rivalry: High to
The company introduced Wi-Fi capabilities in its outlets already. Internet is important to the consumers. They can now surf the web and do work while sipping Starbucks coffee. This is an added value to the brand. It enhances the overall consumer experience.
Starbucks is also enabling mobile payments. They are testing this in pilot locations in the US.
Some other technological factors to keep in mind are:
* Emergence of innovative technology * Biotechnological developments * Developments in agriculture 3) Competitive Forces and Chalenges 3.1) Threat of New Entrants: Medium
* There is a moderate threat of new entrants into the industry as the barriers to entry are not high enough to discourage new competitors to enter the market. * The industry’s saturation is moderately high with a monopolistic competition structure. * For new entrants, the initial investment is not significant as they can lease stores, equipment etc. at a moderate level of investment. * At a localized level, small coffee shops can compete with the likes of Starbucks and Dunkin Brands because there are no switching costs for the consumers. Even thought it’s a competitive industry, the possibility of new entrants to be successful in the industry is moderate. * But this relatively easy entry into the market is usually countered by large incumbent brands identities like Starbucks who have achieved economies of scale by lowering cost, improved efficiency with a huge market share. There is a moderately high barrier for the new entrants as they differentiate themselves from Starbuck’s product quality, its prime real estate locations, and its store ecosystem ‘experience’.4 * The incumbent firms like Starbucks have a larger scale and scope, yielding them a learning curve advantage and favorable access to raw material with the relationship they build with their suppliers. * The expected retaliation from well-established companies for brand equity, resources, prime real estate locations and price competition are moderately high, which creates a moderate barrier to entry. 3.2) Threat of Substitutes: High * There are many reasonable substitute beverages to coffee, which are mainly tea, fruit juices, water, soda’s, energy drinks etc. Bars and Pubs with non/alcoholic beverages could also substitute for the social experience of Starbucks * Consumers could also make their own home produced coffee with household premium coffee makers at a fraction of the cost for buying from premium coffee retailers like Starbucks. * There are no switching costs for the consumers for switching to substitutes, which makes the threat high. * But its important to note that industry leaders like Starbucks are currently trying to counter this threat by selling coffee makers, premium coffee packs in grocery stores but this threat still puts pressure their the margins. 3.3) Bargaining Power of Buyers: Moderate to Low Pressure * There are many different buyers in this industry and no single buyer can demand price concession. * It offers vertically differentiated products with a diverse consumer base, which make relatively low volume purchases, which erodes the buyer’s power. * Even though there are no switching costs with high availability of substitute products, industry leaders like Starbucks prices its product mix in relation to rivals stores with prevailing market price elasticity and competitive premium pricing. * …show more content…
3.4) Bargaining Power of Suppliers: Low to Moderate
* The main inputs into the value chain of Starbucks is coffee beans and premium Arabica coffee grown in select regions which are standard inputs, which makes the cost of switching between substitute suppliers, moderately low.
* Starbucks, with its size and scale, has the power to take advantage of its suppliers but it maintains a Fair trade certified coffee under its coffee and farmer equity (C.A.F.E) program, which gives its suppliers a fair partnership status, which yields them some moderately, low power.5
* The suppliers in the industry also pose a low threat of competing against Starbucks by forward vertical integration, which lowers their power.
* Starbucks also forms a highly important part of the suppliers business, due its size and scope, which make the power of the suppliers lower. Given these factors, suppliers pose a moderately low bargaining power.
3.5) Intensity of Competitive Rivalry: High to