Interview / Communication Techniques
Open Ended Questions are a way for a patient to express their understanding on a matter and specific enough to allow them to offer explanations. With this type of questioning the patient is automatically discouraged from giving a yes or no answer, it encourages them to freely communicate what needs to be said (Taylor et al., 2015, p. 468). For example, in my interview I asked the client, “how do you spend your days?”.
Verbal Communication “is exchanging …show more content…
Eye contact is essential in proper communication and in many culture, it is a sign of respect and a willingness to listen and if eye contact is absent it can indicate anxiety or defenselessness. One must keep in mind the culture you are working with as ins some Asian culture eye contact is a invasion of privacy and are taught to avoid eye contact. Finally, the eyes themselves can give their own type of nonverbal message such as anger, disgust, fear (Taylor et al., 2015, p. 451). An example of a question that I asked to the clients for this type of non-verbal communication was “do you feel safe in your home?” I wanted to see if his eye contact would change indicating that there might me something else going on. However, the client maintained eye contact with me the entire