Conflict Resolution Exam # 1

Front 1

What is social conflict as described by the author?

Back 1

the opposition btwn individuals and groups ont he basis of competing interests, different identities and/or differing attitudes

Front 2

Describe the difference btwn conflict resolution and conflict management--

Back 2

resolution-any marked reduction in social conflict
management-reduce or keep it at low levels

Front 3

Macro Conflicts

Back 3

War and Revolutions

Front 4

Micro Conflicts

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Conflicts between individuals or small groups

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Academicians

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seek to understand basic forms of conflict and how it may relate to specific cases

Front 6

Practitioners

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relate to particular cases and seek to understand it in order to be helpful in a specific case

Front 7

What distinguishes generalists and specialists?

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generalists-deals with a wide range of ideas
specialists-focus on particular problems

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Six Primary Methods of Research in the field of conflict resolution:

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1. observational, 2. experimental, 3. historical, 4. archival, 5. survey research, 5. content analysis and 6. prisoner dilemma

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Observational

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direct observation of behavior

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Experimental

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systematic manipulation of one or more independent variables

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Historical

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seeking understanding of what happened in the past

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Archival

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studies data previously gathered

Front 13

Survey Research

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use of questionnaire to respondents

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Content Analysis

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studies the particular content of mass media; frequency of certain themes or samples of interaction

Front 15

Prisoner Dilemma

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the tendency to cooperate

Front 16

4 Conflict theories

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1. individual characteristics theory, 2. social process theory, 3. social structural theory and 4. formal theory

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Individual characteristics theory

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aggression is the reason of the conflict....redirect aggressive tendencies

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Aggression

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an action. intents to harm someone...can be verbal, or physical.

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Frustration

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aggression defined as thwarting of an action that would have produced reward or gratification.

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theories on aggression

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1. natural selection, 2. biological, 3. psychological, 4. frustration/aggression, 5. social learning

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Social Process Theory

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social interaction btwn individuals. patterns of conflict, criminals, conflict in society, relation btwn conflict and competition

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Social Structural Theory

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conflict is a product of the way society is formed and organized, class, race, age, gender...recommend one of the 5 basic approaches: avoidance, acceptance, gradual social reform, nonviolent confrontation or violent confrontation.

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Formal Theory

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seeks to understand human social conflicts in logical and mathematical terms

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Practice

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1. coercion, 2. negotiation, 3. adjudication, 4. meditation, 5. arbitration and 6. legislation