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20 Cards in this Set
- Front
- Back
Making jobs more challenging and interesting by expanding the range of skills required is called ________.
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job enrichment
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The strategy behind job enrichment is to make jobs more challenging and interesting by expanding the range of skills required - typically by expanding upward, giving employees some of the responsibilities previously held by their managers.
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0
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If an employee has perfect attendance for the month, he or she is given a $25 bonus. This would be an example of _______.
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AN INCENTIVE
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Refer to monetary payments and other rewards of value used for positive reinforcement
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INCENTIVE
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________ theory suggests that managers can motivate employees by shaping their actions through behavior modification.
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Reinforcement
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a motivational approach based on the idea that managers can motivate employees by influencing their behaviors with positive and negative reinforcement
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REINFORCEMENT THEORY
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Which of the following statements is true about management by objectives?
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It ensures that employee's activities are directly linked to achieving the organization's long-term goals
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T / F
"One size fits all" would be an accurate description of effective employee motivation |
FALSE
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According to the job characteristics model, ________ refers to the range of abilities and talents needed to accomplish the responsibilities associated with the job.
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SKILL VARIETY
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Company policy states that your pay will be docked if you come in late, but Laura has come in late several times and her pay has never been docked. As a result of this ________, she continues to come in late
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POSITIVE REINFORCEMENT
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An employee's rational and emotional commitment to his or her work is termed as ________.
Answer |
ENGAGEMENT
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All of the following are considered disadvantages to working in teams EXCEPT which?
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ACCOUNTABILITY
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How do task forces and committee differ?
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A task force is temporaty and a committee may become permanent
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"Consequences influence behavior" would BEST describe the ________ theory of motivation.
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REINFORCEMENT
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T / F
Theory Y-oriented managers believe that most employees are motivated by intrinsic rewards |
TRUE
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Goal-setting theory of motivation suggests that ________.
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setting goals is an effective way to motivate employees
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How do functional teams and cross-functional teams differ?
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One draws members from a single department and one draws members from all areas.
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A company has little to no chain of command. This best demonstrates which of the following types of organization?
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FLAT ORGANIZATION
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T / F
Cross-training involves expanding the scope of an individual job. |
FALSE
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Cross-training refers to training workers to perform multiple jobs and rotating them through these various jobs to combat boredom or burnout
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0
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