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33 Cards in this Set
- Front
- Back
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Define management
Supervision of Police Personnel Ch. 1 |
The process of directing and controlling people and things so that organizational objectives can be accomplished.
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Define supervision
Supervision of Police Personnel Ch. 1 |
The act of overseeing people.
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What are the common elements of supervision?
Supervision of Police Personnel Ch. 1 |
Being…
A Planner, A Personnel Officer, A Trainer, A Controller, A Decision-maker & Communicator, and A Leader |
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Define Organization
Supervision of Police Personnel Ch. 2 |
A structure through which people work as a group.
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What are the major duties of supervisory personnel?
POSDCORB Supervision of Police Personnel Ch. 2 |
Planning
Organizing Staffing Directing Coordinating Reporting Budgeting |
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What are the different types of plans?
(FAR TOPP) Supervision of Police Personnel Ch. 2 |
Fiscal
Auxiliary services Rules & regulations Tactical Operational Policies Procedural |
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Define procedural plans
Supervision of Police Personnel Ch. 2 |
Plans relating to standard operating procedures (SOP’s)
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Define tactical plans
Supervision of Police Personnel Ch. 2 |
Plans which are prepared to meet exigencies encountered by police (ex: widespread civil disorders, unusual crime problems, civil defense needs, or major disasters)
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Define operational plans
Supervision of Police Personnel Ch. 2 |
Plans designed to give guidance and direction to personnel in the performance of normal police activities
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Define auxiliary services plans
Supervision of Police Personnel Ch. 2 |
Plans that implement normal operations (ex: recruitment of personnel, public & community relations activities, etc.)
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Define fiscal plans
Supervision of Police Personnel Ch. 2 |
Plans that relate to such matters as budget preparation and the use and control of funds allotted for personnel, equipment, & supplies
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Define policies
Supervision of Police Personnel Ch. 2 |
Plans consisting of a set of broad principles that guide personnel in the accomplishment of general organizational objectives
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Define rules and regulations
Supervision of Police Personnel Ch. 2 |
Plans providing specific guides to conduct and performance
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What are the three basic organizational structures?
Supervision of Police Personnel Ch. 2 |
The Line Organization
The Functional Organization The Line & Staff Organization |
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Define a line organization
Supervision of Police Personnel Ch. 2 |
The channels of authority and responsibility extend in a direct line from top to bottom within the structure.
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Define a functional organization
Supervision of Police Personnel Ch. 2 |
Divides responsibility and authority among several specialists. The functional responsibility of each “functional manager” is limited to the particular activity over which he has control, regardless of who performs the function.
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Define a line & staff organization
Supervision of Police Personnel Ch. 2 |
Combines staff specialists or units with line organization so that the service of knowledge can be provided to line personnel by specialists. Channels of responsibility and authority are thus left intact since the specialist’s responsibility is to “think and provide expertise” for the line units which are responsible for “doing.”
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What are the four ways work may be divided in an organizational structure?
Supervision of Police Personnel Ch. 2 |
According to function
By area By clientele By purpose |
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What is the “principle of specialization and the law of productivity?”
Supervision of Police Personnel Ch. 2 |
Assigning each worker the fewest possible kinds of tasks or operations in order to improve the quality and increase the quantity of his work, and giving him the highest class of work for which his natural abilities fit him. Only then is the greatest individual productivity possible.
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What is the “principle of unity of command?”
Supervision of Police Personnel Ch. 2 |
Requires that every employee should be under the direct command of one supervisor
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What is the “principle of span of control?”
Supervision of Police Personnel Ch. 2 |
Refers to the number of persons one individual can supervise effectively.
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What is the “principle of delegation?”
Supervision of Police Personnel Ch. 2 |
The process of committing an activity to another’s care.
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What is “the exception principle?”
Supervision of Police Personnel Ch. 2 |
The head of an organization or unit within it should not find it necessary to act personally on each matter coming under his general jurisdiction. Rather, he should have to act only on those exceptional matters which require his personal attention.
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What is the principle of “the essential nature of completed staff work?”
Supervision of Police Personnel Ch. 2 |
Requires that the person to whom work has been assigned through the delegation process complete it to such an extent that the only thing left to be done by the person who delegated it is to approve it.
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Define leadership
Supervision of Police Personnel Ch. 3 |
The art of influencing, directing, guiding, and controlling others in such a way as to obtain their willing obedience, confidence, respect, and loyal cooperation in the accomplishment of an objective.
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What are the three categories of leadership approaches?
Supervision of Police Personnel Ch. 3 |
The autocrat
The democratic leader The free-rein leader |
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What are characteristics of “the autocrat?”
Supervision of Police Personnel Ch. 3 |
Highly authoritative
Makes decisions without allowing subordinates to participate Goes by the book Rules through fear, intimidation, & threat The tyrant |
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What are the characteristics of “the democratic leader?”
Supervision of Police Personnel Ch. 3 |
Seeks ideas and suggestions from his subordinates
Allows them to participate in decision making that affects them Secures the best results as a leader Uses little authority Will be popular & respected |
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What are the characteristics of “the free-rein leader?”
Supervision of Police Personnel Ch. 3 |
Plays down his role
Exercises a minimum of control Seldom gives his subordinates the attention or help they need Often as harmful as an excessive amount of supervision Does not work well |
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Define command presence
Supervision of Police Personnel Ch. 3 |
The natural manner of an individual indicating a complete command of his mental and physical faculties and emotions. It encompasses the qualities of dignity, self-assurance, and poise.
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Define motivation
Supervision of Police Personnel Ch. 3 |
Involves the application of incentives which encourage a certain positive pattern of behavior and attitude and contribute to the accomplishment of organizational objectives.
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What are the 12 sets of leadership characteristics?
Supervision of Police Personnel Ch. 3 |
1. Friendliness, sincerity, affection for others, & personal warmth
2. Enthusiasm for the job and all it entails 3. Ambition (within reason) 4. Physical nervous energy and vitality 5. Moral and physical integrity 6. Intelligence 7. Technical skill 8. Faith in himself and his subordinates 9. Verbal aptitude 10. Courtesy 11. Modesty 12. Self-control, dependability, empathy for others, good judgment, originality, versatility, and adaptability |
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What are the six steps in the decision-making process?
Supervision of Police Personnel Ch. 3 |
1. There must be an awareness that a real problem exists
2. Facts must be obtained 3. When sufficient data have been collected, they must be evaluated and analyzed 4. Alternative approaches leading to a logical conclusion should be decided upon and probable consequences of each should be weighed 5. A decision must be selected from the alternative solutions 6. The decision must then be communicated to those who carry it out |
