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39 Cards in this Set
- Front
- Back
- 3rd side (hint)
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con |
with |
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munus |
a business |
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communis |
common |
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communico |
to confer |
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Verbal Communication |
uses words or symbols and is done through speaking or writing. its main focus is how messages are portrayed |
a type of communication (2) |
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• tone of voice • use of descriptive words • emphasis on certain phrases • volume of voice |
Factors that affect Verbal Communication |
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True |
In verbal communication meanings are also taken from nonverbal cues. True or False |
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• Intonation • Facial expressions • Pause • Hand gestures • Body movement |
Examples of Non-Verbal Cues |
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Non Verbal Communication |
It is the sending of message using methods other than spoken language may it be intentional or unintentional |
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1. Produce by the body 2. Produce by broad settings such as time space and silence |
Two kinds of nonverbal communication |
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TINDWELL (2016) |
Who made the two types of nonverbal communication |
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True |
In high context cultures the manner of saying the word is more important than the word itself. True or False |
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High-context cultures |
Those who communicate in ways that are implicit and rely heavily on context |
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Low-context cultures |
those who communicate in ways that are explicit and are individualistic in nature |
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Sender |
an element of communication that initiates the communication also called as the encoder, source, speaker, writer, or communicator. |
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Message |
an element of communication that contains the information that one wants to convey. it should be encoded by the sender in a way that it will be easily understood |
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Channel |
an element of communication that is as a pathway or medium through which the message travels to reach its destination may it be oral, written, or visual (face to face, debate, letter) |
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Noise |
an element of communication that is anything that can impede or distract the communication |
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Receiver |
it is an element of communication which is a person who received the message also called the decoder, reader, or listener |
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Feedback |
it is an element of communication which is the receivers response that provides information to the sender |
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Adjustment |
an element of communication which is done if the message is not clearly understood by the receiver. if you encounter a noise you need to _____ |
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Communication is integrated in all parts of our lives |
As we go through life everyday we use communication in all places we go to in different parts of our lives |
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Educational Professional Personal Civic |
What are the things under communication that is integrated in all parts of our lives |
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Communication meets needs |
We also communicate in order to survive our day-to-day activities |
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Physical needs Instrumental needs Relational needs Identity needs |
What are the things under communication that meets needs |
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Communication is guided by culture and context |
Culture and contacts influence how we deliver and how we understand messages |
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O'Neil 2006 |
Culture is a full range of learn human behavior patterns |
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Communication is learned |
The need to communicate and the ability to learn a language is innate. |
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False. Communication is learned rather than innate |
Our manner of communication varies from prison to person because communication is not learned and it is innate. True or False |
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Content Process Context |
What are the issues of communication |
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Content |
Refers to the information and experience that are provided to the receiver of the communication process. The message must be presented in a language that makes grammatical sense. |
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Process |
the way the message is presented or delivered |
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Context |
Reference situation or environment in which your message is delivered |
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Clarity |
A principal communication or message should be worded clearly and straightforward |
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Attention |
Receiver's attention should be drawn to the message to make the communication effective |
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Informality |
In circumstances where formal language fails to meet its goal, the sender should be flexible in switching to informal language to code the message clearer |
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Consistency |
Communication should always be consistent with the policies, plans, programs and objectives of their organization and not in conflict with them |
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Timeliness |
A principle of communication where communication should be done in real time. It helps transactions to be done fast |
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Adequacy |
When communicating information should be adequate and complete. Incomplete information may cause delay and confusion |
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