Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
16 Cards in this Set
- Front
- Back
|
Define Organizational Business |
A field of study that investigates the impact thatindividuals, groups, and structure have on behaviourwithin organizations -Aimed at improving effectiveness |
|
|
What is an Organization? |
Group of people, functioning continuously to achieve a goal -Public/private sector -Unionized/not -Public traded/Privately held -for/non-profit |
|
|
State the three levels of the OB Model |
Individual --> Group --> Organization |
|
|
List Challenges at Individual Level |
-Individual Differences -Job Satisfaction -Motivation -Empowerment -Ethical Behaviour |
|
|
List Challenges at Group Level |
-Working with others -Diversity |
|
|
List Challenges at Organizational Level |
-Improving quality/productivity -Develop Effective employees -Balancing work/life -Creating positive environment -Globalization -Managing Multiculturalism |
|
|
Define Productivity |
A measure including effectiveness and efficiency Effectiveness- Doing the right things (results) Efficiency-Doing things right (good output-input) |
|
|
What is an Effective Employee? |
-Have low absenteeism -Low turnover (voluntary/involuntary withdrawl) -Display Organizational Citizenship Behaviour (voluntary actions that promote effective job functioning) |
|
|
What is Happening with Work-Life balance? |
There is a blurring of the line between Work and Life -Caused by Globalization (world never sleeps), Communcation technologies (working at home), Longer hours |
|
|
What is Positive Organizational Scholarship? |
An area of OB that focuses on methods of developing human strength, fostering vitality and resistance and unlocking potential -How to exploit strengths over dwelling on weaknesses |
|
|
What is Globalization and how do Organizations deal with it? |
Countries coming together as one big economy making for easier buying and selling, caused by improved communication technologies and transportation. -This causes increased competition and can be adressed by reducing costs, increasing productivity, and improving quality |
|
|
Define Outsourcing and its subcategories. |
Contracting third party sources to perform tasks that could be performed by employees within an organization for a signifcant period of time Offshoring- Foreign Country/Low labour costs Nearshoring- Nearby Country/Sharing a border |
|
|
What are the implications of this new Multicultural world? |
-Multinational Corporations are operating worldwide -Companies are forming joint ventures with foreign partners -Workers are seeking international job opportunites |
|
|
List the building block fields of study for OB (4) |
-Psychology, Individual -Sociology, Group -Social Psychology, Change -Anthropology, Society |
|
|
List the major research methods in OB (5) |
-Meta Analysis (pooled results -Field studies -Lab Studies -Case Studies -Survey Studies |
|
|
What makes OB different? |
-Focus on Consistencies (predicatbility with behaviour) -Scientific studies rather than common sense -Few universal principles that explain behaviour -Contigency Approach (context of behaviour) |
