Mis 3504 Exam 1

Front 1

What is Elicitation?

Back 1

Elicitation identifies the sources for requirements and evokes the requirements from those sources

Front 2

Requirement elicitation is _____-_________

Back 2

human-intensive

Front 3

Who are the main sources for requirement elicitation?

Back 3

stakeholders

Front 4

Who's responsibility is requirement-elicitation?

Back 4

Business Analyst

Front 5

What are the two reasons elicitation is difficult?

Back 5

1. Developers don't understand the problems and needs of customers and users well enough to specify requirements for them.

2. Different needs, assumed requirements, knowledgeable stakeholder access, can't envision new ways, adapting to business needs, interrelated requirements, limited time, resistance to change

Front 6

What are the four steps to elicit software requirements?

Back 6

1. Select and plan requirements elicitation techniques.

2. Set goals and expectations and prepare.

3. Elicit the requirements

4. Verify and correct your findings

Front 7

How does one "Select and plan requirements elicitation techniques?"

Back 7

1. Identify sources

2. Understand stakeholders

3. Combination of elicitation techniques

4. Estimate how long each will take, set up tasks

Front 8

How does one set goals and expectations and prepare for elicitation?

Back 8

1. Determine desired outcomes for techniques

2. Prepare the tools and techniques

3. Notify stakeholders you will use for each elicitation activity and give them time to prepare with useful information

4. Arrange for logistics

Front 9

How does one elicit the requirements?

Back 9

1. Document the information you collect

2. Respect their time

Front 10

How does one verify and correct their findings during elicitation?

Back 10

1. Share documentation with all team members, peer reviews

2. Revise documents with feedback from stakeholders

Front 11

What are 5 tools needed for elicitation?

Back 11

1. Requirements source list

2. Stakeholder categories

3. Stakeholder profiles

4. Combinations of elicitation techniques

5. A Stakeholder elicitation plan

Front 12

What is a requirements source list?

Back 12

An inventory of the people, specific documents, and external information that you will elicit requirements from

Front 13

What does a requirements source list do?

Back 13

Identifies sources of requirements information and facilitates planning for effectively involving stakeholders

Front 14

What are three things to ID in a requirements source list?

Back 14

1. ID all relevant stakeholders

2. ID documents for source of requirements info

3. ID external sources of information

Front 15

What are stakeholder categories?

Back 15

Structured arrangements of groups or individuals who have a vested interest in the software you are developing

Front 16

What is the purpose of stakeholder categories?

Back 16

Help to understand who has interest in the project, who will use the software, who the product will affect in some way

Front 17

What 4 things do stakeholder categories do?

Back 17

1. Specifies the people who have requirements and need to be involved or represented in the requirements process

2. Separates product's customers from users

3. Clarifies which people and external agents you should consult

4. Involves overlooked people

Front 18

Business Analysis is an activity that happens ______ project initiation. According to what recognized process?

Back 18

before. Rational Unified Process

Front 19

Software development projects are started _____ the business model is made

Back 19

after

Front 20

What do BA's do in addition to trying to understand the business

Back 20

Help design software functionality

Front 21

What is the role of the BA

Back 21

Translate business needs into software technology and organizational solutions

Front 22

What two skills are required of a BA

Back 22

Communication and Analytical skills

Front 23

What is the ideal ratio of Business Analysts to Developers from Gartner

Back 23

2:1 or 3:1

Front 24

What people skills should a BA have

Back 24

Listening, Asking good questions, and leadership

Front 25

What technical skills should a BA have

Back 25

Software development approaches, IT standards, data design, storage

Front 26

BA's report to 1 of 3 departments, what are they?

Back 26

IT

Business Units

A central BA group

Front 27

What is a requirement?

Back 27

A condition or capability needed by a stakeholder to solve a problem or achieve an objective

Front 28

What are the core requirements components?

Back 28

People

Information

Process

Rules

Front 29

Why document requirements?

Back 29

People forget things

Verbal communication has errors

People sometimes answer the same question differently if asked twice

Writing something down forces a person to think about it more carefully than they do when they say it

Front 30

Are requirements detailed or high level?

Back 30

Detailed

Front 31

What is a project?

Back 31

A temporary endeavor, with specific start and end dates, undertaken to create a unique product or service which brings about beneficial change or added value

Front 32

A project is funded to accomplish a specific ________

Back 32

objective

Front 33

What is a product?

Back 33

The result of a project

Front 34

What is a solution?

Back 34

Something that meets a business need, by solving problems or allowing an organization to take advantage of an opportunity

Front 35

What is a deliverable?

Back 35

Almost anything that is given to someone; given or presented to a stakeholder because it has some value to the stakeholder or the stakeholder is expected to act upon it

Front 36

What is a stakeholder?

Back 36

Persons and organizations actively involved in the project or whose interests may be positively or negatively effected by the execution or completion of the project, anyone who may contribute to or have interest in the requirements

Front 37

What is the main goal of the project sponsor

Back 37

To gain a thorough undertaking of why the organization has decided to spend money on this project and why the sponsor is spending his or her budget

Front 38

What deliverable is the project sponsor most concerned about?

Back 38

The executive summary

Front 39

What are the main functions of a project manager?

Back 39

ID Project Requirements,

Establish Measurable Objectives,

Manage Resources and time,

Scope and quality of the project

Front 40

What is a subject matter expert

Back 40

A person with a particular expertise needed on a project.

Front 41

What is a quality assurance analyst

Back 41

responsible for software requirements

Front 42

Who are usability professionals

Back 42

Experts in designing products that are easy to use, performing task analysis and eliciting requirements to assist in the development of prototypes

Front 43

Why are usability professionals valuable?

Back 43

1. E-commerce and external customer use of websites makes usability a competitive advantage

2. Realization through metrics-based analysis that a usable application significantly improves productivity and data integrity

Front 44

What is a Request for Information

Back 44

a brief document that outlines the business problem or opportunity that a company is trying to solve and asks vendors to provide initial, general information about product offerings

Front 45

What is a Request for Proposal

Back 45

A longer document that describes the needs of the company in detail. Asks vendors to specifically identify how their product will match the needs of the organization

Front 46

What is the definition for business analysis

Back 46

The set of tasks and techniques used to work as a liason among stake holders in order to understand the structure, policies, and operations of an organization; and recommend solutions that enable the organization to achieve its goals