Management Quiz

Front 1

When decisions tend to be made at lower levels in an organization, the organization is said to be decentralized.

Back 1

True

Front 2

An organic organization tends to be characterized by high specialization, extensive departmentalization, narrow spans of control, high formalization, a limited information network, and little participation in decision making by low-level employees.

Back 2

False

Front 3

A labor union is an organization that represents workers and seeks to protect their interests.

Back 3

True

Front 4

Human resource planning can be condensed into two steps: assessing current human resources and assessing and meeting future resource needs.

Back 4

True

Front 5

Firing and early retirements are two decruitment options

Back 5

True

Front 6

In a realistic job preview (RJP), an applicant might be told that there are limited opportunities to interact with peers during office hours and that the likelihood for advancement is slim.

Back 6

True

Front 7

Formal groups are primarily social in nature.

Back 7

False

Front 8

In the storming stage of group development, intragroup conflict often occurs.

Back 8

True

Front 9

An advantage of group decisions is that they increase acceptance of a solution.

Back 9

True

Front 10

A formal group of employees who operate without a manager and are responsible for a complete work process or segment is referred to as the self-managed team.

Back 10

True

Front 11

Social loafing is the tendency for an individual to expend less effort when working collectively than when working individually.

Back 11

True

Front 12

The first step in the strategic management process is analyzing the external environment.

Back 12

False

Front 13

Activities that an organization does well or resources that it has available are called capabilities.

Back 13

False

Front 14

A SWOT analysis includes an analysis of an organization's environmental opportunities and threats.

Back 14

True

Front 15

If Burger King were to buy out Mom and Pop's Burgers, Burger King would be growing by vertical integration.

Back 15

False

Front 16

Stars, one of the four business groups in the BCG matrix, are characterized by low growth and low market share.

Back 16

False

Front 17

A company that competes by offering unique products that are widely valued by customers is following a differentiation strategy.

Back 17

True

Front 18

Managers using the strategic management process always achieve positive outcomes.

Back 18

False

Front 19

In describing the degree to which tasks in an organization are divided into separate jobs, managers use the term ________.

Back 19

work specialization

Front 20

Departmentalization based on ________ groups' jobs is based on the territory or physical location.

Back 20

geographic

Front 21

Work teams composed of individuals from various functional specialties are known as ________ teams.

Back 21

cross-functional

Front 22

The line of authority that extends from the upper levels of management to the lowest levels of the organization is ________.

Back 22

Chain of command

Front 23

The theory that a person should report to only one manager is called ________.

Back 23

unity of command

Front 24

The concept that defines the number of subordinates that report to a manager and that indirectly specifies the number of levels of management in an organization is called ________.

Back 24

span of control

Front 25

________ are positive trends in the external environment.

Back 25

Opportunities

Front 26

When managers standardize employee behavior through rules and procedures, the jobs are becoming more ________.

Back 26

formalized

Front 27

The greater the environmental uncertainty, the more an organization needs to become ________.

Back 27

organic

Front 28

The beginning point for any human resource planning process is the examination of the current human resource status by making a ________.

Back 28

human resource inventory

Front 29

As a source of potential job candidates, ________ generates the best referrals, because a good referral reflects on the source of the recommendation.

Back 29

employee referrals

Front 30

While ________ reaches a tremendous number of people, it also generates many unqualified candidates for jobs.

Back 30

the Internet

Front 31

Which of the following is a disadvantage of recruiting at colleges?

Back 31

limited to entry-level positions

Front 32

A(n) ________ that includes both positive and negative aspects about the job and the company provides higher job satisfaction and lower turnover.

Back 32

realistic job preview

Front 33

The acceptable standards or expectations that are shared by a group's members are referred to as ________.

Back 33

norms

Front 34

Which of the following statements about groups is true?A) You need five or more people to be considered a work group.
B) The definition of groups suggests that a group is two or more people together for any reason.
C) Groups can be either formal or informal.
D) Formal groups are aimed at specific social agendas.

Back 34

Groups can be formal or informal

Front 35

The task of defining the group's purpose, structure, and leadership is part of the ________ stage.

Back 35

forming

Front 36

Prestige grading, position, or rank within a group is ________.

Back 36

status

Front 37

In comparison to large groups, small groups ________.

Back 37

are faster at completing tasks

Front 38

The ________ view of conflict argues that conflict must be avoided, that it indicates a problem within the group.

Back 38

traditional

Front 39

The type of conflicts that the interactionist says support the goals of the organization are known as ________.

Back 39

functional conflict

Front 40

Which of the following is not mentioned as a conflict-management option?
A) avoidance
B) contradiction
C) accommodation
D) compromise

Back 40

contradiction