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31 Cards in this Set
- Front
- Back
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Business processes |
The set of logically related tasks and behaviours that organizations develop over time to produce specific business results |
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Business model |
How a company produces, delivers, and sells a product or service to create wealth |
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Information Technology (IT) |
All of the hardware and software that a firm needs to use in order to achieve its business objectives |
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Information System |
A set of interrelated components that collect, process, store, and distribute information to support decision making and control in an organization |
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Information |
Data that has been shaped into a form that is meaningful and useful |
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Data |
Streams of raw facts representing events occurring in organizations or physical environments |
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Input |
Captures or collects raw data |
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Processing |
Converts raw data into a meaningful form |
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Output |
Transfers the processed information to the people who will use it or the activities for which it will be used |
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Feedback |
Output returned to the appropriate members of the organization to help them evaluate or correct the input or processing stage |
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Information systems literacy |
An understanding of the management, organizational, and technical dimensions of systems |
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Computer literacy |
Knowledge of information technology |
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Management information systems (MIS) |
Deals with behavioural and technical issues surrounding the development, use, and impact of information systems used by managers and employees |
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Senior management |
Makes long-range strategic decisions about products and services and ensures the financial performance of the firm |
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Middle management |
Carries out the programs and plans of senior management |
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Operational management |
Responsible for monitoring the daily activities of the business |
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Knowledge workers |
Design products and services while creating new knowledge for the firm |
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Data workers |
Assist with scheduling and communications at all levels of the firm |
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Production or service workers |
Produce the product and deliver the service |
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Business functions |
Specialized tasks performed by business organizations |
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Computer software |
Detailed, pre-programmed instructions that control and coordinate the computer hardware components in an information system |
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Data management technology |
software governing the organization of data on physical storage media |
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Networking and telecommunications technology |
Links the various pieces of hardware and transfers the data |
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Network |
Links to or more computers to share resources |
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Internet |
A global network that uses universal standards to link smaller networks |
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Intranet |
Internal corporate networks based on Internet technology |
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World Wide Web |
A information space provided on the internet that uses universally accepted standards for storing, retrieving, formatting, and displaying information in a page format on the internet |
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Information Technology Infrastructure |
All of the technology along with the people required to run and manage them that represent resources that can be shared throughout the organization |
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Complementary assets |
Assets required to derive value from a primary investment |
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Organizational and management capital |
Investments in organization and management |
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Sociotechnical view |
Seeing systems as being composed of both social and technical elements |
