Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
140 Cards in this Set
- Front
- Back
ability |
an individual's capability to engage in a specific behavior |
|
alternation ranking |
a job eval method that involves ordering the job description alternately at each extreme. all the jobs are considered. agreement is reached on which is the most valuable and then the least valuable. evaluators alternate bw the next most values and the next least values and so on until the jobs have been ordered |
|
ADA |
legislation passed in 1990 that req that reasonable accommodations be provided to permit EE with disabilities to perform the essential elements of a job |
|
appeals process |
mechanisms are created to handle pay disagreements. they provide a forum for EE and mgr to voice their complaints and receive a hearing |
|
base wage/pay/salary |
the basic cash compensation that an employer pays for the work performed. tends to reflect the value of the work itself and ignore differences in individual contributions
|
|
benchmark conversion |
process of matching survey jobs by applying the employer's plan to the external jobs and then comparing the worth of the external job with its internal match
|
|
benchmark (key) job |
jobs used as a reference point for making pay comparisons within or without the organization. they have well-known and stable contents; their current pay rates are generally acceptable, and the pay differentials among them are stable. a group of benchmark jobs, taken together, contains the entire range of compensable factors and is accepted in the external labor market for setting wages |
|
best-pay practices |
comp practices that allow employers to gain preferential access to superior HR talent and competencies which in turn influence the strategies the org adopts |
|
bonus |
a lump-sum payment to an EE in recognition of goal achievement |
|
broad banding |
collapsing a number of salary grades into a small number of broad grades with wide ranges |
|
Bureau of Labor Statistics (BLS) |
major source of publicly available pay data...also calculates CPI |
|
career path |
a progress of jobs within an org |
|
central tendency |
a midpoint in a group of measures |
|
classification |
job eval method that involves slotting job descriptions into a series of classes or grades that cover the range of jobs and that serve as a standard against which job descriptions are compared |
|
commission |
payment tied directly to achievement of performance standards |
|
committee a priori judgement approach |
compensable factor importance weights are assigned by a committee based on judgement |
|
compensable factor |
job attributes that provide the basis for evaluating the relative worth of jobs inside an org. a compensable factor must be work-related, business-related, and acceptable to the parties involved |
|
compensation |
all forms of financial returns and tangible services and benefits EE receive as part of an employer relationship |
|
compensation differentials |
differentials in pay among jobs across the org and differences among individuals in the same job in an org
|
|
compensation objectives |
the desired results of a pay system...the basic pay obj. include efficiency, fairness, and compliance. they shape the design of the pay system and serve as the standard against which the success of the pay systems is evaluated |
|
competency |
basic knowledge and abilities EE must acquire or demonstrate in a competency-based plan in order to successfully perform the work, satisfy customers, and achieve bus obj. |
|
competency analysis |
a systematic process to identify and collect info about the competencies required for the person and the org to be successful |
|
competency-based sys |
compensation approach that links pay to the depth and scope of competencies that are relevant to doing the work...typically used in managerial positions where is its difficult to identify what is being accomplished |
|
competitive intelligence |
the collection and analysis of info about external conditions and competitors that will enable an org to be more competitive |
|
competitive position |
the comparison of compensation offered by 1 employer relative to that paid by its competitors |
|
compliance |
conforming to federal and state compensation laws and regs |
|
Consumer Price Index |
a measure of the changes in prices in a fixed market basket of goods and services purchased by a hypothetical average family |
|
content |
the work performed in a job and how it gets done (tasks, behaviors, knowledge req, etc) |
|
conventional job analysis |
methods that typically involve an analyst using a questionnaire in conjunction with structured interviews of job incumbents and supervisors. the methods place considerable reliance on analysts' ability to understand the work performed and to accurately describe it |
|
correlation coefficient |
a common measure of association that indicates how changes in 1 variable are related to changes in another |
|
cost containment |
attempt to contain benefit costs, such as imposing deductibles and coinsurance |
|
cost cutter |
efficiency-focused strategy stresses doing more with less by minimizing costs, encouraging productivity increases, and specifying how exactly jobs should be done |
|
cost of living |
actual individual expenditures on goods and services |
|
culture |
informal rules, rituals, and value systems that influence how people behave |
|
customer-focused business strategy |
stresses delighting customers and bases EE pay on how well they achieve this |
|
delayering |
eliminating some layers or job levels in the pay structure |
|
differentials |
pay differences among levels within the org |
|
direct compensation |
pay received directly in the form of cash (wages, bonuses, IC) |
|
distributive justice |
fairness in the amount of reward distributed to EE |
|
EE contributions |
comparisons among individuals doing the same job for the same org |
|
entitlement |
EE believe that returns and/or rewards are due regardless of individual or company performance |
|
entry jobs |
jobs that are filled from the external labor market and whose pay tends to reflect external economic factors |
|
essential elements |
the parts of a job that cannot be assigned to another EE |
|
exchange value |
price of labor (the wages) determined in a competitive market....the labor's worth is whatever the buyer and seller agree upon |
|
exempt jobs |
jobs not subject to provisions of the FLSA with respect to wage and OT |
|
external competitiveness |
the pay relationships among orgs; focuses attention on the competitive positions reflected in these relationships |
|
factor scales |
measures that reflect different degrees within each compensable factor |
|
factor weights |
measures that indicate the importance of each compensable factor in a job eval system |
|
flat rate |
a single rate rather than a a range for all individuals performing a certain job...ignores seniority and performance |
|
forms of compensation |
various types of pay which may be received directly in the form of cash or indirectly through series and benefits |
|
hierarchies (job structure) |
jobs ordered according to their relative content and/or value |
|
hit rate |
the ability of a job eval plan to replicate a predetermined, agreed-upon structure |
|
incentive |
inducement offered in advance to influence future performance |
|
incentive effect |
the degree to which pay influences individual and aggregate motivation among EE at any given point in time |
|
indirect comp |
noncash benefits provided to an EE |
|
innovator |
stresses new products and short response time to market trends |
|
internal alignment |
pay relationships among job or skill levels within a single org. focuses on establishing equal pay for jobs of equal worth. |
|
interval scaling |
a particular numerical point difference has the same meaning on all parts of a scale |
|
job analysis |
collecting info related to the nature of a specific job....provides the knowledge needed to define jobs and conduct job eval |
|
job-based structure |
structure that relies on work content - tasks, behaviors, and responsibilities |
|
job-based system |
focus on jobs as the basic unit of analysis to determine the pay structure...job analysis req |
|
job classification (grade) |
a grouping of jobs that are considered substantially similar for pay purposes |
|
job content |
info that describes a job...may include responsibility assumes and/or tasks performed |
|
job description |
a summary of the most imp features of a job...identifies the job and describes the general nature of the work, specific task responsibilities, outcomes, and EE characteristics req to do the job |
|
job eval |
procedure designed to aid in establishing pay differentials among jobs within a single company...includes classification, comparison of relative worth of jobs, blending int and ext market forces, measurement, negotiation, and judgement |
|
job eval committee |
group that selects a job eval system, carries out / supervises the process of job eval, and evaluates the job eval success |
|
job family |
a group of jobs involving work of the same nature but req diff skill and responsibility levels |
|
job pricing |
process of assigning pay to jobs based on thorough job analysis and job eval |
|
job specifications |
used as a bsis for hiring on KSA to adequately perform the tasks |
|
job structure |
relationship among jobs inside an org, based on work content and each job's relative contribution to achieving org obj |
|
just wage doctrine |
pay structures should be designed on the basis of societal norms, customs, and tradition not on the basic of economic and market forces....an equitable wage for any occupation based on the jobs place in larger social hierarchy |
|
lag pay-level policy |
wage structure that matches market rates at beginning of the plan year only...then it lags behind market rates...obj is to offset labor costs |
|
lead pay-level policy |
wage structure that leads market rates throughout the plan year...obj is to maximize the firm's ability to attract and retain quality EE |
|
line of sight |
an EE ability to see how indiv performance affects incentive payout |
|
low-high approach |
use of the lowest and highest paid benchmark job in the ext mk to anchor an entire skill-based structure |
|
marginal productivity theory (MPT) |
focuses on labor demand rather than supply...work is compensated in proportion to its contribution to the org's production obj |
|
market pay line |
using key/benchmark jobs, a market pay policy line can be constructed that shows ext mk pay survey data as a function of internal job evaluation points...obtained by using regression analysis market pay = intercept + slope * job eval points....predicted pay for each job can be obtained |
|
market pricing |
setting pay structures almost exclusively through matching pay for a very lg percentage of jobs with the rates paid in the ext mk |
|
maturity curve |
a plot of the relationship bw pay and years since a professional has last received a degree |
|
motivation |
an individual's willingness to engage in some behavior |
|
multiskill sys |
link pay to the number of diff jobs (breadth) an EE is certified to do |
|
National Electrical Manufacturers Association (NEMA) plan |
point factor job eval sys that evolved into the National Position Evaluation Plan sponsored by NMTA associates |
|
National Metal Trades Association (NMTA) plan |
a point factor job eval plan for production, maintenance, and service personnel |
|
nonexempt EE |
EE who are subject to FLSA provisions |
|
objective performance-based pay sys |
pay approach that focuses on obj perf stds derived from org obj and a thorough job analysis |
|
offshoringg |
refers to the movement of jobs to locations beyond a country's borders |
|
outsourcing |
hiring outside vendors to perform functions that don't directly contribute to bus obj and in which the org does not have a comparative advantage |
|
paired comparison ranking |
a ranking job eval method that involves comparing all possible pairs of jobs under study |
|
pay-for-knowledge plans |
EE are paid for the number of different jobs they can adequately perform or the amount of knowledge they possess |
|
pay-for-performance plans |
pay that varies with some measure of indiv or org performance |
|
pay forms |
various types of payments or pay mix that make up total compensation |
|
pay grade |
one of the classes, levels, or groups into which jobs of the same or similar values are grouped for comp purposes....all jobs in a pay grade have the same pay range - max, min, and midpoint |
|
pay level |
an average of the array of rates paid by an employer |
|
pay-level policies |
lead, match, or lag |
|
pay-policy line |
representation of the org's pay-level policy relative to what competitors pay for similar jobs |
|
pay ranges |
range of pay rates from min to max set for a pay grade or class |
|
pay structures |
the array of pay rates for different jobs within a single org; they focus attention on differential comp paid for work of unequal worth |
|
pay techniques |
technologies of comp mgt...job analysis, job descriptions, market surveys, job eval, etc that tie the four basic pay policies to the pay obj |
|
perquisites (perks) |
extras bestowed on top mgt |
|
person-based structure |
shifts the focus to the EE....skills, knowledge, and competencies |
|
point factor method |
job eval method that employs: 1. compensable factors 2. factor degrees numerically scaled 3. weights reflecting the relative imp of each factor each job is measured against each compensable factor and a total score is calculated for each job...total points determine the relative value and its location in the pay structure |
|
policy capturing |
compensable factor importance weights are inferred using statistical methods such as regression analysis |
|
Position Analysis Questionnaire (PAQ) |
job analysis technique that classifieds job info into 7 basic factors work-oriented data |
|
procedural justice/fairness |
concept concerned with the process used to make and implement decisions about pay |
|
quantitative job analysis (QJA) |
relies on scaled questionnaires and inventories that produce job-related data |
|
range overlap |
the degree of overlap bw. adjoining grade ranges is determined by the differences in midpoints among ranges and the range spread. A high degree of overlap and narrow midpoint differentials indicate small differences in the value of the jobs in the adjoining grades and permit promotions without much change in the rates paid. By contrast, a small degree of overlap and wide midpoint differentials allow the manager to reinforce a promotion with a large salary increase. |
|
range max |
the max values to be paid for a job grade, representing the top value the org places on the output of work |
|
range midpoint |
The salary midway between the min and max rates of a salary range. The midpoint rate for each range is usually set to correspond to the pay-policy line and represents the rate paid for satisfactory performance on the job |
|
range min |
the minimum values to be paid for a job grade, representing the minimum value the org places on the work. Often, rates below the min are used for trainees. |
|
ranking format |
type of performance appraisal format that req that the rater compare EE against each other to determine the relative ordering of the group on some performance measure |
|
reengineering |
making changes in the way work is designed to include external customer focus..often incl delayering and job restructuring |
|
regression |
relating present pay differentials to pay rates in the external market |
|
relational returns |
non-quantifiable returns that EE get from employment...social satisfaction, friendship, belonging, accomplishment, etc |
|
relative value of jobs |
contribution of jobs to org goals |
|
reliability |
consistency of results obtained |
|
salary |
pay given to EE who are exempt from FLSA pay is calculated at a annual or monthly rate |
|
scaling |
determining the intervals on a measurement instrument
|
|
single-rate pay system |
a comp policy under which all EE in a given job are paid at the same rate instead of being placed in a pay grade...ex: pay in an assembly line |
|
skill analysis |
a systematic process to identify and collect info about the skills req to perform work in an org |
|
skill-based structure |
pay structure that links pay to depth or breadth of the KSA |
|
skill-based system |
compensation approach that links pay to depth and/or breadth of the KSA. |
|
skill blocks |
basic units of knowledge EE must master to perform the work, satisfy customers, and achieve business obj |
|
sorting effect |
different types of pay strategies may cause different types of people to apply to and stay with an org |
|
strategy |
fundamental direction of the org....guides the deployment of all resources, including comp |
|
survey |
systematic process of collecting and making judgements about the compensation paid by other employers |
|
tacit work |
complex work |
|
task (work) data |
info on the elemental units of work (tasks) with emphasis on the purpose of each task, collected for job analysis |
|
transactional work |
routine work |
|
topping out |
EE in a skill-based comp plan attain the top pay rate in a job category |
|
total cash |
base wage plus cash bonus; does not include benefits or stock options |
|
total compensation |
complete pay package for EE; all forms of money, bonuses, benefits, services, and stock |
|
total returns / total rewards |
all returns to EE including total compensation + status and recognition, development, autonomy, feedback, etc. |
|
tournament theory |
the notion that larger differences in pay are more motivating than smaller differences |
|
validity |
accuracy of the results obtained |
|
value |
worth of work; relative contribution to org obj |
|
variable pay |
pay tied to productivity or some measure that can vary with the firm's profitability |
|
wage |
pay given to EE who are covered by overtime and FLSA...usually calculated hourly |
|
work flow |
the process by which goods and services are delivered to the customer |
|
zones |
ranges of pay used as controls/guidelines within pay bands that can keep the system more structurally intact. max, midpoint, and min provide guides to appropriate pay for certain levels of work |
|
inventories |
questionnaires in which tasks, behaviors, and abilities are listed |