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140 Cards in this Set

  • Front
  • Back

ability

an individual's capability to engage in a specific behavior

alternation ranking

a job eval method that involves ordering the job description alternately at each extreme. all the jobs are considered. agreement is reached on which is the most valuable and then the least valuable. evaluators alternate bw the next most values and the next least values and so on until the jobs have been ordered

ADA

legislation passed in 1990 that req that reasonable accommodations be provided to permit EE with disabilities to perform the essential elements of a job

appeals process

mechanisms are created to handle pay disagreements. they provide a forum for EE and mgr to voice their complaints and receive a hearing

base wage/pay/salary

the basic cash compensation that an employer pays for the work performed. tends to reflect the value of the work itself and ignore differences in individual contributions

benchmark conversion

process of matching survey jobs by applying the employer's plan to the external jobs and then comparing the worth of the external job with its internal match

benchmark (key) job

jobs used as a reference point for making pay comparisons within or without the organization. they have well-known and stable contents; their current pay rates are generally acceptable, and the pay differentials among them are stable. a group of benchmark jobs, taken together, contains the entire range of compensable factors and is accepted in the external labor market for setting wages

best-pay practices

comp practices that allow employers to gain preferential access to superior HR talent and competencies which in turn influence the strategies the org adopts

bonus

a lump-sum payment to an EE in recognition of goal achievement

broad banding

collapsing a number of salary grades into a small number of broad grades with wide ranges

Bureau of Labor Statistics (BLS)

major source of publicly available pay data...also calculates CPI

career path

a progress of jobs within an org

central tendency

a midpoint in a group of measures

classification

job eval method that involves slotting job descriptions into a series of classes or grades that cover the range of jobs and that serve as a standard against which job descriptions are compared

commission

payment tied directly to achievement of performance standards

committee a priori judgement approach

compensable factor importance weights are assigned by a committee based on judgement

compensable factor

job attributes that provide the basis for evaluating the relative worth of jobs inside an org. a compensable factor must be work-related, business-related, and acceptable to the parties involved

compensation

all forms of financial returns and tangible services and benefits EE receive as part of an employer relationship

compensation differentials

differentials in pay among jobs across the org and differences among individuals in the same job in an org


compensation objectives

the desired results of a pay system...the basic pay obj. include efficiency, fairness, and compliance. they shape the design of the pay system and serve as the standard against which the success of the pay systems is evaluated

competency

basic knowledge and abilities EE must acquire or demonstrate in a competency-based plan in order to successfully perform the work, satisfy customers, and achieve bus obj.

competency analysis

a systematic process to identify and collect info about the competencies required for the person and the org to be successful

competency-based sys

compensation approach that links pay to the depth and scope of competencies that are relevant to doing the work...typically used in managerial positions where is its difficult to identify what is being accomplished

competitive intelligence

the collection and analysis of info about external conditions and competitors that will enable an org to be more competitive

competitive position

the comparison of compensation offered by 1 employer relative to that paid by its competitors

compliance

conforming to federal and state compensation laws and regs

Consumer Price Index

a measure of the changes in prices in a fixed market basket of goods and services purchased by a hypothetical average family

content

the work performed in a job and how it gets done (tasks, behaviors, knowledge req, etc)

conventional job analysis

methods that typically involve an analyst using a questionnaire in conjunction with structured interviews of job incumbents and supervisors. the methods place considerable reliance on analysts' ability to understand the work performed and to accurately describe it

correlation coefficient

a common measure of association that indicates how changes in 1 variable are related to changes in another

cost containment

attempt to contain benefit costs, such as imposing deductibles and coinsurance

cost cutter

efficiency-focused strategy stresses doing more with less by minimizing costs, encouraging productivity increases, and specifying how exactly jobs should be done

cost of living

actual individual expenditures on goods and services

culture

informal rules, rituals, and value systems that influence how people behave

customer-focused business strategy

stresses delighting customers and bases EE pay on how well they achieve this

delayering

eliminating some layers or job levels in the pay structure

differentials

pay differences among levels within the org

direct compensation

pay received directly in the form of cash (wages, bonuses, IC)

distributive justice

fairness in the amount of reward distributed to EE

EE contributions

comparisons among individuals doing the same job for the same org

entitlement

EE believe that returns and/or rewards are due regardless of individual or company performance

entry jobs

jobs that are filled from the external labor market and whose pay tends to reflect external economic factors

essential elements

the parts of a job that cannot be assigned to another EE

exchange value

price of labor (the wages) determined in a competitive market....the labor's worth is whatever the buyer and seller agree upon

exempt jobs

jobs not subject to provisions of the FLSA with respect to wage and OT

external competitiveness

the pay relationships among orgs; focuses attention on the competitive positions reflected in these relationships

factor scales

measures that reflect different degrees within each compensable factor

factor weights

measures that indicate the importance of each compensable factor in a job eval system

flat rate

a single rate rather than a a range for all individuals performing a certain job...ignores seniority and performance

forms of compensation

various types of pay which may be received directly in the form of cash or indirectly through series and benefits

hierarchies (job structure)

jobs ordered according to their relative content and/or value

hit rate

the ability of a job eval plan to replicate a predetermined, agreed-upon structure

incentive

inducement offered in advance to influence future performance

incentive effect

the degree to which pay influences individual and aggregate motivation among EE at any given point in time

indirect comp

noncash benefits provided to an EE

innovator

stresses new products and short response time to market trends

internal alignment

pay relationships among job or skill levels within a single org. focuses on establishing equal pay for jobs of equal worth.

interval scaling

a particular numerical point difference has the same meaning on all parts of a scale

job analysis

collecting info related to the nature of a specific job....provides the knowledge needed to define jobs and conduct job eval

job-based structure

structure that relies on work content - tasks, behaviors, and responsibilities

job-based system

focus on jobs as the basic unit of analysis to determine the pay structure...job analysis req

job classification (grade)

a grouping of jobs that are considered substantially similar for pay purposes

job content

info that describes a job...may include responsibility assumes and/or tasks performed

job description

a summary of the most imp features of a job...identifies the job and describes the general nature of the work, specific task responsibilities, outcomes, and EE characteristics req to do the job

job eval

procedure designed to aid in establishing pay differentials among jobs within a single company...includes classification, comparison of relative worth of jobs, blending int and ext market forces, measurement, negotiation, and judgement

job eval committee

group that selects a job eval system, carries out / supervises the process of job eval, and evaluates the job eval success

job family

a group of jobs involving work of the same nature but req diff skill and responsibility levels

job pricing

process of assigning pay to jobs based on thorough job analysis and job eval

job specifications

used as a bsis for hiring on KSA to adequately perform the tasks

job structure

relationship among jobs inside an org, based on work content and each job's relative contribution to achieving org obj

just wage doctrine

pay structures should be designed on the basis of societal norms, customs, and tradition not on the basic of economic and market forces....an equitable wage for any occupation based on the jobs place in larger social hierarchy

lag pay-level policy

wage structure that matches market rates at beginning of the plan year only...then it lags behind market rates...obj is to offset labor costs

lead pay-level policy

wage structure that leads market rates throughout the plan year...obj is to maximize the firm's ability to attract and retain quality EE

line of sight

an EE ability to see how indiv performance affects incentive payout

low-high approach

use of the lowest and highest paid benchmark job in the ext mk to anchor an entire skill-based structure

marginal productivity theory (MPT)

focuses on labor demand rather than supply...work is compensated in proportion to its contribution to the org's production obj

market pay line

using key/benchmark jobs, a market pay policy line can be constructed that shows ext mk pay survey data as a function of internal job evaluation points...obtained by using regression analysis


market pay = intercept + slope * job eval points....predicted pay for each job can be obtained

market pricing

setting pay structures almost exclusively through matching pay for a very lg percentage of jobs with the rates paid in the ext mk

maturity curve

a plot of the relationship bw pay and years since a professional has last received a degree

motivation

an individual's willingness to engage in some behavior

multiskill sys

link pay to the number of diff jobs (breadth) an EE is certified to do

National Electrical Manufacturers Association (NEMA) plan

point factor job eval sys that evolved into the National Position Evaluation Plan sponsored by NMTA associates

National Metal Trades Association (NMTA) plan

a point factor job eval plan for production, maintenance, and service personnel

nonexempt EE

EE who are subject to FLSA provisions

objective performance-based pay sys

pay approach that focuses on obj perf stds derived from org obj and a thorough job analysis

offshoringg

refers to the movement of jobs to locations beyond a country's borders

outsourcing

hiring outside vendors to perform functions that don't directly contribute to bus obj and in which the org does not have a comparative advantage

paired comparison ranking

a ranking job eval method that involves comparing all possible pairs of jobs under study

pay-for-knowledge plans

EE are paid for the number of different jobs they can adequately perform or the amount of knowledge they possess

pay-for-performance plans

pay that varies with some measure of indiv or org performance

pay forms

various types of payments or pay mix that make up total compensation

pay grade

one of the classes, levels, or groups into which jobs of the same or similar values are grouped for comp purposes....all jobs in a pay grade have the same pay range - max, min, and midpoint

pay level

an average of the array of rates paid by an employer

pay-level policies

lead, match, or lag

pay-policy line

representation of the org's pay-level policy relative to what competitors pay for similar jobs

pay ranges

range of pay rates from min to max set for a pay grade or class

pay structures

the array of pay rates for different jobs within a single org; they focus attention on differential comp paid for work of unequal worth

pay techniques

technologies of comp mgt...job analysis, job descriptions, market surveys, job eval, etc that tie the four basic pay policies to the pay obj

perquisites (perks)

extras bestowed on top mgt

person-based structure

shifts the focus to the EE....skills, knowledge, and competencies

point factor method

job eval method that employs:


1. compensable factors


2. factor degrees numerically scaled


3. weights reflecting the relative imp of each factor


each job is measured against each compensable factor and a total score is calculated for each job...total points determine the relative value and its location in the pay structure

policy capturing

compensable factor importance weights are inferred using statistical methods such as regression analysis

Position Analysis Questionnaire (PAQ)

job analysis technique that classifieds job info into 7 basic factors


work-oriented data

procedural justice/fairness

concept concerned with the process used to make and implement decisions about pay

quantitative job analysis (QJA)

relies on scaled questionnaires and inventories that produce job-related data

range overlap

the degree of overlap bw. adjoining grade ranges is determined by the differences in midpoints among ranges and the range spread. A high degree of overlap and narrow midpoint differentials indicate small differences in the value of the jobs in the adjoining grades and permit promotions without much change in the rates paid. By contrast, a small degree of overlap and wide midpoint differentials allow the manager to reinforce a promotion with a large salary increase.

range max

the max values to be paid for a job grade, representing the top value the org places on the output of work

range midpoint

The salary midway between the min and max rates of a salary range. The midpoint rate for each range is usually set to correspond to the pay-policy line and represents the rate paid for satisfactory performance on the job

range min

the minimum values to be paid for a job grade, representing the minimum value the org places on the work. Often, rates below the min are used for trainees.

ranking format

type of performance appraisal format that req that the rater compare EE against each other to determine the relative ordering of the group on some performance measure

reengineering

making changes in the way work is designed to include external customer focus..often incl delayering and job restructuring

regression

relating present pay differentials to pay rates in the external market

relational returns

non-quantifiable returns that EE get from employment...social satisfaction, friendship, belonging, accomplishment, etc

relative value of jobs

contribution of jobs to org goals

reliability

consistency of results obtained

salary

pay given to EE who are exempt from FLSA


pay is calculated at a annual or monthly rate

scaling

determining the intervals on a measurement instrument

single-rate pay system

a comp policy under which all EE in a given job are paid at the same rate instead of being placed in a pay grade...ex: pay in an assembly line

skill analysis

a systematic process to identify and collect info about the skills req to perform work in an org

skill-based structure

pay structure that links pay to depth or breadth of the KSA

skill-based system

compensation approach that links pay to depth and/or breadth of the KSA.

skill blocks

basic units of knowledge EE must master to perform the work, satisfy customers, and achieve business obj

sorting effect

different types of pay strategies may cause different types of people to apply to and stay with an org

strategy

fundamental direction of the org....guides the deployment of all resources, including comp

survey

systematic process of collecting and making judgements about the compensation paid by other employers

tacit work

complex work

task (work) data

info on the elemental units of work (tasks) with emphasis on the purpose of each task, collected for job analysis

transactional work

routine work

topping out

EE in a skill-based comp plan attain the top pay rate in a job category

total cash

base wage plus cash bonus; does not include benefits or stock options

total compensation

complete pay package for EE; all forms of money, bonuses, benefits, services, and stock

total returns / total rewards

all returns to EE including total compensation + status and recognition, development, autonomy, feedback, etc.

tournament theory

the notion that larger differences in pay are more motivating than smaller differences

validity

accuracy of the results obtained

value

worth of work; relative contribution to org obj

variable pay

pay tied to productivity or some measure that can vary with the firm's profitability

wage

pay given to EE who are covered by overtime and FLSA...usually calculated hourly

work flow

the process by which goods and services are delivered to the customer

zones

ranges of pay used as controls/guidelines within pay bands that can keep the system more structurally intact. max, midpoint, and min provide guides to appropriate pay for certain levels of work

inventories

questionnaires in which tasks, behaviors, and abilities are listed