Communications 100 Exam 1

Front 1

The process of creating or sharing meaning in informal conversation, or public speaking

Back 1

Human communication

Front 2

Essential elements of communication

Back 2

Source (sender) and receiver

Message

Channel

Noise

Context

Feedback

Goals

Front 3

Participants in communication

Back 3

Sender and receiver

Front 4

Taking the message and translating it in a way for the receiver to understand

Back 4

Encoding

Front 5

Taking the encoded message and pulling meaning from it

Back 5

Decoding

Front 6

Any stimulus that hinders the process of sharing meaning

Back 6

Noise

Front 7

The situation in which communication takes place

Back 7

Context

Front 8

Reactions and responses to a message that indicates whether and how the message was received

Back 8

Feedback

Front 9

Communication within oneself

Back 9

Intrapersonal communication

Front 10

Informal interaction between two people who have an identifiable relationship

Back 10

Interpersonal communication

Front 11

3-15 people come together to communicate

Back 11

Small group communication

Front 12

The act of causing people to do or believe something

Back 12

Persuasion

Front 13

Delivered to an audience of more than 15 people

Back 13

Public speaking

Front 14

Interactions among teachers and students in the classroom

Back 14

Instructional communication

Front 15

Informs about health

Back 15

Health organization

Front 16

Interactions within organizations

Back 16

Organizational communication

Front 17

Interactions among mass mediums

Back 17

Computer mediated communication

Front 18

Communication not involving words, but rather the accompanying actions

Back 18

Nonverbal communication

Front 19

Signals that typically accompany our verbal message -- our eyes, face, gestures, use of voice

Back 19

Nonverbal communication

Front 20

Characteristics of nonverbal communication

Back 20

Inevitable

Primary conveyor of our emotions

Multi-channeled

Ambiguous

Front 21

Physical appearance of nonverbal communication

Back 21

Body shape

Clothing, and artificts

Front 22

Round and heavy body shape

Stereotyped as hind(?)

Back 22

Endomorph

Front 23

Muscular and strong body type

Stereotyped as energetic, outgoing, confident

Back 23

Mesomorph

Front 24

Lean body type

Stereotyped as brainy, anxious, cautious

Back 24

Ectomorph

Front 25

The voiced but not the verbal part of the message

Not what is said, but how it is said

Back 25

Vocalics

Front 26

Elements of vocalics

Back 26

Pitch

Volume

Rate

Quality

Intonation

Vocalized pauses

Front 27

Interpretation of what and how body motions communicate

Back 27

Kinesics

Front 28

Gestures that align with verbal message

Back 28

Illustrators

Front 29

Gestures that substitute completely for words

Back 29

Emblems

Front 30

Gestures that occur unconsciously

Back 30

Adaptors

Front 31

Element of kinesics that display different emotions

Back 31

Facial expressions

Front 32

Element of kinesics that is based on body language

Back 32

Posture

Front 33

How space and distance communicate

Differ on culture, situation, closeness

Back 33

Proxemics

Front 34

Proxemic zone ranging from 0 - 1.5 feet

Back 34

Intimate space

Front 35

Proxemic zone ranging from 1.5 - 4 feet

Back 35

Personal space

Front 36

Proxemic zone ranging from 4 - 12 feet

Back 36

Social space

Front 37

Proxemic zone ranging from 12 - 25 feet

Back 37

Public space

Front 38

How touch communicates

Back 38

Haptics

Front 39

Examples of haptics include

Back 39

Firm handshake

Warm bear hug

Timid tap on the shoulder

Patronizing pat on the head

Front 40

A relatively enduring behavior that people tend to use across their lifespan

Back 40

Trait

Front 41

A person's use of verbal and nonverbal behavior to indicate how literal others should take a message

Back 41

Communicator style

Front 42

Characteristics of a communicator style:

Back 42

Pervasive

Observable

Modifiable

Habitual

Front 43

Communicator style attribute:

'I think you are important'

Back 43

Friendly

Front 44

Communicator style attribute:

'You will remember me'

Back 44

Impression-leaving

Front 45

Communicator style attribute:

'I have things under control'

Back 45

Relaxed

Front 46

Communicator style attribute:

'I will challenge you'

Back 46

Contentious

Front 47

Communicator style attribute:

'I am listening'

Back 47

Attentive

Front 48

Communicator style attribute:

'I am clear and accurate'

Back 48

Precise

Front 49

Communicator style attribute:

'Actions speak louder than words'

Back 49

Animated

Front 50

Communicator style attribute:

'I can tell a good story'

Back 50

Dramatic

Front 51

Communicator style attribute:

'I can express who I am'

Back 51

Open

Front 52

Communicator style attribute:

'I am in charge'

Back 52

Dominant

Front 53

An individual's level of fear and anxiety either real or anticipated with communicating with another person

Back 53

Communication apprehension

Front 54

Two types of communication of apprehension

Back 54

Physical or cognitive

Front 55

Contexts in which communication appears:

Back 55

Interpersonal

Group

Public speaking

Meetings

Front 56

What discomforts accompany communication apprehension?

Back 56

Sweating

Increased breathing and heart rates

Stuttering

Front 57

A predisposition to recognize controversial issues, advocate positions, and refute opposing positions

Back 57

Argumentativeness

Front 58

Tendency for a person to attack the self-concept of another person for the purpose of inflicting psychological harm

Back 58

Verbal aggression >=(

Front 59

Behaviors verbal aggression is associated with:

Back 59

Name-calling

Use of threats and ultimatums

Negativity

Resentment

Suspicion

Front 60

Outcomes of verbal agression

Back 60

Less likable and agreeable in organizations

Front 61

The study of how individuals and entities relay information

Back 61

Mass communication

Front 62

Mass media can influence a large number of people directly and uniformly by injecting them with appropriate messages to trigger a desired response

Back 62

Magic Bullet Theory

Front 63

The media's ability to tell us what issues are important

Back 63

Agenda setting

Front 64

Asserts that television is primarily responsible for our perceptions of day-to-day norms

Back 64

Cultivation theory

Front 65

How social media transforms the way we live and do business

Back 65

Socialnomics

Front 66

________ couples meet through online dating

Back 66

1 in 5

Front 67

_________ gay couples meet through online dating

Back 67

3 in 5

Front 68

______ does not allow social media

Back 68

China

Front 69

_____% of consumers trust peer recommendations, only _____% trust ads

Back 69

90%

14%

Front 70

Any form of communication between two or more individual people who interact/influence each other via separate computers through the Internet/network connection

Back 70

Computer mediated communication (CMC)

Front 71

Real-time communication

Communication is immediate

Back 71

Synchronous

Front 72

Takes place in a different time and different place

Provides distance from the receiver

Back 72

Asynchronous

Front 73

Advantages to CMC include:

Back 73

More likely to discuss personal issues

Break geographical barriers

Few status and position cues

Front 74

Disadvantages to CMC include:

Back 74

Access to technology

Education

More time-consuming

Absence of regulating feedback

Lack of true human contact