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41 Cards in this Set

  • Front
  • Back
Braithwaite & Drahos's Actors
Organisations of states; individual states; business organisations; corporates; non-governmental organisations; mass public; knowledge based communities (last 3 are civil society)
Johnson, Scholes & Whittington's Ethical Stances
Short term shareholder; long term shareholder; multiple stakeholder; shaper of society
Porter's Five Forces
Bargaining power of suppliers; bargaining power of customers; threat of substitute products; threat of new entrants > Competitive rivalry within an industry
Carroll's Layers of Corporate Social Responsibility
Economic; legal; ethical; philanthropic
Porter's Porter's Diamond
Factor conditions; demand conditions; strategy, structure and rivalry; related and supporting industries
Cyert & March's Resolving Stakeholder Objectives
Satisficing (compromise); sequential attention; side payments (can't make main objective so compensate in other way); power
Porter's Seven ways government can affect the structure of an industry
Capacity expansion; demand; divestment; control; create entry barriers; competition policy; product regulation
Mendelow's Stakeholder Matrix
Minimal effort; keep informed; keep satisfied; key players (based on interest and power)
N/A's 9 Ms
Manpower; money; management; machinery; markets; materials; methods; management information; make-up (culture/intangibles)
BCG's BCG Matrix
Stars; question marks; cash cows; dogs (based on market share and market growth)
Johnson & Scholes's Cultural Web
Symbols & titles; power & relationships; myths & stories; control systems; organisational structure; rituals & routines
N/A's Product Lifecycle
Introduction; growth; maturity; decline
Porter's Value Chain Analysis
Value drivers: inbound logistics; operations; outbound logistics; marketing & sales; service. Support activities: firm infrastructure; human resources; technology development; procurement
Stabell & Fjelstad's Value Shop
Problem finding; problem solving; choosing among solutions; execution; control/evaluation. Firm infrastructure; human resources; technology development
Peter Senge's Characteristics of Learning Organisations
Continual organisational learning; merge thinking and acting at all levels of the organisation; build a shared vision and common purpose; appreciate how alternative actions could work; facilitate team and individual learning
Nonaka & Takeuchi's Generic Strategies for Transferring Knowledge
Socialisation; externalisation; combination; internalisation (tacit to explicit to tacit)
N/A's Knowledge Strategy Implementation
Gain top management support; create technology infrastructure; create sharing culture; populate databases and use the knowledge; ensure as much knowledge and information as possible is stored in computer systems (digitisation)
McFarlan & McKenny's Strategic Information Systems Grid
Turnaround; strategic; support; factory (based on current importance and future importance)
Irvine & Martin's 5 Cs of Foresight
Communication; concentration; coordination; consensus; commitment
Porter's Porter's Generic Strategies
Cost leadership; differentiation; cost focus; differentiation focus
Ansoff's Product Market Mix
Protect/build; product development; market development; diversification (strategies in relation to existing/new products/markets)
Weihrich's TOWs Matrix
SO (short term); ST (medium term); WO (long term); WT (medium term) (based on strategies to address strengths, weaknesses, opportunities, threats)
Fitzgerald & Moon's Building Block Model
Dimensions (business goals: profit; competitiveness; quality; resource utilisation; flexibility; innovation); standards (measures: ownership; achievability; equity); rewards (clarity; motivation; controllability). First devised to solve performance management problems in servcie industries.
Goold & Campbell's Management Styles
Strategic planning; strategic control; financial control
McNair, Lynch & Cross's Performance Pyramid
Corporate vision > Measures: Market; financial > Business operating systems: Customer satisfaction; flexibility; productivity > Departments: Quality; delivery; cycle time; waste > Operations
Reardon & Rowe's 5 Phases of Radical Change
Planning; enabling; launching; catalysing; maintaining
McKinsey's 7s Model
Hard: strategy; structure; systems. Soft: skills; staff; styles; shared values
Belbin's 8/9 Roles in an Effective Team
Plant; resource investigator; chairman/coordinator; shaper; monitor-evaluator; team worker; company worker/implementer; complete finisher; specialist
Tuckman's Building Teams
Forming; storming; norming; performing
Kanter's Change Adept Organisation
Imagination to innovate; professionalism to perform; openness to collaborate
Johnson, Scholes & Whittington's Five Styles of Change Management
Education & communication; collaboration/participation; intervention; direction; coercion/elicit
Lewin's Force Field Analysis
Driving forces; restraining forces
Greiner's Growth Model
Evolution, revolution, etc.
Reardon & Rowe's Leadership Styles
Logical; inspirational; supportive; commanding
Lewin's Lewin's 3 Cs
Communicate; consult; counsel
Lewin's Model of Change
Unfreeze; change; refreeze
Kotter & Schlesinger's Overcoming Resistance to Change
Education & communication; participation & involvement; facilitation & support; negotiation & agreement; manipulation & co-option; explicit & implicit coercion
Beer & Nohria's Theory E & Theory O of Change Strategy
Economic vs organisation
Balogun & Hope Hailey's Types of Change
Adaptation; evolution; reconstruction; revolution (based on scope of change: realignment to transformation & nature of change: incremental to big bang)
Adrian Payne's Six Markets Model
Internal; supplier; recruitment; referral; influence; customer
N/A's 3 Cs Marketing Analysis
Customer; company; competitor