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41 Cards in this Set
- Front
- Back
Braithwaite & Drahos's Actors
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Organisations of states; individual states; business organisations; corporates; non-governmental organisations; mass public; knowledge based communities (last 3 are civil society)
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Johnson, Scholes & Whittington's Ethical Stances
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Short term shareholder; long term shareholder; multiple stakeholder; shaper of society
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Porter's Five Forces
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Bargaining power of suppliers; bargaining power of customers; threat of substitute products; threat of new entrants > Competitive rivalry within an industry
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Carroll's Layers of Corporate Social Responsibility
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Economic; legal; ethical; philanthropic
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Porter's Porter's Diamond
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Factor conditions; demand conditions; strategy, structure and rivalry; related and supporting industries
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Cyert & March's Resolving Stakeholder Objectives
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Satisficing (compromise); sequential attention; side payments (can't make main objective so compensate in other way); power
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Porter's Seven ways government can affect the structure of an industry
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Capacity expansion; demand; divestment; control; create entry barriers; competition policy; product regulation
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Mendelow's Stakeholder Matrix
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Minimal effort; keep informed; keep satisfied; key players (based on interest and power)
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N/A's 9 Ms
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Manpower; money; management; machinery; markets; materials; methods; management information; make-up (culture/intangibles)
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BCG's BCG Matrix
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Stars; question marks; cash cows; dogs (based on market share and market growth)
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Johnson & Scholes's Cultural Web
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Symbols & titles; power & relationships; myths & stories; control systems; organisational structure; rituals & routines
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N/A's Product Lifecycle
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Introduction; growth; maturity; decline
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Porter's Value Chain Analysis
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Value drivers: inbound logistics; operations; outbound logistics; marketing & sales; service. Support activities: firm infrastructure; human resources; technology development; procurement
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Stabell & Fjelstad's Value Shop
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Problem finding; problem solving; choosing among solutions; execution; control/evaluation. Firm infrastructure; human resources; technology development
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Peter Senge's Characteristics of Learning Organisations
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Continual organisational learning; merge thinking and acting at all levels of the organisation; build a shared vision and common purpose; appreciate how alternative actions could work; facilitate team and individual learning
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Nonaka & Takeuchi's Generic Strategies for Transferring Knowledge
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Socialisation; externalisation; combination; internalisation (tacit to explicit to tacit)
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N/A's Knowledge Strategy Implementation
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Gain top management support; create technology infrastructure; create sharing culture; populate databases and use the knowledge; ensure as much knowledge and information as possible is stored in computer systems (digitisation)
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McFarlan & McKenny's Strategic Information Systems Grid
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Turnaround; strategic; support; factory (based on current importance and future importance)
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Irvine & Martin's 5 Cs of Foresight
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Communication; concentration; coordination; consensus; commitment
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Porter's Porter's Generic Strategies
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Cost leadership; differentiation; cost focus; differentiation focus
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Ansoff's Product Market Mix
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Protect/build; product development; market development; diversification (strategies in relation to existing/new products/markets)
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Weihrich's TOWs Matrix
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SO (short term); ST (medium term); WO (long term); WT (medium term) (based on strategies to address strengths, weaknesses, opportunities, threats)
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Fitzgerald & Moon's Building Block Model
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Dimensions (business goals: profit; competitiveness; quality; resource utilisation; flexibility; innovation); standards (measures: ownership; achievability; equity); rewards (clarity; motivation; controllability). First devised to solve performance management problems in servcie industries.
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Goold & Campbell's Management Styles
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Strategic planning; strategic control; financial control
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McNair, Lynch & Cross's Performance Pyramid
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Corporate vision > Measures: Market; financial > Business operating systems: Customer satisfaction; flexibility; productivity > Departments: Quality; delivery; cycle time; waste > Operations
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Reardon & Rowe's 5 Phases of Radical Change
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Planning; enabling; launching; catalysing; maintaining
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McKinsey's 7s Model
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Hard: strategy; structure; systems. Soft: skills; staff; styles; shared values
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Belbin's 8/9 Roles in an Effective Team
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Plant; resource investigator; chairman/coordinator; shaper; monitor-evaluator; team worker; company worker/implementer; complete finisher; specialist
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Tuckman's Building Teams
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Forming; storming; norming; performing
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Kanter's Change Adept Organisation
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Imagination to innovate; professionalism to perform; openness to collaborate
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Johnson, Scholes & Whittington's Five Styles of Change Management
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Education & communication; collaboration/participation; intervention; direction; coercion/elicit
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Lewin's Force Field Analysis
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Driving forces; restraining forces
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Greiner's Growth Model
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Evolution, revolution, etc.
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Reardon & Rowe's Leadership Styles
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Logical; inspirational; supportive; commanding
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Lewin's Lewin's 3 Cs
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Communicate; consult; counsel
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Lewin's Model of Change
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Unfreeze; change; refreeze
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Kotter & Schlesinger's Overcoming Resistance to Change
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Education & communication; participation & involvement; facilitation & support; negotiation & agreement; manipulation & co-option; explicit & implicit coercion
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Beer & Nohria's Theory E & Theory O of Change Strategy
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Economic vs organisation
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Balogun & Hope Hailey's Types of Change
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Adaptation; evolution; reconstruction; revolution (based on scope of change: realignment to transformation & nature of change: incremental to big bang)
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Adrian Payne's Six Markets Model
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Internal; supplier; recruitment; referral; influence; customer
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N/A's 3 Cs Marketing Analysis
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Customer; company; competitor
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