Chapter 9 (Mis)

Front 1

E-commerce

Back 1

Process of buying, selling, transferring, or exchanging products, services, or info via computer networks, including the internet

Front 2

E-business

Back 2

In addition to the buying and selling goods and services, e-business ( a broader concert) refers to servicing customers, collaborating with business partners and performing electronic transactional within an organization

Front 3

Degree of Digitation

Back 3

The extent to which the commerce has been transformed from physical to digital which can relate to both the product or service being sold and the delivery agent or intermediary.

Front 4

Brick and mortar organization

Back 4

Organizations that exist as purely physical organization

Front 5

Virtual (or pure play) organizations

Back 5

All dimensional of the organization are digital and they engage in pure electronic commerce only.

Front 6

Clicks and mortar

Back 6

Organizations that are partial electronic commerce combined both virtual and physical dimensions.

Front 7

Business to consumer

Back 7

B2C

Sellers are organizations and the buyers are individual.

Front 8

Business to business

Back 8

B2B

Both the sellers and the buyers are business organizations. B2B comprises the vast majority of EC volume.

Front 9

Consumer to consumer

Back 9

C2C

And individual sells products or services to other individuals.

Front 10

Business to employee

Back 10

B2E

An organization uses EC internally to provide information and services to its employees

Front 11

E-government

Back 11

The use of internet technology in cereal and e-commerce in particular to deliver information and. Public service to citizens.

Front 12

Government to citizen

Back 12

G2C

Taxes

Front 13

Government to business

Back 13

G2B

Much like B2B EC usually with an overlay of government procurement regulations.

Front 14

Mobile commerce

Back 14

M-commerce

E-commerce that is conducted entirely in a wireless environment

Front 15

Forward auctions

Back 15

Solicit bids

Sellers sell to highest bidder

Front 16

Reverse actions

Back 16

Buyer buys from sellers at lowest price.

Front 17

Benefits of e-commerce

Back 17

Lower costs of processing distributing f and retrieve information.

24/7 shopping

Benefit to rural areas with no options available

Front 18

Limitations of e-commerce

Back 18

Lacks universally accepted security standards.

Less developed countries.

Front 19

Electronic storefront

Back 19

Web site that represents a single store

Front 20

Electronic mall

Back 20

Collections of individual shops grouped under a single Internet address

Front 21

Online advertising

Back 21

Practice of using the internet and WWW to disseminate information in an attempt to influence a buyer-seller transaction through the direct response approach which personalize advertising and marketing marketing the advertising process media rich, dynamic, and interactive

Front 22

Electronic retailing.

Back 22

Direct sale of products and services through electronic storefronts or electric malls usually designed around an electric catalog format and or auctions

Front 23

Electronic store from

Back 23

Web site that represents single store

Front 24

Two types of electronic malls

Back 24

Referral malls - Hawaii.com

Cybermall- Shopping.google

Front 25

Disintermediation

Back 25

A process whereby intermediaries are eliminated

Front 26

Intermediaries have two functions

Back 26

Provide info and this function can be sully automated and most likely will be assumed by e-marketplaces and portals that provide info for free

Perform value-added services such for consulting

Front 27

Advantages to online advertizing

Back 27

Updated at any time and minimal cost

Reach large numbers of potential buyers all over the world

Generally cheaper that other forms

Interactive and targets to specific interest groups or individuals

Front 28

Banner ads

Back 28

Electronic billboards

Most common form of advertising on internet

Target audience

Limited information due to small size

Many users ignore

Front 29

Issues in E-Tailing

Back 29

Channel conflict- Best Buy & fell example

Multi-channeling - showrooming

Order fulfillment

Front 30

Sell-side marketplaces

Back 30

Organizations attempt to sell their products or other organizations electronically from their own e-marketplace website of other third party.

Buyer is organization

Front 31

Buy-side marketplace

Back 31

Model in which organizations attempt to procure needed products or services from other organizations electronically. Procurement is the overarching function that describes that activities and processes to acquire goods and services.

Front 32

Key mechanism B2C sell-side

Back 32

Used forward auctions

Customized electronic catalogs for large buyers

Third party auction sites

Front 33

Buy-side mechanisms

Back 33

Procurement

Reverse auctions

E-procurement

Group purchasing

Front 34

Electronic exchange

Back 34

Private exchanges.

Public exchanges

Three basic types of public exchanges - vertical, horizontal and functional

Front 35

Vertical exchanges

Back 35

Connect buyers and sellers in a given industry

Front 36

Horizontal exchanges

Back 36

Connect buyers and sellers across many industries

Front 37

Functional exchanges

Back 37

Needed services such as temporary help/labor or extra office space are traded on an “as needed” basis

Front 38

Ethical issues E-Business

Back 38

Threats to privacy

Potential job loss

Front 39

Legal and ethical issues specific to E-commerce

Back 39

Fraud on internet

Domain names

Cyber squatting

Taxes and other fees

Copyright

Front 40

Cybersquatting

Back 40

Registering or using domain name for purpose of profiting from the trademark belonging to someone else

Front 41

Domain tasting

Back 41

Let’s registrars profits from complex money trail of pay per click advertising. Similar to competitors domain name to generate from misspellings