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11 Cards in this Set
- Front
- Back
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work group |
A group that interacts primarily to share information and to make decisions to help each group member perform within his or her area of responsibility. |
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work team |
A group whose individual efforts result in performance that is greater than the sum of the individual inputs. |
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problem-solving teams |
Groups of 5 to 12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment. |
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self-managed work teams |
Groups of 10 to 15 people who take on responsibilities of their former supervisors. |
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cross-functional teams |
Employees from about the same hierarchical level, but from different work areas, who come together to accomplish a task. |
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virtual teams |
Teams that use computer technology to tie together physically dispersed members in order to achieve a common goal. |
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What Factors Determine Whether Teams Are Successful |
The four contextual factors most significantly related to team performance are adequate resources, effective leadership, a climate of trust, and a performance evaluation and reward system that reflects team contributions. |
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multiteam systems |
Systems in which different teams need to coordinate their efforts to produce a desired outcome. |
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organizational demography |
The degree to which members of a work unit share a common demographic attribute, such as age, sex, race, educational level, or length of service in an organization, and the impact of this attribute on turnover. |
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reflexivity |
A team characteristic of reflecting on and adjusting the master plan when necessary |
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mental models |
Team members’ knowledge and beliefs about how the work gets done by the team. |
