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20 Cards in this Set
- Front
- Back
- 3rd side (hint)
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TF motivation is the internal process that energizes, directs, and sustains behavior |
T |
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TF a main discovery of the Hawthorne Studies was that human factors are at least as important to motivation as pay rates |
T |
True |
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TF on self managed work teams, each member learns one specific job and had clearly defined responsibilities |
F |
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TF the piece-rate reward system gee out of Taylor's concepts of scientific management |
T |
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TG in a management by objectives (MBO) system, the first step is to establish preliminary goals |
F |
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Which if the following is uncharacteristic of low morale
High rate turnover
Shoddy work
Absenteeism
High productivity
Employees' leaving for more satisfying jobs |
High productivity |
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A sense of involvement and ___ were twi if the human factors at work in the Hawthorne Studies |
Social acceptance |
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Frederick Taylor observed a workplace practice that he termed "soldiering", which means that ___ |
Worked slowly because they didn't want to run out of work, thus appearing unneeded and risking losing their jobs. |
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The theory stating that motivation depends on how much people want something and on how likely they believe they are to get it is called ___ |
The expectancy theory |
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The systematic program of reinforcement to encourage desirable behavior is called___ |
Behavior modification |
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TF The way in employee feels about his or her job, superiors, and place of work is known as morale |
True |
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TF Herzberg recognized only two dimensions: motivation and hygiene |
True |
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TF Equity theory is based on the idea of the employees are motivated by equitable treatment of themselves relative to the "comparison other." |
True |
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TF Gain sharing directly rewards employees for increases and company calls or lower costs |
False |
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TF Job sharing is a system in which employees set their own work ours within certain limits set by the employer |
False |
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Motivation is the internal process that___, directs, and sustains behavior
A. Irritates B. Energizes C. Inspects D. Satisfies E. Manages |
Energizes |
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Application of scientific principles the manikin of work and workers is called__ |
Scientific management |
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Siri is the most relevant which form of come in an organization
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Pay |
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One major problem with MBO is that __
It does not motivate employees most of the time
It must start at the top of the organization and work its way down in order to work, which can be a long process
It is not a healthy way to improve communication because it forces the manager employee together
When it doesn't work well in one company, other companies who haven't tried it will think it is not the optimal way to set goals I will not give it a try
It leaves too many decisions up to the employees, thus causing the managers to risk losing control within the organization |
It must start at the top of the organization and work its way down in order to work, which can be a long process |
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Job enrichment is supported by___
Taylor's scientific management theory
Maslow's safety needs
Mc Gregor's safety needs
Maslow's physiological needs
Herzberg's motivators |
Herzberg's motivators |
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