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10 Cards in this Set

  • Front
  • Back
31. A company's financial records are a source of ___ and ___ data for marketing researchers.
A) external; primary
B) internal; primary
C) external; secondary
D) internal; secondary
B) internal; primary
32. The most common form of consumer market segmentation is based on
A) end-use
B) geography
C)product-related
D) demographics
D) demographics
33. Bailey seeks out cleaning products that are environmentally friendly and is willing to pay extra for a "green" brand. What is the main factor for Bailey's purchase?
A) Interpersonal determinants
B) Relationship marketing
C) Personal determinants
D) End-use segmentation
C) Personal determinants
34. When McDonald's sold Beanie Babies in their Happy Meals, both companies profited from the ___ arrangement.
A) comarketing
B) cobranding
C) affinity program
D) transaction marketing
A) comarketing
35. When customers scan their "preferred cards" at a grocery store, the list of items is computed, and the store can offer coupons that are personalized to customer preferences. This is an example of
A) consumer behavior
B) affinity program
C) frequency marketing
D) product-related segmentation
C) frequency marketing
36. A marketer focuses on a product's
A) physical characteristics
B) service attributes
C) symbolic attributes
D) benefits
D) benefits
37. Goods and services are classified as either consumer or business, depending on the
A) amount of service required on the item
B) buying motives of the purchasers
C) cost of the particular item
D) purchasers of the particular item
D) purchasers of the particular item
38. Raoul's job is to make sure that his company's goods get from the warehouse to retailers in a timely fashion. Raoul's job involves the ___ function. A) production
B) distribution
C) management
D) finance
B) distribution
39. Marketing intermediaries include
A) neither wholesalers nor retailers
B) retailers but not wholesalers
C) wholesalers but not retailers
D) both wholesalers and retailers
D) both wholesalers and retailers
40. Lee purchased a new PC from Dell Computer's Web site. He purchased his product via a(n) ____
A) direct distribution channel
B) indirect distribution channel
C) wholesaler
D) retailer
A) direct distribution channel