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29 Cards in this Set
- Front
- Back
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Communication strategies training
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Instruction provided into a person with a hearing loss to maximize his or her communication potential.
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Communications strategy
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A course of action taken to enhance communication.
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Conversational rules
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Implicit rules that guide the conduct of participants in a conversation.
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Facilitative strategies
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Instructing the talker and structuring the listening environments, to enhance the listener's performance.
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Receptive repair strategy
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A tactic used by an individual when he or she has not understood in message.
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Communication breakdown
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An instant in which one person says something and another person does not recognize the message.
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Four factors that influence perception of spoken messages
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The talker.
The message. Environment. The patient. |
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Instructional strategies
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The listener asks the talker to change the delivery of the message.
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Message tailoring strategy
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Phrasing one's remarks to constrain the response of the communication partner. A facilitated strategy, influencing the way someone constructs a message.
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Constructive strategy
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A tactic designed to optimize the listening environment for communication. To enhance the communication environment.
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Maladaptive strategy
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An inappropriate behavioral mechanism for coping with the difficulties caused by hearing loss in a conversation. Strategies include bluffing, pretending to understand, social withdrawal, dominating conversations, feelings of anger, hostility, or self-pity.
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Adapted and attending strategies
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Methods of counter acting maladapted behaviors that stem from hearing loss.
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Anticipatory strategies
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Methods of preparing for a communication inter action. Strategies include anticipating potential vocabulary in conversational content.
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Receptive repair strategy
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A tactic used by a listener when the message presented by a communication partner is not understood.
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Stages in repairing a communication breakdown
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Stage one, detect communication breakdown. Stage two, choose a course of action. Stage three, the action is then implemented.
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Expressive repair strategies
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Strategies used when the sender produces an un-intelligible utterance and the conversational partner can not understand.
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Specific and nonspecific repairs
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Providing explicit instructions to the communication partner about how to repair the breakdown, as opposed to simply indicating lack of understanding.
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Adjacency pairs
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Went hard of hearing persons implement a repair strategy, they invite a response from their communication partners, thereby establishing a linked speaking turn.
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Passive conversational style
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Someone who tends to withdraw from conversations and social interactions rather than attempt to repair conversations.
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Aggressive conversational style
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Someone who may exhibit hostility, belligerents, and a bad attitude during conversation. May blame others for misunderstanding.
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Expressive repair strategies
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Strategies used when the sender produces an un-intelligible utterance and the conversational partner can not understand.
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Specific and nonspecific repairs
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Providing explicit instructions to the communication partner about how to repair the breakdown, as opposed to simply indicating lack of understanding.
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Adjacency pairs
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Went hard of hearing persons implement a repair strategy, they invite a response from their communication partners, thereby establishing a linked speaking turn.
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Passive conversational style
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Someone who tends to withdraw from conversations and social interactions rather than attempt to repair conversations.
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Aggressive conversational style
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Someone who may exhibit hostility, belligerents, and a bad attitude during conversation. May blame others for misunderstanding.
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Assertive communication style
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A person who takes responsibility for managing communication difficulties in a way that is considerate of communication partners.
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Interactive behavior
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The use of cooperative, conversational tactics, consistent with an assertive conversational style.
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Non-interactive behavior
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A characteristic of a passive behavioral style.
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Dominating conversational behaviors
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Characteristics of an aggressive conversational style.
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