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9 Cards in this Set
- Front
- Back
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Overview |
A proven method that allows you to build rapport with a customer. |
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1-Introduction |
Break the Ice. SEE FACTORS Smile Eye Contact Enthusiasm Wining combination when introducing yourself to someone new. |
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2-Short Story |
Reduce skepticism by introducing who you are and what you're doing. |
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3- Presentation |
KISS keep It Short and Simple Present a comparison that paints a picture of how the client's services will be a benefit to them. |
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Close |
Assume the sale and take control. Be confident that the services you are offering are a good fit for the customer. |
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5- Rehash |
After signing the customer up, suggest more options to give them more value. Recap the order with them so the customer understands the services that they will recieve and the next step. |
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Transition Phrase Verbatim |
"Ok have you had the chance to look into verizon" "Ok there's definitely something we can do for you" |
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Presentation (3 part) |
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Close (3 part) |
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