The Importance Of Trust In The Workplace

Improved Essays
Trust In the Workplace
Trust—why is it so important? Have you ever heard the saying “without trust, there’s nothing”? Trust is what builds the foundation for friendships and relationships in our everyday lives to be successful, healthy and happy. These relationships happen at school, parties, family gatherings, etc. and it is important to be able to trust anywhere you go.
One of the most crucial, important places to be able to trust is in the workplace. Trust plays into many internal and external situations in the workplace such as when working with teams, doing purchase order requests, individual ethical behaviour, commitment, and simple morals of each individual.
For example, think about this…. Joe is a Chartered Accountant and is one of the many auditors for Apple Inc. Joe’s every day job is to ensure that Apple Inc.’s financial records are accurate and that taxes are paid properly and on time. Joe can easily void transactions and change the numbers. This puts a lot of responsibility on Joe, which also means Apple Inc. has given Joe a heavy amount of trust. Without trust, jobs like Joe’s (Auditors/Accountants), cashiers, tellers, financial advisors, lawyers, police officers, doctors, receptionists, orthodontists, and thousands more would not be able to exist. How does mistrust in the workplace happen? What are some obstacles that can lead to mistrust in the workplace? Mistrust can be from personal past experiences (trust issues), and from present mistrust caused in the workplace. One obstacle could include dishonest co-workers. Another example could be something as simple as catching someone searching through your documents/files without asking permission, or someone leaving a half an hour earlier to go home, which means you have to pick up their slack, and they are not as committed as they should be. The 5 fastest ways to lose trust: 1) Act and speak inconsistently - Inconsistency is sure to make trust fall victim. 2) Seek personal rather than shared gain. - One who is out only for him or herself, especially in a team environment, quickly loses the respect and trust of others. 3) Withhold information - Trust falls apart when rumors start spreading which comes from someone withholding information. 4) Lie or tell half-truths - Untruthfulness is a quick way to break a bond of trust. 5) Being close-minded - Unwillingness to consider ideas from others. Think about this… To continue with Joe’s scenario, Joe’s friend Bob works with him as a Chartered Accountant and is the first to take a transaction and record it in his bookkeeping records. Bob regularly works in the cash office, therefore he deals with the cash that comes from the cashiers. Joe and Bob are both struggling financially due to ongoing concerns happening in their lives, and formed an alliance to “borrow” $500 each. Bob’s job in this collusion was to ensure that the books balance, after the money is taken, by voiding a few sales and entering them in as cash returns. Joe’s job was to audit the transactions that Bob had recorded and approve of them. Without trust in the workplace, not only would corporations be able to function successfully
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The affects would involve physical, mental and emotional illnesses.
How does mistrust affect people?
Mistrust in the workplace can cause several effects on the human body physically, emotionally and mentally.
Emotionally/mentally:
Mistrust causes mostly emotional and mental illness. If you can’t trust in someone, how can you expect to depend, rely, and ask for relevant and honest information from them? Once trust is broken, it is very hard to gain it back. Distrust happens in stages: Doubt, Suspicion, Anxiety, Fear and Self-protection.

Doubt- Slight uncertainty, or the feeling something doesn’t feel right. We all have a “gut feeling”-- whether we perceive or are intuitive-- we have it. This can arise from past trust issues, past situations, bad reputation, or just a “bad feeling.” During this stage, you are feeling like you’re waiting for them to prove your feeling of doubt.

Suspicion- Belief without the proof. Pattern in behavior that suggests lack of trust. This feeling is much like the feeling of doubt, but is more concrete. This is the feeling where you are suspicious and do not trust their integrity, actions, nor behavior (without

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