The Human Politics of Independent Adjusting
Management principles are a necessary and effective tool for the successful operation of a company. This is especially true of companies with large human resources aspects that deal with large numbers employees. Understanding these principles is critical to ensuring that managers are effectively implementing them and rolling them out while obtaining the best output. Though increasing output through more efficient means is an admirable endeavor, it is important to ensure that a company takes care of its human capita as well.
The following analysis will provide an in-depth look at a unique insurance-based company operating in Canada and the United States. The information obtained for this …show more content…
Through extensive contacts and negotiations, they have been successful in achieving their goal in Canada – mostly, due to the small number of carriers and firms – while making impressive inroads in the United States. As climate change shifts global weather patterns, catastrophic weather that used to strike in unpopulated areas are now affecting heavily populated metropolises on a more consistent basis. As a result, insurers will spend a significantly greater amount of time dealing with these events and companies such as CRU adjusters. Therefore, CRU adjusters’ objective represents a lucrative and plausible endeavor in the coming years as the company grows its book of business. However, the company, as an organization, has major drawbacks in its internal management that could hinder its performance. For the sake of parsimony, this analysis will explore the nature of inside adjusters’ – adjusters who work within a carrier’s office in the same capacity as full-time employees with a dedicated focus on claims directly related to the catastrophic event – interactions within the …show more content…
Unfortunately, CRU adjusters is unable to ensure that the adjusters they obtain are top quality as they must settle for those who are both available and willing to travel to the storm sites. This greatly varies the potential for output as the company struggles to maintain the same quality and output from their adjusters who must endure these grueling conditions. The fact that the adjusters are contractors and not employees also limits the human resources aspect of the company. Little exists in the way of this branch of management and the company has not suffered for it. People are sent home at will and performance has far less to do with the selection process than it should. This culmination of attributes suggests that there is little strategy to the company’s direction as they essentially throw adjusters at the problem until it goes