Ability to communicate both orally and in writing.
Working for the military, I have communicated both orally and in writing to subordinates and leadership. Since 2005, I have written the military’s version of assessments and appraisals. It is imperative that when leading you communicate objectives clearly and concisely, both in writing and orally. In 2007, while performing duties as a Training NCO, I wrote training plans for the 731st Transportation Company for five different jobs and ensured that 30, 60, 90, 180 and 365 training plans were published and approved by our headquarters. This also enabled me to write budget proposals for the 731st. While working for the 731st headquarters, I prepared monthly briefs and presented them to command …show more content…
Responsible for tracking over 100 inoperable pieces of equipment and researching an average of 230 document numbers daily. Compiled and tracked trends for inoperable equipment and parts to mitigate excessive equipment downtime throughout the theatre. Served as Multi National Division-Central's and Multi National Division-South East's single point of contact for all combat readiness issues in my area of operations. Coordinated with Army Materiel Command (AMC) and Defense Logistics Agency (DLA) personnel to expedite repair parts from locations throughout the world. Maintained points of contact at Air Terminal Operation Centers (ATOC) in Turkey, Germany, Dover, DE and the United Kingdom to facilitate parts movement. I communicated both through e-mail and via phone in order to facilitate a 25% reduction in wait …show more content…
I breakdown the cost of parts, labor, and the timeframe we can accommodate the customer. I also ensure that this piece of equipment being down is not hindering business and accommodate them to the best of my ability. This upfront attitude alleviates the stress of the unknown. When working with all my customers I communicate what we can do to resolve the problem, give them heads up of any extra costs of a repair and provide a picture of their bill when the repair is completed. Since my tenure of service department lead, I have had the ability to work with customers who were upset about their bills from previous work, or work done that did not fix the problem. Key to working with most people is to communication. This upfront attitude alleviates the stress of the unknown. When working with all my customers I communicate what we can do to resolve the problem, advise of any extra costs of a repair and provide a picture of their bill when the repair is
Working for the military, I have communicated both orally and in writing to subordinates and leadership. Since 2005, I have written the military’s version of assessments and appraisals. It is imperative that when leading you communicate objectives clearly and concisely, both in writing and orally. In 2007, while performing duties as a Training NCO, I wrote training plans for the 731st Transportation Company for five different jobs and ensured that 30, 60, 90, 180 and 365 training plans were published and approved by our headquarters. This also enabled me to write budget proposals for the 731st. While working for the 731st headquarters, I prepared monthly briefs and presented them to command …show more content…
Responsible for tracking over 100 inoperable pieces of equipment and researching an average of 230 document numbers daily. Compiled and tracked trends for inoperable equipment and parts to mitigate excessive equipment downtime throughout the theatre. Served as Multi National Division-Central's and Multi National Division-South East's single point of contact for all combat readiness issues in my area of operations. Coordinated with Army Materiel Command (AMC) and Defense Logistics Agency (DLA) personnel to expedite repair parts from locations throughout the world. Maintained points of contact at Air Terminal Operation Centers (ATOC) in Turkey, Germany, Dover, DE and the United Kingdom to facilitate parts movement. I communicated both through e-mail and via phone in order to facilitate a 25% reduction in wait …show more content…
I breakdown the cost of parts, labor, and the timeframe we can accommodate the customer. I also ensure that this piece of equipment being down is not hindering business and accommodate them to the best of my ability. This upfront attitude alleviates the stress of the unknown. When working with all my customers I communicate what we can do to resolve the problem, give them heads up of any extra costs of a repair and provide a picture of their bill when the repair is completed. Since my tenure of service department lead, I have had the ability to work with customers who were upset about their bills from previous work, or work done that did not fix the problem. Key to working with most people is to communication. This upfront attitude alleviates the stress of the unknown. When working with all my customers I communicate what we can do to resolve the problem, advise of any extra costs of a repair and provide a picture of their bill when the repair is