Each Starbucks store goes through a biannual assessment, the Quality Assurance Safety Assessment (QASA), in which an auditor determines to what degree the store follows the health and safety standards set in place. As the QASA lead I make sure the cleanliness practices are carried out and the health and safety procedures are followed in order to ensure safety in the workplace. As the lead I created a weekly task management system which designated specific tasks most compatible with each employee considering their skill set, availability, and workload. The efficiency of this system was proven when we received a score of 97.9% which became the highest QASA score for district 207 in Q3 of the 2015 fiscal year. With my system in place, we have held our high standing in the district with no score lower than 95%. It is an accomplishment which demonstrates the various skills necessary for a career in human resources management.
The continuously changing job market requires a human resources professional who is equally adaptable as well as optimally experienced and with my own combination of both along with the help of the Human Resources Management program I can be that ideal HR