Indication of the SOD-SOS Analyses:
From the above two analyses, it obviously shows that both channels could provide high service outputs, however, soft drink shoppers’ needs were lower than those of juice shoppers on average. In our opinion, DSD should capture more customers because its service outputs exceeded its customers’ needs. We believe that Hawaiian Punch should shift some shares from finished goods to DSD since its profit margin was much higher than that of finished goods.
Our Recommendations and Implementations: In the Short-term: One of the short-term recommendations that we believe would help Hawaiian Punch could make adjustments in is to create more health conscious flavors that could appeal to both Hispanic and non-Hispanic families. As many moms are purchasing such products for the use of their children, whether or not the beverage provides vital nutrients become a priority concern. Most importantly, how will the beverage outrage other soft drinks becomes an important decision making factor as many of them are harmful to children’s health if consumed regularly on a long time basis. Implementation of such strategy requires Hawaiian Punch to come up with tactics in all three aspects regarding to positioning, innovation and promotion. New product lines with new packages using health conscious labels would one preferred option. Right now the fruit juice percent for most of its products is only 5%; Hawaiian Punch could either raise the percentage of juice contents to its drinks or add more nutrition elements such as different vitamins or antioxidants. Another recommendation is to close the gap between buyers who purchased different sizes of the bottle. …show more content…
The 2-liter bottle and 20-ounce bottle sizes are the least popular. There is a gap of about 30% between consumers who purchased a gallon bottle and 20-ounce bottle. Thus, we recommend a short-term solution to increase sales in the 2-liter and 20-ounce bottles.
To increase the sales of the 2-liter bottle, there should be a promotion. We propose that consumers who purchase a gallon or half gallon bottle may receive a discount coupon for 2-liter bottle of Hawaiian Punch. The indication of the discount will be located inside the cap, and it will not be present in every gallon or half-gallon bottle. The second option is to lower the price of 2-liter bottle Hawaiian Punch when bought in decent quantities. We decided that with this option, buyers get one free if they buy three 2-liter bottles.
To increase the sales of the 20-ounce bottle, there should be more Hawaiian Punch available in vending machines. 20-ounce bottle fits perfectly in the vending machine, and vending machine allows sales to charge a premium price compared to supermarkets. Also, a 20-ounce bottle from the vending machine attracts on-the-go consumers, which fits perfectly well with the action-oriented appeal of the DSD network. Currently, vending machine only contributes to 0.2% of sales volume. This is very low and there is definitely room for growth. In the long-term: One of long-term recommendation is to expand their market share by repositioning themselves (capture more customers). We also recommend that Hawaiian Punch should expand their market share to capture more customers by repositioning themselves in the long run. Hawaiian Punch positioning in the DSD network focused on urban, multicultural teens and featured flavor variety and action- oriented appeals. Actually this customer base is really a large proportion; however, share of DSD was really low, therefore it’s hard to capture all of these customers. In our opinion, a better choice is to reposition itself by capturing customers who cannot by covered by DSD channel through finished goods channels, which means finished goods can sell more soft drinks that focused on urban, multicultural teens and featured flavor variety and action- oriented appeals. In the innovation part, Hawaiian