Twice annually employees at the Department of Veterans Affairs sit down with managers to conduct a fiscal mid-year review and an end of year performance appraisal. These appraisals often determine if a performance incentive is awarded, or in worst case a formal corrective action plan is required. These practices are consistent within performance management. There are four steps within this process that include “define performance, monitor and evaluate performance, review performance and provide consequences” (Kinicki & Williams, 2016 p.280). Every employee within the VA is given a position description, that outlines the details of the specific job functions for which they hold. It also provides the expectations required to perform in the
