1.0 Introduction
1.1 Background of the company:
Etihad Airways is considered in the United Arab Emirates is the national carrier of the company, through the Royal (Amiri) The company was established in July 2003. Also, Etihad Airways was known during the past 10 years and one of the fastest growing airlines in commercial aviation history.
Etihad Airways has a set of awards that highlighted its position as one of the leading brands in the world in a manner distinct. Also received an award for 5 consecutive years on it’s (the world's leading airline) at a ceremony for the World Travel Awards.
Abu Dhabi is the center of Etihad Company which is also the capital of United Arab Emirates. This company launches more than 88 aircraft in 1400 during a trip in one week. Mission and Vision statement of Etihad Airways Etihad Airways owns around 30% of Air Berlin, also it's the sixth biggest European airline, and owns 40% of Air Seychelles. Many of services provided approximately 84 countries through passengers and cargo in several directions Asia, Europe, Australia, North America, Africa and the Middle East. The Etihad Airways strives to provide the best types of hospitality and Arab culture on the lines. Abu Dhabi is also considered important in terms of hospitality between East and West. The company strives to provide the best possible services to customers with exclusive brands with the famous hospitality service in the Middle East. …show more content…
And enhance its horizons to become one of the best airlines in the World's.
1.2 Services
Abu Dhabi International Airport has many services and amenities that give travelers time spectrum, while waiting for an appointment aircraft is equipped as it is one of the most popular airports in the World's. It also has to provide trips and luxury lounges for first-class passengers all over the world. Hall contains many amenities and have fun and work, to calm the nerves, family time, fine dining, business, and five star galleries, and there are services for Economy Class passengers, such as free internet access, restaurants, shopping and international films and cafes.
Etihad Airways offers many services inside the plane so as to gain travelers satisfaction by meeting all their needs and demands. It also features a market exempt from customs duties, which provides products such as jewelry, watches, cosmetics, perfumes and many other products.
There is a service provided to customers online Etihad Airways not only flights booking also they can arrange drivers and cars for their service.
2.0 Analysis of the Information Requirement and the Information System In the present report of the information system is a combination of equipment, base and arranged and programming for staff to deal with masterminding enable and facilitate, control, and make a choice. Etihad Airways is known primarily be offered in three levels. The top level, which takes power in predicting the possible arrangements of organizations and the impact on the organization, can be imagined. The center or middle management level are supposed transition of ownership arrangements and take the check, in order to enhance the effectiveness and viability of the company and a low level, which for most of the arrangements part with regular exercise, is to manage almost with elements of different organization, and strengthen the Organization's execution. 2.1 Operational Level 2.1.1 Information System: - Customer Guest Log in and Registering System (CGLRS) Information system in these record Guest customers, and recording system in place where they deal with customers who are described as guests when they log in and register themselves through systems that put it on a practical level. This system gives the framework for the client to respect the humble, and to assessment where his ticket from where he needs to choose an end, and pay for their day to day activities on the Internet. Trades Department works by treatment …show more content…
Middle managers in the airline must come up with the need for compressed data about customers and transactions in order to find out its current activities. In place to the customer building support system and this will help a supportive network capacity, it requests data about the deal number, and customer area, customer interactions, and the nature of communications and inquiries or complaints made most of the income-generating elements and items less moved.
2.3 Strategic
1.1 Background of the company:
Etihad Airways is considered in the United Arab Emirates is the national carrier of the company, through the Royal (Amiri) The company was established in July 2003. Also, Etihad Airways was known during the past 10 years and one of the fastest growing airlines in commercial aviation history.
Etihad Airways has a set of awards that highlighted its position as one of the leading brands in the world in a manner distinct. Also received an award for 5 consecutive years on it’s (the world's leading airline) at a ceremony for the World Travel Awards.
Abu Dhabi is the center of Etihad Company which is also the capital of United Arab Emirates. This company launches more than 88 aircraft in 1400 during a trip in one week. Mission and Vision statement of Etihad Airways Etihad Airways owns around 30% of Air Berlin, also it's the sixth biggest European airline, and owns 40% of Air Seychelles. Many of services provided approximately 84 countries through passengers and cargo in several directions Asia, Europe, Australia, North America, Africa and the Middle East. The Etihad Airways strives to provide the best types of hospitality and Arab culture on the lines. Abu Dhabi is also considered important in terms of hospitality between East and West. The company strives to provide the best possible services to customers with exclusive brands with the famous hospitality service in the Middle East. …show more content…
And enhance its horizons to become one of the best airlines in the World's.
1.2 Services
Abu Dhabi International Airport has many services and amenities that give travelers time spectrum, while waiting for an appointment aircraft is equipped as it is one of the most popular airports in the World's. It also has to provide trips and luxury lounges for first-class passengers all over the world. Hall contains many amenities and have fun and work, to calm the nerves, family time, fine dining, business, and five star galleries, and there are services for Economy Class passengers, such as free internet access, restaurants, shopping and international films and cafes.
Etihad Airways offers many services inside the plane so as to gain travelers satisfaction by meeting all their needs and demands. It also features a market exempt from customs duties, which provides products such as jewelry, watches, cosmetics, perfumes and many other products.
There is a service provided to customers online Etihad Airways not only flights booking also they can arrange drivers and cars for their service.
2.0 Analysis of the Information Requirement and the Information System In the present report of the information system is a combination of equipment, base and arranged and programming for staff to deal with masterminding enable and facilitate, control, and make a choice. Etihad Airways is known primarily be offered in three levels. The top level, which takes power in predicting the possible arrangements of organizations and the impact on the organization, can be imagined. The center or middle management level are supposed transition of ownership arrangements and take the check, in order to enhance the effectiveness and viability of the company and a low level, which for most of the arrangements part with regular exercise, is to manage almost with elements of different organization, and strengthen the Organization's execution. 2.1 Operational Level 2.1.1 Information System: - Customer Guest Log in and Registering System (CGLRS) Information system in these record Guest customers, and recording system in place where they deal with customers who are described as guests when they log in and register themselves through systems that put it on a practical level. This system gives the framework for the client to respect the humble, and to assessment where his ticket from where he needs to choose an end, and pay for their day to day activities on the Internet. Trades Department works by treatment …show more content…
Middle managers in the airline must come up with the need for compressed data about customers and transactions in order to find out its current activities. In place to the customer building support system and this will help a supportive network capacity, it requests data about the deal number, and customer area, customer interactions, and the nature of communications and inquiries or complaints made most of the income-generating elements and items less moved.
2.3 Strategic