The many dynamics of the health care workforce have been thoroughly explored by Fernandez, Tran, Johnson, and Jones (2010) in order to obtain a detailed view on the effectiveness of differing models of communication, being interdisciplinary and intradisciplinary. Their studied conducted in 2007 aimed to delve into the intricacies of communication openness, timeliness and accuracy in relation to their effect on quality and safety in health care, and subsequently patient health outcomes (Fernandez et al, 2010). Whilst the underlying purpose of this study was to evaluate and “compare two models of care on nurses’ perception of interdisciplinary communication in general medical and surgical wards” (Fernandez et al, 2010, pp. 265), this investigation also unearthed the perpetual impact of hierarchical frameworks and health care providers’ willingness to communicate with those of other professions. The study was conducted by obtaining subjects, through voluntary participation, and allocating them into one of two groups. Those participating in the intervention group formed the Shared care in nursing (SCN) model, in which the nurses used interdisciplinary communication techniques. Those in the control group made up the patient allocation (PA) group and demonstrated intradisciplinary communication skills. Fernandez et al (2010) highlighted the need to develop health care routines which further improved the potential to optimise patient safety in the hospital setting and therefore enhance the overall quality of care being delivered to each individual. This would lead to more efficient functioning of health care workplaces, progressively contributing towards quality and safety in care administered in hospitals and securing a large reduction in avoidable adverse outcomes for patients. The research performed by Fernandez et al (2010) also pinpointed the necessity for improved conflict resolution between different health care providers. Disruption in open communication lines can impair the ability of nurses and physicians to deliver high quality care to their patients, and Fernandez et al (2010) suggest that it may perhaps “incapacitate the nursing profession”. How does the purpose of the study relate to quality and safety in healthcare, and how does the author/s justify investigating this issue? The study conducted by Fernandez et al (2010) relates directly to quality and safety in health care as it emphasises the importance of decent standards in health care delivery. …show more content…
This experimental trial endeavours to optimise patient outcomes in a manner that both protects them and has their wellbeing at the forefront of the care administration decision. Further research into this area of study is heavily warranted by Fernandez et al (2010), who state that in “a study undertaken by the Joint Commission, communication breakdown was identified as the root cause of more than 60% of 2034 medical errors, of which 75% resulted in a patient’s death (Woods 2006)”. This evidence strongly supports the contention that it is imperative for nursing managers to create a safe environment in which nurses can “communicate openly on any patient-related issues” (Fernandez et al, 2010). In this way, the easily flow of communication between nurses and physicians is enhanced, allowing both parties to prioritise collaboration on the patient’s plan of care. It can be seen that the need for successful communication techniques is vital in making sure each patient is treated to the best of the ability of all health care professionals involved in their specific medical situation. As underlined by Fernandez et al (2010), further training must