Effective Patient Advocate

Improved Essays
1.1 The General Practitioner as a therapeutic agent: Good communication between health providers and patients is the cornerstone of high quality, patient centered care. A caring attitude to the patient’s psychosocial/emotional needs is an important aspect of the patient experience and one that receives the greatest emphasis in the literature. Patient centered care is associated with higher rates of patient satisfaction, adherence to treatment and psychological and physical functioning.

The impact of communication is likely to be influenced by contexts, settings , patient behavior and provider characteristics (e.g. the doctor-gender preferences of patients).The nature of the presenting issue may also shape how communication and outcomes
…show more content…
In this role, we need to protect patients human and legal rights and provides assistance in asserting those rights if need arises. Advocacy may include, for example, providing additional information for a patient who is trying to decide whether or not to accept a treatment. This involve inform and support. I provide them with the information needed to make an informed decision. There are several steps involved in being an effective patient advocate:
1. Present the information in a way that is meaningful to the patients
2. Make sure the patient agrees to receive the information.
3. Support: Patient advocacy involves referring them to support groups and interest group,
4. Education: Both the patients and the survivors of disease and their carers often are in need of education beyond treatment and physical rehabilitation.
5. Clinical liaison: GP’s act as liaison between a patient and her other health care provider.
6. Respect and promote patient rights, matters of privacy, confidentiality or informed consent,
7. Patient advocates give a voice to patients, survivors and their carers on healthcare-related public policy and represent them across governmental agency, hospitals, pharmaceutical companies, across the national and international, governmental and non-governmental
…show more content…
For those who have speaking or linguistic disability, I used to involve writing down or use of other family members, but this may not always be appropriate. For example, a family member may be reluctant to tell the patient complex information about their illness. In such cases, professional experts are used for discussing the risks and benefits of treatment or giving information about the prognosis of a serious illness.
If talking to a person with hearing problems, it may be useful to use quieter office or private area to avoid the background noise. Additionally, writing on paper is also helpful.
People with visual disability sometimes requires professional experts to explain the medical situation and treatment.
People with impaired capacity requires practicable assistance to understand and contribute to decisions about their care. This might need the help of a trained advocate or family

Related Documents

  • Improved Essays

    Vipul Patel Case Study

    • 1276 Words
    • 6 Pages

    The aim of this assignment is to produce three care plans into person centred care approach, based on Vipul Patel case study, after he has been admitted to Coronary Care Unit (CCU), pre-operation. After the assessment has been undertaken by the multi-disciplinary team, the nurse on charge with Mr. Patel and his family, the following three care plans will be implemented: Imbalanced Nutrition, Acute Pain and Anxiety. The care plans will be updated as needed and evaluated monthly, to monitor closely Mr. Patel’s health improvement process.…

    • 1276 Words
    • 6 Pages
    Improved Essays
  • Great Essays

    Customer Service in Long Term Care It is important that all Residents in facility are provided with pleasurable, supportive dining environment for all meals, beverage and snacks so they consume and enjoy the majority of the meals, and receive quality nutrition care appropriate for their medical conditions, personal needs, and quality. Meals and the dining experience can play a very important role in maintaining the appetite, therefore the health of the residents in long term care facilities as a customer service in long term care. Use the Resident Bill of Rights for Ontario Long Term Care Residents.…

    • 932 Words
    • 4 Pages
    Great Essays
  • Improved Essays

    As healthcare professionals, our main duties should always be to improve the quality of healthcare by providing the best possible patient-centered care and by maintaining patient’s rights of privacy, dignity, health and well-being regardless of the one’s diagnosis. In the case of Ms. Vivian Bearing, a stage 4 ovarian cancer patient under the care of Dr. Kelekian and his intern medical student Jason Posner, the above statements were awfully violated as she was deprived not only from receiving optimal patient-centered care but her rights of autonomy, consent, privacy and confidentiality was also compromised. For example, Dr. Kelekian used Ms. Bearing as a guinea pig to experiment on even in the presence of other medical interns during morning rotations without asking for her consent, both her body and sensitive information were exposed right…

    • 591 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    In the field of health, the interaction between the staff involved in the patient care is constant, and without them, it is impossible to achieve the result that is expected to be the recovery of the health of the patients. To guarantee excellence in health care, they interacted with each other daily as a team. This team is composed, among others, of a doctor, a nurse, the staff of the medical support services (laboratories, radiology, pharmacy, physiotherapy, etc.) and administrative services (nutrition, cleaning and computer services, etc.). Among all these interactions I would like to focus on what is considered since ancient times as the most important and determining in the patient care: the relationship between the nurse and the doctor…

    • 760 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    We often educate hospital staff on patient psychosocial issues, and promote communication and collaboration among health care team members. We coordinate patient discharge and continuity of care planning, and set up patient navigation services. The hospital also assists in arranging for resources and funds to finance medications, durable medical equipment, and other needed services. We advocate for patient and family needs in different settings that includes but is not limited to inpatient, outpatient, home, and community. Finally, we champion the health care rights of patients through advocacy at a political level (Judd & Sheffield,…

    • 465 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    According to Faust, advocating for mental health patients has been around between late 1700s and early 1800s. Advocacy was introduced to social worker around the 1970s (Faust, 2008). Patient advocacy, sometimes known as ombudsman, is a term to support and carry out a patients’ rights through the medical system (Faust. 2008). With the current health system, patients do need someone to speak on their behalf. The social worker acts as a patient advocate also have to act as clinician but also be the liaison between the patient and the medical staff.…

    • 179 Words
    • 1 Pages
    Improved Essays
  • Improved Essays

    I begin by showing respect to the patient and by letting the patient feel comfortable to assist them with sharing information. This principle is the first step towards a trustworthy patient-clinician relationship. After gaining mutual respect, harmonized goals is applied by completing my assessment using Situation, Background, Assessment, and Recommendation (SBAR). It is completed through the assessment and the development of the plan of care.…

    • 1463 Words
    • 6 Pages
    Improved Essays
  • Improved Essays

    Patient Centered Care

    • 1196 Words
    • 5 Pages

    1). Key aspects of patient centered care are a good relationship between the nurse and the patient so that the best possible care can be provided; the nurse must have the right education, knowledge and skills to be able to provide emotional and physical support to the patient; and the nurse and they patient must have a positive attitude to be able to mutually benefit from the relationship (QSEN). Good communication is one of the major skills needed by the nurse to identify the needs of the patient and improving patient outcomes. The role of nursing faculty is very important in preparing nurses to work with people from different race, ethnicity, and sexual preference. Providing good patient-centered care is the most important quality of a great nurse, a lot of hard work and effort has to be put into making patients feel comfortable, but it is all worth it when they see that they are making a difference in their patients’…

    • 1196 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    excellent health care. This category encompassed verbal communication of the provider with the patient; where the provider listens, gives information, and includes the patient in the health care process (Anderson et al., 2007). Because most individuals put a lot of trust on their physician, especially one they might frequent often for check-ups and referrals such as a primary care physician like the confederate used in our study, these individuals would like to have a positive relationship with such physician. What this means is that the quality of the patient-physician relationship can ultimately affect the patient’s emotional/behavioral responses as well as medical outcomes that have to do with compliance and recovery; this all being affected…

    • 314 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    It is important for me to focus, observe and listen actively to both healthcare professionals and patients. For example, when dealing with patients, I should always show respect by listening and not interrupting when they are speaking. Whenever possible, I can also provide a few empathy statements to show that I care about them. An example of an empathy statement that I would give to a claustrophobic patient who is afraid of the enclosed space inside the MRI machine, “ I understand that you are worried about this examination, but do not worry, I will be giving you a blindfold so that you are not aware of the environment.” Therefore, listening actively to a patient helps them to be more open and trusting towards me (Liz,…

    • 884 Words
    • 4 Pages
    Improved Essays
  • Decent Essays

    Hello class, I would demonstrate patient advocacy for patients who can't care for themselves by speaking or caring in favor of the patients health. An advocate is a person who has authority to speak or write in favor of a person who can't speak for themselves. Lawyers, family members, or medical personnel can be advocates to this kind of patients. In the case the patient has an advance directive or a living will his or her wishes will be stated in that document. If there is no advance directive and the patient can speak for him or her family members will then decide the patient's medical care.…

    • 112 Words
    • 1 Pages
    Decent Essays
  • Great Essays

    Introduction The purpose of this paper is to uncover and evaluate the role of nurse advocate in the delivery of patient-centered care. “Patient centered nursing interventions are a response to the needs of patients, and the coordination and individualization of care, skill, and expertise” (Esmaeili, Cheraghi, & Salsali, 2014, p. 3). In the past, studies have shown that there is a positive correlation between patient-centered care and desirable health outcomes. Patient-centered care allows for better distribution of time for the delivery of care, lower treatment costs, shorter hospitalization stays, and earlier discharge, all of which ultimately improve patient satisfaction rates (Esmaeili, Cheraghi, & Salsali, 2014).…

    • 1744 Words
    • 7 Pages
    Great Essays
  • Improved Essays

    For the healthcare providers, simply listening to what the patient says is not the best way to solve of the patient's problem. The actual focus has to be centered on reflecting the patient's request and thoughts. For example, a doctor should not be simply listening to what the patient says. First, the doctor needs to start a conversation with enough questions in order to understand the patient's chief problem. After realizing the main problem, the doctor can give solution to the patient while keeping a soft tone voice to prevent his or her patient from panic.…

    • 695 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    It opened my eyes to the habit health care providers including myself can find ourselves in, to the assumptions that patients will follow interventions given without question or resistances. However as these authors go on to discuss is the importance of patient have the right to express a different opinion regarding diagnosis and treatment regimen. While I always knew this it is something that because it seems so rationale it can be over looked easily when we think we know what is best for the patient and what will get them to our goal the fastest. It has reminded me of the importance of having discussions with my client to…

    • 1106 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    It has been stated that to establish effective communication channels, care providers must start by listening (Hinton & Schaeffer, 1994). Understanding customers’ needs and expectations is only possible if special attention is committed to exercising good listening skills. The problem is that the healthcare industry is characterized by having a paternalistic culture in which healthcare professionals are used to listen to themselves, not to their patients. Before the patient has finished his/her statement, the care professional is already making up his judgment, and creating his response. It could even happen that they do not allow the patient to complete their statement, or finish their sentences, and a prompt response is given that in many cases will not be accurate, and might not satisfy patients’ needs.…

    • 1285 Words
    • 6 Pages
    Improved Essays