Effective Communication Analysis Paper

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In this needs assessment, the aides at Legacy Oaks anonymously revealed how effectively they thought they communicated with the elderly. In the survey, the staff at Legacy Oaks displayed how they thought eye contact and patience were the most important factors when communicating with the elderly. On average, the staff rated the importance of communication in their jobs with a 9.25 on a scale of 1 to 10. With in mind, some employees rated the importance of communication to be a 6 in regard to their jobs. In another question asked to the staff, they thought on average on a scale of 1 to 10 that they effectively communicated with the elderly at a rate of 9.375. Since training on communication is only emphasized within the other training procedures, …show more content…
Many elders grew up in a different social-economic and political environment from the current era. These elders received little formal education and grew up when the economy was not as strong as it is currently. There are differences between their era and the current era, such as, difference in traditions, values, and experiences. These differences demonstrate that it is important to maintain a connection with the residents to aid in their daily activities and improve their quality of life (Effective Communication With The Elderly, 2000).
People use communication to achieve numerous tasks in their daily activities. Creating programs to enhance effective relations are significant, especially when it comes to communicating with the elderly. All forms of communication have the potential for barriers. It is important to practice effectiveness of communicating with the elderly, effectiveness of maintaining eye contact, and effectiveness of visual aids.
Definition of the
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It helps the resident know he or she can trust the aides and it creates a comfortable atmosphere for the resident to open up. Maintaining proper eye contact forms a sense of interest in communicating with the residents. Eye contact at appropriate levels also expresses compassion and understanding to the individual’s desires and wishes (Caris-Verhallen, De-Gruijter, Kerkstra, & Bensing, 1999). Using this form of nonverbal communication helps to understand the resident on a different level, which is not accomplished with verbal communication.
The act of looking someone directly in the eye is essential when communicating with a resident, especially when the situation is important. Eye contact shows the residents the aides are there to help and assist them with their needs. Also, eye contact shows respect for the individual as a person and how the resident has undivided attention. A connection is created when maintaining eye contact is established between individuals. A resident will likely trust and respect an aide more as eye contact indicates an open dialect of communication. Maintaining eye contact is an effective way of practicing vital communication skills (Caris-Verhallen, De-Gruijter, Kerkstra, & Bensing,

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