Australian Unity Case Study

Decent Essays
Australian Unity has an in-house Talent Acquisition Team whose primary function is to ensure that our operations are fully supported by qualified staff. Team members liaise with our branches to forecast staff resourcing needs, and to facilitate the recruitment and selection process. This process is compliant with our policy and procedures, which include reference and probity checks.
Australian Unity employs Home Care Workers against position descriptions that clearly describe the skills, knowledge and experience required for their role. Diligent screening ensures staff met the required criteria for their position. Most of our Home Care Workers have at minimum a Certificate III Home and Community Care/Aged Care and/or Certificate IV in Disability.
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The tasks performed by Home Care Workers to assist a client with daily living activities are documented in procedure manuals that have been endorsed by the (Clinical Practice Review Team) which forms part of the Australian Unity Clinical Governance Framework. Those procedures cover basic care support tasks such as assisting with showering or bathing, basic toileting practices, dressing, grooming, oral hygiene, medication assistance, basic assistance with feeding, skin integrity and care.
All staff are trained and educated in the enablement model of care where they are to encourage the client to focus on their capabilities and not deficits. The re-ablement focus of Australian Unity is evident in all our support plans with individual client goals mapped to individual support strategies to meet those goals very clearly written up (e.g. an overarching goal to increase mobility may be mapped to a measurable goal of being able to walk to the front mail box with the support plan detailing what a home care worker should be doing to assist the client in achieving those goals). Australian Unity also provides care under the short term restorative care program, and has existing functional measures that can be utilised by professional staff across all our

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