The ability to retain and preserve knowledge can be seen as a critical factor in the running of any organisation successfully. Data is gathered individually through sense and observation and interpreted in one’s brain to enhance knowledge. Knowledge is perceived and possessed around every person and the ability to exploit this can help them to make decisions correctly. In business context, many has seen knowledge as an important asset as a source of competitive advantage, and if managed properly, can help achieve the goals and objectives of the organisation. In order to capture the knowledge possessed within the minds of individuals, the process of Knowledge Management (KM) can be fulfilled. There are many approaches that knowledge …show more content…
It states that “the introduction of a learning organisation is seen as a promising choice for better knowledge management and continuing professional development in health cares” (Gagnon, et al., 2015) and shows the results from the development. This new strategy is needed as managing knowledge in health care organisations is complex with centralised multi-site networks, plus the sheer amount of information and rapid expansion of knowledge makes it impossible for people to access this information. The content of the article analyses how the implementation of a learning organisation helped bring benefits and changes to the health centre, however not all these were greatly benefitted. The article iterates how the use of ICT helped support the learning process effectively for knowledge transfer where the most common technique used was videos. This allowed many more qualified nurses to show the novices what is required and the ability to pass on their experience visually and audibly. This has greatly benefitted the novices as these videos were accessible anywhere and everywhere allowing them to learn and absorb the knowledge gathered before putting it into practice. The strategy also introduced mentoring by more experienced nurses to support continuous learning and …show more content…
Knowledge Management has become the top priority for strategic IT, conducted by The Economist Intelligence Unit survey, “shows almost two-thirds of executives believes that knowledge management and business intelligence tools will be the most important technology underpinning their company’s goals over the next three years.” (Ernest-Jones, 2005) A good strategy is therefore needed to generate, maintain and disseminate knowledge to help organisations achieve its goals. This can be achieved by following the SECI model, allowing individuals to transfer tacit and explicit knowledge between one another through social interaction or documentation. To help organisations capture knowledge, a learning organisation can be implemented. The case study 1 saw the implementation of this in a health centre in Canada and it saw many benefits with this. Knowledge was able to enhanced and built on through the use of mentoring and videos, which allows quick knowledge transfer and continuous