Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
30 Cards in this Set
- Front
- Back
Data |
Elementary description of things, events, activities and transactions that are recorded, classified and stored. |
|
Information |
Refers to data that have been organised so that they have meaning and value to the recipient |
|
Knowledge |
Consists of data and/or information that have been organised and processed to convey understanding, experience, accumulated learning and expertise as they apply to a current business problem |
|
Computer Based information system (CBIS) |
An information system that uses computer technology to perform some or all of its intended tasks |
|
Hardware |
Device such as a processor, monitor, keyboard or printor |
|
Software |
Program or collection of programs that enable the hardware to process data |
|
Database |
Collection of related files or tables containing data |
|
Network |
Connecting system (wireline or wireless) that permits different computers to share resources |
|
Procedures |
Set of instructions about how to combine hardware, software, data bases and networks in order to process information and generate the desired ouput |
|
Application |
Designed to support a specific task |
|
Departmental information systems |
Functional area information systems (FAIS) Collection of apps in a single department (functional area) |
|
Enterprise resource planning |
Co-ordinate and share data across multiple FAISs |
|
Transaction processing systems |
Monitor, collect, share and process data from the organisations basic transactions that generate data |
|
FAIS |
e.g. accounting & finance systems, sales automation, human resources information systems |
|
E-commerce |
buying, selling, transferring or exchanging products, services, or information via computer networks, including the internet |
|
E-business |
Servicing customers, collaborating with business partners, and performing electronic transactions within an organisation |
|
Competitive strategy |
A statement that identifies a business's approach to compete, goals, plans and policies required to carry out those goals |
|
Strategic information system |
Provides a competitive advantage by helping an organisation implement its strategic goals and increase its performance & productivity |
|
Primary activities |
Relate to the production of the firms products and services, thus creating products and services, thus creating value for which customers are willing to pay E.g. inbound logistics, operations, outbound logistics, marketing and sales, and services |
|
Support activities |
Do not add value to a firm's products and services, but support the primary activities E.g. infrastructure (accounting, finance, management), human resource management, research and development, procedure |
|
Cost leadership |
Produce products and/or services at the lowest cost in the industry |
|
differentiation |
offer different products, services or product features |
|
innovation |
introduce new products and services, add new features to existing products and services or develop new ways to produce them |
|
operational effectiveness |
improve the manner in which internal business procedures are executed so that a firm performs similar activities better than its rivals |
|
Customer orientation |
Concentrate on making customers happy |
|
Porter's 5 forces model |
Threat of new entrants buying power supplier power threat of substitute products Established competitors |
|
Cardinality |
Closest to entity number of entities that can be in a relationship single line or crows foot |
|
Modality |
furthest away from the entity Whether entity is required or not vertical line or oval (1 or 0) |
|
Normalisation |
Breaking up a larger table into usable data pieces Break table into smaller tables Make connections between smaller tables by adding foreign keys |
|
Logical design of the database |
Create a data model Create database design using relationships between smaller tables through primary keys and foreign keys |