Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
16 Cards in this Set
- Front
- Back
What is intrapersonal communication?
|
Communication with yourself.
|
|
Dyadic Communication
|
Two persons interacting.
|
|
Public Communication
|
When a group becomes too large for all members to contribute.
|
|
Mass Communication
|
Messages transmitted via electronic and print media (newspapers, radio, email) to a large, widespread audience
|
|
Linear Model of Communication
|
1) One way activity.
2) Sender, message, channel, receiver, and noise (external/physical/physiological/ psychological) environments |
|
Communication Competence
|
-no one, ideal way
-Situational -Relational -Can be learned |
|
Competent communicators have...
|
1) a wide range of behaviors
2) the ability to choose the most appropriate behavior 3) skill @ performing behaviors 4) empathy/perspective taking 5) cognitive complexity 6) self-monitoring 7) commitment to the relationship |
|
Interpersonal communication
|
?
|
|
Common misconceptions about communication
|
Communication doesn't require good understanding.
-No person/event causes another's reaction. -Communication will not solve all problems. -Meanings are in ppl not word. -Communication is not simple -More communication is not always better |
|
What is perception?
|
An activity influenced by our own narratives, perceptual tendencies, situational factors, culture, and our ability and willingness to empathize.
|
|
Common Perceptual Tendencies
|
1) judging ourselves more chariably.
2) being influenced by the most obvious stimuli. a) intense b) repetitious c) contrasting d) motives 3. clinging to first impressions. 4. assuming others are similar to us 5. favoring negative impressions 6. blaming the victims |
|
Situational factors that influence perception
|
1. relational satisfaction
2. degree of involvement 3. past experience 4. expectations 5. social roles 6. knowledge 7. self-concept |
|
How does culture influence peception
|
1. perceptual filter
2. value placed on talk and silence 3. interpretation of nonverbal behavior 4. geography |
|
Empathy
|
related to perception and can aid effective communication
|
|
What is empathy
|
perspective taking
emotional dimension concern differs from sympathy which involves compassion, not identification |
|
What helps to discern perception's accuracy?
|
a) description of behavior
b) two different but possible interpretations c) request for clarification d) congruent nonverbal behavior |