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38 Cards in this Set
- Front
- Back
What are the types of audiences? |
Lay reader, technician, expert, manager |
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What is a lay reader? |
a general reader |
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what is a technician? |
skilled person implements plans |
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what is an expert? |
authority highly skilled and highly professional |
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what is an manager? |
responsible for organization plans |
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how can a technical writer communicate successfully with his audience? |
speaks language of audience, identify your audience, analyze audience demographics, identify relationship with audience, right tone, identify scope of information |
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What is the purpose? |
the ultimate goal to be obtained |
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what is a medium? |
the means by which the text is conveyed |
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How is the style of technical writing? |
concise |
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How is the tone of technical writing? |
Objective |
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How is the subject of technical writing? |
Technical |
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How is the audience of technical writing? |
Carefully considered |
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How is the organization of technical writing? |
Predictable |
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What is the scope? |
What is included and what is not |
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What is an ordered list? |
A group of comparable items shown in sequence or rank |
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What is an unordered list? |
a group of comparable items shown without reference to sequence or rank |
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what is art in technical writing? |
anything included in a document that is not text |
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What do circle graphs show? |
Relationships of parts to the whole |
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What is a resume? |
summary of education and work experience, extra-curricular activities and individual achievements |
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When do you use a resume? |
including a cover letter in every job application |
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What is the purpose of the resume? |
To show that you have the required skills and background so that you are invited to an interview |
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What is a cover letter? |
a letter accompanying the resume that highlights the applicant's strengths |
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What are progress reports? |
reports that describe the work that has been completed during a specified time on only one project
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what are the elements of a progress report? |
intro, completed work, scheduled work, anticipated problems (if any) |
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What is a recommendation report? |
report that suggests the best solution to a need that arises in the workplace |
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what does the recommendation report include? |
introductory material, selection criteria, recommendations |
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what is a proposal? |
an explanation or plan of an intended study |
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proposal sections? |
introduction, method, potential outcomes and beneficiaries, limitations |
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what is communication? |
to create a common understanding |
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What does managerial communication help in? |
the smooth flow of information among managers working towards a common goal |
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What are the two types of managerial communication? |
Interpersonal and organizational |
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What is the foremost objective of communication? |
To inform |
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What are the elements of communication? |
sender, receiver, message, medium, code, feedback, effect |
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Reading and listening are what type of skills? |
Receptive |
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Speaking and writing are what type of skills? |
Productive |
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What are the principles of communication? |
Dynamic, continuous, circular, unrepeatable, irreversible, complex |
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What are the barriers of communication? |
Physiological barriers and psychological barriers |
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What are the rules with respect to meetings? |
Should be conveyed when essential, time schedule, clear and specific agenda items, clear objectives, notice should be sent well before, minutes to be recorded and distributed and approved at next meeting |