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12 Cards in this Set
- Front
- Back
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Abilities |
Capture what people can do as individuals |
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Personality |
Capture what people are like as individuals - explain characteristic patterns of thought emotion and behaviour |
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Task performance |
Job specific. Unique to ones job |
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Citizenship behaviour |
Job general. Directed towards individuals and organization. How well you work directed towards others. Ex: someone covers someone’s mistakes |
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Counterproductive behaviour |
Job general. Opposite of citizenship behavior. Ex not giving information that is required. |
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Three faces of commitment |
Affective, continuance, normative |
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Affective commitment |
Emotional in nature ! You WANT to stay |
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Continuance commitment |
Economic in nature Stay because you NEED to |
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Continuance commitment |
Economic in nature Stay because you NEED to |
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Normative commitment |
Feelings of obligation Stay because you OUGHT to Stay because they believe it is the right thing to do. Out of sense of loyalty |
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Motivation |
Set of four few that originates both within and outside an employee and determines the direction, intensity and persistence of effort |
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Need theories : want determines motivation. 3 classifications of needs? |
Maslow hierarchy Alderfers erg: existence related to growth ( existence is lower) mcClellands learned needs- affiliation -> achievement ->power(top) |
