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17 Cards in this Set

  • Front
  • Back

Types of Products

Specialty: customers show a strong preference that they will expend considerable effort to search. Ie: Wedding Gowns, prom dresses


Shopping: consumers will spend a fair amount of time comparing alternative. Ie: shoes


Convenience: consumers willing to spend minimum effort to evaluate prior to purchase. Ie: Canned goods, candy


Unsought: consumers either do not normally think of buying or do not know about. Ie: Dictionary, medical supplies



Product Mix

Product mix is the complete set of all products offered by a firm.

Product Lines

Product lines are groups of associated items as part of a group of similar products.


Product line depth: the number of products sighing a product line.

What Makes a Brand?

Brand name


URLs


Logos and symbols


Characters


Slogans


Jingles/Sounds

Value of Branding for the Customer

Facilitate Purchasing


Establish loyalty


Protect from competition


Reduce marketing costs


Are assists


Impact market value

Brand Equity

The set of assets and liabilities linked to a brand that add to or subtract from the value provided by the product or service

Brand Awareness

Measures how many consumers are familiar with the brand and what it stands for and have an opinion about that brand

Perceived Value

The relationship between a product or service benefits and it’s cost

Brand Associations

Reflect the mental links that consumers makes between a brand and it’s key product attributes, such as a logo, slogan, or famous personality

Brand Loyalty

Consumers are often less sensitive to price


Marketing costs are much lower


Firm insulated from the competition

Brand Ownership

Manufacturer Brands


Retailer/Store Brands

Naming Brands and Product Lines

Family Brands


Individual Brands

Brand and Line Extensions

The use of the same brand name for new products being introduced to the same or new markets

Brand Dilution

Occurs when the brand extension adversely affects consumer perceptions about the core brand

Come branding

The practice of marketing two or more brands together, on the same package or promotion

Brand Licensing

A contractual agreement between firms, whereby one firm allows another to use its brand name, logo, symbols, and or characters in exchange for a negotiated fee

Brand Repositioning

A strategy in which marketers change a Brands focus to target new markets or realign the Brands core emphasis with changing market preferences