Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
40 Cards in this Set
- Front
- Back
When decisions tend to be made at lower levels in an organization, the organization is said to be decentralized.
|
True
|
|
An organic organization tends to be characterized by high specialization, extensive departmentalization, narrow spans of control, high formalization, a limited information network, and little participation in decision making by low-level employees.
|
False
|
|
A labor union is an organization that represents workers and seeks to protect their interests.
|
True
|
|
Human resource planning can be condensed into two steps: assessing current human resources and assessing and meeting future resource needs.
|
True
|
|
Firing and early retirements are two decruitment options
|
True
|
|
In a realistic job preview (RJP), an applicant might be told that there are limited opportunities to interact with peers during office hours and that the likelihood for advancement is slim.
|
True
|
|
Formal groups are primarily social in nature.
|
False
|
|
In the storming stage of group development, intragroup conflict often occurs.
|
True
|
|
An advantage of group decisions is that they increase acceptance of a solution.
|
True
|
|
A formal group of employees who operate without a manager and are responsible for a complete work process or segment is referred to as the self-managed team.
|
True
|
|
Social loafing is the tendency for an individual to expend less effort when working collectively than when working individually.
|
True
|
|
The first step in the strategic management process is analyzing the external environment.
|
False
|
|
Activities that an organization does well or resources that it has available are called capabilities.
|
False
|
|
A SWOT analysis includes an analysis of an organization's environmental opportunities and threats.
|
True
|
|
If Burger King were to buy out Mom and Pop's Burgers, Burger King would be growing by vertical integration.
|
False
|
|
Stars, one of the four business groups in the BCG matrix, are characterized by low growth and low market share.
|
False
|
|
A company that competes by offering unique products that are widely valued by customers is following a differentiation strategy.
|
True
|
|
Managers using the strategic management process always achieve positive outcomes.
|
False
|
|
In describing the degree to which tasks in an organization are divided into separate jobs, managers use the term ________.
|
work specialization
|
|
Departmentalization based on ________ groups' jobs is based on the territory or physical location.
|
geographic
|
|
Work teams composed of individuals from various functional specialties are known as ________ teams.
|
cross-functional
|
|
The line of authority that extends from the upper levels of management to the lowest levels of the organization is ________.
|
Chain of command
|
|
The theory that a person should report to only one manager is called ________.
|
unity of command
|
|
The concept that defines the number of subordinates that report to a manager and that indirectly specifies the number of levels of management in an organization is called ________.
|
span of control
|
|
________ are positive trends in the external environment.
|
Opportunities
|
|
When managers standardize employee behavior through rules and procedures, the jobs are becoming more ________.
|
formalized
|
|
The greater the environmental uncertainty, the more an organization needs to become ________.
|
organic
|
|
The beginning point for any human resource planning process is the examination of the current human resource status by making a ________.
|
human resource inventory
|
|
As a source of potential job candidates, ________ generates the best referrals, because a good referral reflects on the source of the recommendation.
|
employee referrals
|
|
While ________ reaches a tremendous number of people, it also generates many unqualified candidates for jobs.
|
the Internet
|
|
Which of the following is a disadvantage of recruiting at colleges?
|
limited to entry-level positions
|
|
A(n) ________ that includes both positive and negative aspects about the job and the company provides higher job satisfaction and lower turnover.
|
realistic job preview
|
|
The acceptable standards or expectations that are shared by a group's members are referred to as ________.
|
norms
|
|
Which of the following statements about groups is true?A) You need five or more people to be considered a work group.
B) The definition of groups suggests that a group is two or more people together for any reason. C) Groups can be either formal or informal. D) Formal groups are aimed at specific social agendas. |
Groups can be formal or informal
|
|
The task of defining the group's purpose, structure, and leadership is part of the ________ stage.
|
forming
|
|
Prestige grading, position, or rank within a group is ________.
|
status
|
|
In comparison to large groups, small groups ________.
|
are faster at completing tasks
|
|
The ________ view of conflict argues that conflict must be avoided, that it indicates a problem within the group.
|
traditional
|
|
The type of conflicts that the interactionist says support the goals of the organization are known as ________.
|
functional conflict
|
|
Which of the following is not mentioned as a conflict-management option?
A) avoidance B) contradiction C) accommodation D) compromise |
contradiction
|