Man2021 Final

Front 1

The human resources management process involves planning for, attracting, developing, and retaining employees.

Back 1

TRUE

Front 2

An interviewer can ask a job candidate specific questions about national origin, citizenship, or race during the selection process.

Back 2

FALSE

Front 3

An interviewer can ask a job candidate if he or she has ever been convicted of a felony during the selection process.

Back 3

TRUE

Front 4

An interviewer can ask a job candidate about membership in job-related organizations, such as unions or trade associations, during the selection process.

Back 4

TRUE

Front 5

Strategic human resources planning is the process of staffing the organization to meets it's objectives.

Back 5

TRUE

Front 6

The job description identifies the qualifications needed by the person who is to fill a position.

Back 6

FALSE

Front 7

The job description identifies the tasks and responsibilities of a position, whereas job specifications identify the qualifications needed by the person who is to fill a position.

Back 7

TRUE

Front 8

Recruiting is the process of attracting qualified candidates to apply for job openings.

Back 8

TRUE

Front 9

External recruiting involves filling job openings with current employees or people they know.

Back 9

FALSE

Front 10

The interview is usually the most heavily weighted step in the selection process.

Back 10

TRUE

Front 11

Out of the 3 basic types of interviews, the semi structured interview is generally preferred.

Back 11

TRUE

Front 12

The closed-ended question requires a limited response, often a yes or no answer, and is appropriate for dealing with fixed aspects of the job.

Back 12

TRUE

Front 13

The open-ended question requires a clarification response and is appropriate for improving the interviewer's understanding.

Back 13

FALSE

Front 14

The probing question requires the candidate to describe what he or she would do and say in a given situation.

Back 14

FALSE

Front 15

During the interview, the interviewer should do most of the talking.

Back 15

FALSE

Front 16

Judging the candidate on the basis of 1 or 2 favorable characteristics is known as the "horn effect".

Back 16

FALSE

Front 17

Orientation is the process of introducing new employees to the organization and their jobs.

Back 17

TRUE

Front 18

Orientation and training usually takes place separately.

Back 18

FALSE

Front 19

Job evaluation is the process of determining the monetary value of a job.

Back 19

TRUE

Front 20

Legally required benefits include worker's compensation, unemployment compensation, and health insurance.

Back 20

FALSE

Front 21

Recent research shows that work-life balance now ranks second only to compensation as the most important driver of employee attraction and commitment.

Back 21

TRUE

Front 22

An arbitrator is a neutral 3rd party who helps management and labor settle their disagreements.

Back 22

TRUE

Front 23

Exit interviews can help identify problem areas that lead to turnover.

Back 23

TRUE

Front 24

Downsizing, although expensive, is one of the most effective methods of reducing a workforce.

Back 24

TRUE

Front 25

Planning for, attracting, developing, and retaining employees is __

Back 25

the human resources management process.

Front 26

Which of the following statements is TRUE if an interviewer wants to know a candidate's maiden name?

Back 26

The interviewer CANNOT ask.

Front 27

Which is TRUE if an interviewer wants to know how soon an older person might retire?

a. interviewer can ask
b. interviewer can ask only if retirement age is a BFOQ
c. interviewer cannot ask
d. there are no guidelines as to what an interviewer can or cannot ask about this particular quote.

Back 27

The interviewer CANNOT ask.

Front 28

Which of the following statements is true if an interviewer wants to know a candidate's gender?

Back 28

Interviewer can ask only if gender is a BFOQ

Front 29

Which of the following statements is true if an interviewer wants to know a candidate is married?

Back 29

The interviewer CANNOT ask.

Front 30

Which of the following statements is true if an interviewer wants to know a candidate is a US citizen?

Back 30

The interviewer can ask.

Front 31

All of the following are jobs of a HR dept relating to strategic HR planning EXCEPT:

Back 31

Retaining employees

Front 32

____ is the process of determining what position entails and qualifications needed to staff the position.

Back 32

Job analysis

Front 33

Which identifies the tasks and responsibilities of a position?

Back 33

Job description

Front 34

___ provides the job candidate with an accurate, objective understanding of the job.

Back 34

A realistic job preview

Front 35

The 2 parts of recruiting are:

Back 35

make candidates aware that the organization is seeking employees and persuade them to apply for the jobs.

Front 36

NOT a type of a recruiting agency?

Back 36

advertising angencies

Front 37

___ is the process of choosing the most qualified applicant recruited for a job.

Back 37

Selection

Front 38

Assessment centers do all of the following EXCEPT:

Back 38

selection

Front 39

Which of following steps in the selection process is usually the most heavily weighted?

Back 39

Interviewing

Front 40

In a(n) ___ interview, all candidates are asked the same list of prepared questions.

Back 40

structured

Front 41

A(n) ___ interview has no preplanned questions or sequence of topics.

Back 41

unstructured

Front 42

In a(n) ___ interview, the interviewer has a list of questions but also asks unplanned questions.

Back 42

semistructured

Front 43

Which of following is the 1st step in preparing for the interview?

Back 43

Review the job description and specifications

Front 44

Which of following is the last step in preparing for the interview?

Back 44

Develop a form

Front 45

Which of the following would you do first when conducting an interview?

Back 45

Open the interview

Front 46

judging a candidate on the basis of 1 or 2 favorable characteristics is known as:

Back 46

the "halo effect"

Front 47

___ happens when selection is based solely on a candidate's resume

Back 47

premature selection

Front 48

__ is the process of introducing new employees to the organization and their jobs.

Back 48

orientation

Front 49

Which of following elements should be included in an orientation program?

Back 49

all of above

Front 50

___ is the process of teaching employees the skills necessary to perform a job.

Back 50

Training

Front 51

Which of the following training methods involves training employees to perform different jobs and develops trainees' conceptual skills?

Back 51

job rotation

Front 52

Objectives set jointly by managers and employees exemplify the____ method of performance appraisal.

Back 52

management by objectives MBO

Front 53

Incentives include all BUT

Back 53

SS