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6 Cards in this Set

  • Front
  • Back

Steps of Role Playing (hint: 4)

Preparation and explanation of the activity


Preparation of the activity


Role Playing


Debriefing

Techniques to use during an interview and describe them (hint: there are 5)

Universalization (generalization or normalization of behavior)


Clarification (reformulate the problem in the CLIENTS WORDS to make sure on the same page)


Confrontation (call attention to something)


Interpretation (pull together patterns of behavior to get a new understanding)


Reframing and Relabeling (stating the problem in a different way so client can see possible solutions)

Methods to working with involuntary clients (8 steps)

1. ACKNOWLEDGE the clients circumstances and how they came about given history


2. LISTEN to the client experience


3. Make intervention PURPOSE clear what they do and don’t have control of, what happens next, and consequences


4. ASSIST at an appropriate pace


5. BUILD TRUST


6. Give clients PRACTICAL ASSISTANCE


7. Pay attention to what is positive in clients behavior and CELEBRATE achievements


8. SHOW EMPATHY and view clients as more than their problems

What is ethnocentrism?
The belief that ones culture, ethnic group, race is superior to others

Formative Evaluation

Explores if and how a program or initiative is making progress towards its goal

Summative Evaluation

Determines the long-term effects (positive or negative, intended or unintended) of a program or initiative