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41 Cards in this Set

  • Front
  • Back
Benefits of Interpersonal Communication?
Improves relationships and emotional health.
Systems Theory?
Helps us to understand the transactional nature of communication, in that a change in any aspect of the communication system has a potential influence on all of the other elements of the system.

A system is a set of interconnected elements in which a change in one element affects all of the other elements.
Social Information Processing Theory?
Suggests that we can communicate relational and emotional messages via the internet.
Cues Filtered Out Theory?
This suggested that emotional expression is severely restricted when we communicate using only text messages; non-verbal cues such as facial expression, gestures, and tone of voice are filtered out.
Media Richness Theory?
Suggests that the richness of a communication channel is based on four criteria.
Metacommunication?
Verbal or nonverbal communication about communication.
Interpersonal Communication Myths?
More words will make meanings clearer.

Meanings are in words.

Information equals communication.

Relationship problems are always communication problems.
Communibiological Approach?
Suggests that some people inherit certian traits or characteristics that affect the way they communicate with others.
Social Learning Theory?
Theory of human behavior that suggests we can learn how to adapt and adjust our behavior toward others.

How we behave is not solely dependent on our genetic or biological makeup.
Being other oriented?
Means focusing on the interests, needs, and goals of another person.
Self-Concept?
A person's subjective description of who he or she is.
Attitudes, Beliefs, Values?
Attitudes are learned predisposition to respond favorably or unfavorably to something.

Beliefs are the way in which you structure reality.

Values are enduring concepts of what is right and wrong.
Self-Awareness?
Subjective/Objective/Symbolic.

Subjective - is the ability that people have to differentiate themselves from their environment.

Objective - the ability to be the object of our own thoughts and attention.

Symbolic - unique to humans, is our ability not only to think about ourselves but to use language to represent ourselves to others.
Material, Social, Spiritual self?
Material - concept of self as reflected in a total of all the tangible things you own.

Social - Concept of self as reflected in social interactions with others.

Spiritual - Concept of self based on thoughts and introspections about personal values, moral standards, and beliefs.
Symbolic Interaction Theory?
Based on the assumption that we make sense of the world based on our interactions with others.
Self-Reflexiveness?
Ability to think about what you are doing while you are doing it.
Self-Esteem?
Is your evaluation of your talents, skills, abilities, appearance.

Self Worth.
Social Comparison?
Helps people measure how well they think they are doing compared to others.
Face and Facework?
Face - a person's positive perception of himself or herself in interactions with others.

Facework - Refers to using communication to maintain your own face or to support, reinforce, or challenge someone else's face.
Improving Self Esteem?
Talk to yourself.

Visualize a positive image of yourself.

Avoid comparing yourself to others.

Reframe.

Develop honest relationships.

Seek support.

Let go of the past.
Social Decentering yourself?
Two Goals:
1. Gather as much information as possible about the circumstances that are affecting the other person.

2. Gather as much information as possible about the other person.
Self-Fulfilling Prophecy?
What people believe about themselves often comes true because they expect it to come true.
Schutz Three Primary Social Needs?
Inclusion.
Control.
Affection.
Communication Style?
An identifiable way of habitually communicating with others.
Assertiveness
Tendency to make requests, ask for information, and generally pursue one's own rights and best interests.
Responsiveness?
Tendency to be sensitive to the needs of others, including being sympathetic to others' feelings and placing the feelings of others above one's own feelings.
Self-Disclosure?
Purposefully providing information about yourself to others that they would not learn if you did not tell them.
Johari Window?
Known to self, known to others theory.

(Self Disclosure)
Selective Perception?
Occurs when we see, hear, or make sense of the world around us based on a host of factors such as our personality, beliefs, attitudes, hopes, fears, and culture, as well as what we like and don't like.
Selective Attention?
The process of focusing on specific stimuli; we selectively lock on to some things in our environment and ignore others.
Selective Exposure?
Our tendency to put ourselves in situations that reinforce our attitudes, beliefs, values, or behaviors.
Selective Recall?
Occurs when we remember things we want to remember and forget or repress things that are unpleasant, uncomfortable, or unimportant to us.
Passive/Active Perception?
Passive - Occurs simply because we are alive and our senses are operating.

Active - doesn't just happen. It is the process of actively finding out specific information by intentionally observing and sometimes questioning others.
Thin-Slicing?
You sample a little bit of someone's behavior and then generalize as to what the person may be like, based on the brief information you have observed.
Superimposing?
To place a familiar structure on information you select.
Punctuation?
Process of making sense out of stimuli by grouping, diving, organizing, separating, and categorizing information.
Closure?
Process of filling in missing information or gaps in what we perceive.
Primacy/Recency Effects?
Primacy - beginning; attends to the first pieces of information observed about another person in order to form an impression.

Recency - Tendency to attend to the most recent information observed about another person in order to form or modify an impression.
Impression Formation Theory?
We form these impressions based on our perceptions of physical qualities, behavior, what people tell us, and what others tell us about them.
Implicit Personality Theory?
Your unique set of beliefs and hypotheses about what people are like.
Halo and Horn effects?
Halo - Attributing a variety of positive qualities to those you like.

Horn - Attributing a variety of negative qualities to those you dislike.