Interpersonal Communication

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impersonal communication

Back 1

occurs when we treat people as objects or respond to their roles rather than to who they are as unique people

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interpersonal attraction

Back 2

is the degree to which you desire to form and possibly maintain an interpersonal relationship

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short term initial attraction

Back 3

is the degree to which you sense a potential for developing an interpersonal relationship

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long term maintenance attraction

Back 4

type that sustains relationships like best friends marriages

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proximity

Back 5

fact that we are more likely to be attracted to people who are nearer to us physically and geographically than to those who are farther away

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matching hypothesis

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tendancy to seek out individuals who represent the same level of physical attractiveness we do

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inclusion

Back 7

need to include otheres in our activities or to be included in theirs

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control

Back 8

need to make decisions and take responsibilty or level of willingness to accept others' decision making

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affection

Back 9

need to be loved or willingness to give love

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immediacy

Back 10

nonverbal cues that signify likeing

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uncertainty reduction theory

Back 11

explanation of how we use info as we endeavor to reduce our uncertainty especially as it relates to communicating with others

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social penetration model

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illustrates how much and what kind of info we reavel in carious stages of a relationship

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preinteraction awareness stage

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observe a person or even talk with others about that person without having direct contact

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initation stage

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talking responding to each other's questions

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exploration stage

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begin to share more in depth info, minimal physical contact

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intensification stage

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start to depend on each other for self confirmation meaning that your partner's opinion of or feelings about you weigh more heavily than those of thoers

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intimacy

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provide primary confirmation of each other's self concept and communication is highly personalized and synchronized

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turmoil stage

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involves an increase in conflict as one or both parnters find more faults in each other

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stagnation stage

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occurs when relationship loses in vitalityand the parnters become complacment

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de intensification stage

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involves significantly decreased interaction increased physical emotionaland psychological distance

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individualization stage

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partners tend to defind their lives more as individuals and less as a couple or a unit

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separation stage

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indiciduals make an intentional desicion to minimize or eliminate further interpersonal interaction

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post interaction stage

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relationship over

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relational dialectics

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theory that relationships are constantly changign

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interpersonal conflict

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struggle that occurs when two people cannot agree on a way to meet their needs

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constructive conflict

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characterized by cooperation in dealing with differences and can help identify which elements of a relationnshp need to change or be improved

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destructive conflict

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may start as a small arguement but intensifies when other issues are brought into question

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pseudoconflict

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reflects a basic lack of inderstanding one person misunderstands the meaning in a message

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simple conflict

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stems from differences in ideas definitions perceptions or goals

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ego conflict

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people attack others self esteem

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symbolic displacement

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when people engage in one conflict through or in place of another symbolically relatioed one

OR

when a participants behavior is an expresssion of displaced or unconscious meaning of which participants behavior is an expression of displaced or unconsious meaning that both parties might be unaware of

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serial arguments

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argumentative episodes focused ona given issue that occur at least twice

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irresolvable conflict

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one or both of the parties deem the conflict impossible to resolve

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interpersonal power

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ability to influence another in the direction we desire

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complementary relationship

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one partner willingly and continuously cedes power to the other

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symmetrical relationships

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similar degrees of control on the part of each person

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parallel relationship

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power coninutally shifts from one partner to the other depending on the nature of the interaction or situation

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assertive communication

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takes the other person's feelings and rights into account

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aggressive communication

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DOES NOT

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nonconfrontational style

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placating distracting computing withdrawing and giving in

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confrontational style

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win lose philosophy they will win at the expense of the other

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cooperative style

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view conflicts as set of problems to be solbed rather than a competition

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small group

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three to fifteen people who share common purpose who feel a sense of belonging to a group

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small group communication

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transactive process of creating meaning among three to fifteen people who share a common purpose

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team

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coordinated group of people organized to work together to achieve a specific common goal

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primary group

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exists to fulfuill basic human needs (FAMILY)

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study group

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meets to learn new ideas

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therapy group

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provedes treatment for the personal problems that group memebers may have (AA)

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problem solving group

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exists to resolve an issue or overcome an unsatisfactory situation or obstacle and achieve a goal

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focus group

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small group of people who are asked to discuss a particular topic or issue

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social group

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exist just for the joy of socializeinig with others

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task role

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hehaiiors that help the group achieve its goal and accomplish its work

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social role

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behavior that manages relationships aand affects teh group climate

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individual role

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focus attention on teh individual rather than the group

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team ground rules

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expectations for the group

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power

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ability to influence other's behavior

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legitimate power

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someone elected or appointed you to a posistion of power

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referent power

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people like you

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expert power

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people who are perceived as informed or knowledgable

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reward power

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people who grant favors money or others rewards have more power than people who cant provide such rewards

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coercive power

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punish people to get what you want

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cohesiveness

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degree of attraction that memebers of a group feel toward one another and the group

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communication interaction pattern

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consistent pattern of who talk to whom

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group deviate

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member of the group that has a differing opinion

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orientation phase

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adjust to whos in the group and what they will be doing

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primary tension

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tension that reults from the uncertainty and discomfort people experience when tehy meet for the first time

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conflict phase

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conflict that arises also called secondary tension

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emergence phase

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group begins to solidify a common point of view

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reinforcement phase

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members struggle through getting acquainted developing cohesiveness comteting for status and prominence and puzzeling over action the group could take

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bona fide persepective

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suggests that the context and boundries for the groups in which we participate move and change

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functional approach

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describes the kinds of behaviors or function that lead to better quality solutions and decisions in group deliberations

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vigilant thinkers

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pay attention to teh process of how problems are solved

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results driven structure

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organized around the action steps that is neeeds to take to achieve its goal

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structure

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way group or team discussion is organized to follow a prescribed agenda

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interaction

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includes give and take discussion and teh responsiveness of group members to the comments of others

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reflective thinking

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defining and analyzing a problem identifying solutions picking a solutionand putting the solution into practice

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force field analysis technique

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worrks best when group has identified a clear goal and needs to assess what is happening now that owuld increase the probablilty that the goal willbe achieved

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creativity

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generation application comination and extension of new ideas

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silent brainstorming

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nominal group technique

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leadership

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ability to influence others through communication

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trait approach to leadership

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suggests that there are certain attributes or traits that make lealders

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functional approach to leadership

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categorizes essential leadership behaviors or functions that need to be performed to enhance the workds of a group

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task functions

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include behaviors that help the group or team get the work done

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process functions

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help maintain a harmonious group climate by fostering amiable relationships in teh group and encourage team members to share info with one another

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sytles approach to leadership

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suggests that leaders operate in one of three styles

authoritarian
democration
laissez faire

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authoritairan leaders

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influence by giving orders and controlling

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democrated leader

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consults and discusses with group

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laissex fiare leader

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takes a hands off laid back approach to leading

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situational approach to leadership

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views leadership as an interactive process in which such factors as culture time limitations group memeber personalityes and the work the group need to do determine a particular style of leadership

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transformational approach to leadership

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influences group by transforming the group giving it a new vision

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metadiscussion

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discussion about discussion