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26 Cards in this Set

  • Front
  • Back

Extent to which an organization's agreements, dealings, information, practices, and transactions are open to disclosure and review by relevant persons

Transparency

Honestly

Honest dealings reflect a commitment to truthfulness and fairness a biting by social and business norms. In organizations, honesty requires an avoidance of conflicts of interest and the use a bribery. These actions violate the basic principle of transparency and undermine the business relationship

Conflicts of interest

Situations in which a person or organization may benefit from undue influence due to involvement in outside activities, relationships or investments that conflict with or have an impact on the employment relationship or its outcomes.

What should be included in a code of conduct

A code of conduct should reflect the needs concerns and values of the organization that creates adopts and uses it.There is no defendant of set of elements or order of components.

Values based

Describes the organization's principles and obligations to his internal and external stake holders.These values underlie or explain the rationale behind the rules that follow

Rules based

The rules based part of code of conduct defines organization's ethical expectations

Five basic steps for creating an effective code of conduct

1. Gather information.


2. Draft and review


3. Adopt the code formally and communicate it to the organization.


4. Monitor enforcement.


5. Evaluate and revise a code periodically

Steps an elements to any internal investigation

1. Investigator


2. Investigation


3. Documentation


4. Confidentiality


5. Credibility


6. Conclusion

The ethical and/or compliance problem raised when an employee has his own personal consulting contract with one of the company's current clients.

Conflict of interests

What is a good practice for implementing a code of conduct

Talk with members of the organization to better understand ethical challenges and compliance requirements

A formal statement describing a company's principles and the business practices

Code of conduct

An individuals right to freedom from intrusion (by viewing, monitoring, reading, etc.) Into matters, actions, or information that is personal

Privacy

Ability to stay true to values and maintain integrity in both personal and professional lives and, from an organizational perspective, approach to forming and maintaining relationships with colleagues and others in the organization

Authenticity

Maintaining consistency between one's values and one's actions

Integrity

Treatment of personal information that has been disclosed to another person or organization

Confidentiality

Exchange if anything of value to gain greater influence or preference

Bribery

Ability of an organization to keep its employees

Retention

Physical, psychological, and social aspects of employee health

Well being

Behaviors and results as defined by an organization to communicate the expectations of management

Performance standards

Activities associated with an employees tenure in an organization

Employee life cycle (ELC)

Process of measuring and evaluating an employees adherence to performance standards and providing feedback to the employees

Performance appraisal

Structured conversations with employees for the purpose of determining which aspects of a job encourage employee retention or may be improved to do so

Stay interviews

Tool used to provide a job applicant with honest, complete information about a job and the work environment

Realistic job preview (RJP)

Employees emotional commitment to an organization, demonstrated by their willingness to put discretionary effort to promote the organizations effective functioning

Employee engagement

Instruments that collect and assess information on employee engagement, satisfaction, and perceptions surrounding the work environment

Employee surveys

Tools, activities, and processes that an organization uses to manage, maintain, and/or improve the job performance of employees

Performance management